USPS First-Class Mail Slowing Down… Or Is It Me?

Stopwatch Man Waiting for First-Class Mail

Does it seem like your First-Class letters don’t travel as quickly as they used to? Well, it’s not just your imagination. The United States Postal Service (USPS) has been intentionally and systematically slowing down First-Class letters in order to reduce costs and create efficiencies in their mail handling operations.

This slowing down process has been rolling out for several months now and will continue to be noticed as postal facilities consolidate and the new plans take shape. The most obvious change occurred in January of this year (2015) when the USPS eliminated next day delivery of First-Class mail. This change has effected almost everyone who receives First-Class mail.

Judging by the number of phone calls we’ve already received about this, it’s not necessarily what any of us expected. If there is an upside, the USPS still quotes a delivery service standard for First-Class mail of 3 days (from and to) anywhere in the first 48 U.S. States. (But don’t quote us on this; we are still a little skeptical).

Here’s a good overview published by the USPS in September of 2011; it’s pretty clear and easy to read, and spells out their elimination of next day First-Class mail: USPS Frequently Asked Questions – Service Standards

If you want to dive into all the glorious details in a far-less user friendly document, you can review the implementation plan in the USPS Final Federal Register 39 CFR Part 121. This document spells out the specifics of the USPS implementation process. Phase one began on July 1, 2012, and phase two began on February 1, 2014.

In January of this year, the USPS posted a revised interactive service level map on their website in order for mailers to graphically see the service standards for various types of mail originating at your nearest post office. Follow the link to do some experimenting of your own based on your location. For LetterStream customers, use 850 PHOENIX AZ as your Originating point.

Keep in mind that the USPS service standards are not service guarantees. You know… “results may vary“.

In summary, your next day delivery of First-Class letters is probably gone for good, and we are likely to see additional days of transit built in as the USPS consolidates facilities. Editor’s note: Just between you and me and Mr. Stopwatch here; I’d caution you to not expect faster service if your letters already take 4 to 5 days for delivery.

USPS First-Class Stamp Cost – Unchanged For 2015

2015 USPS first-class stamp price

January is the month that the United States Postal Service (USPS) has been using to introduce prices increases in recent years. However, for 2015 the USPS has no intentions of raising the rate of a First-Class stamp.

First Class Stamp Cost Will Not Go Up

On January 15, 2015 the USPS published a press release about pricing titled “Forever Stamp Prices Unchanged“. The title might be a bit misleading as they are actually talking about the price of *any* First-Class stamp that you purchase for First-Class 1 ounce letters, not just Forever Stamps. Late in the press release the USPS specifically says:

Maintains single-piece stamp prices at 49 cents.

Keep in mind the USPS is requesting authorization to raise the price of other letter fees, including the cost for additional ounces (from $.21 to $.22), the cost of international letters (from $1.15 to $1.20) and the cost of postcards (from $.34 to $.35). “Requesting authorization” means that these price changes need to be approved by the Postal Regulatory Commission before becoming official.

If approved, the changes will take affect on April 26, 2015.

This Letter Is Fine. Why Did It Come Back To Me?

Letter Man with Question Mark This question is similar to ones that we’ve answered in our blog posts over the years, but with a slight twist. Sometimes a perfectly addressed letter gets returned to us without a yellow sticker, without handwriting on the outside saying something like “no longer at this address“, and seemingly without any clue as to why the mail piece came back.

Well, there are always clues. For starters, re-read the recipient’s address, one line at a time. Is the address really accurate as written on the envelope?

If every indication is that the information is correct, simply ask the USPS mail carrier for some insight as to why the piece was delivered to you instead of the person it was addressed to. Chances are they can tell you; but if not, simply hand the letter to them and ask if they could re-mail the piece for you. Quite often they will politely take the letter and get it back into the mail stream for you.

There are times when the USPS barcode (printed on the lower portion of the face of your envelope) is incorrectly coded to send the letter to your own address. If there is a barcode at the bottom, see if there is a zip code spelled out beside the barcode. If the zip code printed there is your own zip code, the mail piece may get rerouted to your own address again due to the automated equipment the Postal Service uses to sort mail. In this case, use a sharpie or black pen or marker to block out the barcode on the bottom. This will force the postal sorting machines to look at the destination address one more time to figure out where the piece is going. Chances are, this will allow the piece to arrive at the right destination, assuming your address is valid (click here to read about address correction).

Still not sure what is happening to your mail piece? Take a picture of the envelope and email it to us. Make sure you capture the entire face (front side) of the envelope. We will be checking the ‘to’ and ‘from’ addresses, postal barcode, permit/postage area, and anything else on the face of the envelope that can give us clues. Please make sure your image is in focus. It can be rather difficult searching for clues in an out-of-focus image.

We will do our best to unravel the returned mail mystery and let you know what we find.

USPS Postage Rate Increase on January 26th

USPS 2014 stamp 49 cents

As a reminder, the United States Postal Service (USPS) will be increasing the price of a first-class stamp from $.46 each to $.49 each on January 26th, 2014. If you are planning on getting a mailing out the door this month, you can save money by sending it a few days early.

LetterStream will be raising its prices on all first-class mail products by 3 cents to cover the cost of the USPS price increase. Our new prices will take effect at 5:00 pm on January 24th, as jobs received over the weekend will be mailed on Mon. Jan. 27th at the new postage rate.

As is our tradition, LetterStream has no plans to increase prices beyond the USPS increase. Keep in mind that the USPS has raised prices on postcards, flats, certified mail and other products as well. These increases will be reflected where appropriate in LetterStream prices. We look out for our customers as best we can!

Churches And Year-End Giving Statements

Girls helping mail year-end statements

Wow, January is a tough month on volunteers in churches and other non-profit organizations that need to send out year-end charitable giving statements (or annual contribution statements).

This is the time of year you see church secretaries and bookkeepers hauling boxes of paper and envelopes to their cars so they can get their family involved in folding, stuffing, addressing, sealing and mailing the giving statements. This process can take its toll on church staff as they are hesitant to get other church members and “givers” involved due to the sensitivity of this information.

If your organization is looking for an easier and faster method, consider using LetterStream.com to accomplish this mailing. Some local churches actually bring their pre-printed documents directly to us for folding, inserting and mailing. However, most of our non-profit clients simply upload their contribution statements to our secure website for us to print and mail for them.

One thing to remember is that charities are not allowed to use their non-profit permit, standard or bulk postage for these statements. Instead, the United States Postal Service (USPS) requires that statements be sent via First-Class Mail.

Keep in mind that First-Class postage rates are going up by 3 cents on January 26th, 2014. So however you choose to get your charitable giving statements out, act quickly.

If you’d like to give LetterStream a try, choose the “Pre-Addressed PDF (1stclass)” job type from our website and upload some sample statements, or simply give us a call and mention this blog post for personalized assistance. We think you’ll discover a welcome relief to your year-end giving statement mailing.

2014 Postage Rate Increase – Official Rates Confirmed

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It’s often hard to read between the lines and figure out if postage rates have been officially approved or simply proposed by the United States Postal Service (USPS).

For instance, the September 2013 USPS rate increase announcement was actually just a proposal to increase postage prices. In order for new postage rates to be known for certain, they needed to be approved by the Postal Regulatory Commission (PRC).

“The Commission is an independent agency that has exercised regulatory oversight over the Postal Service since its creation by the Postal Reorganization Act of 1970. The Commission is composed of five Commissioners, each of whom is appointed by the President, by and with the advice and consent of the Senate, for a term of six years.” – https://www.prc.gov/

The PRC made the official announcement 3 days ago on December 24, 2013 that the USPS proposed postage rates are approved and will go into effect on January 26, 2014. Click to read the press release.

The price of a first-class stamp is increasing from $.46 to $.49 cents; an increase of $.03 per postage stamp.

Common postage prices to be aware of include:

Letters (1 oz.) — 3-cent increase to 49 cents
Letters additional ounces — 1-cent increase to 21 cents
Letters to all international destinations (1 oz.) — $1.15
Postcards — 1-cent increase to 34 cents

These prices were all outlined in the USPS price change announcement (proposal) on September 25, 2013. You can read the entire announcement on the United States Postal Services website.

Certified Mail service by the postal service is also seeing price increases. Certified Mail base fees will be $3.30. Certified Mail Green Card fees (PS Form 3811) will increase to $2.70 while Electronic Return Receipt (ERR) fees will increase to $1.35. For simpler math, a certified letter weighing less than an ounce with green card receipt will cost $6.49 each at the Post Office ($.49 first-class postage + $3.30 certified mail fee + $2.70 certified mail return card).

Last Minute Christmas Postcards

LetterStream Christmas postcard

Running a little behind this Holiday? Aren’t we all. But here’s a way to get your Christmas greetings out the door quickly.

Granted, we are known for our industrial grade automated mailing solutions, but one of our products makes sending fun, full-color postcards a breeze.

All you need is a picture and the addresses of those you want to send the postcard to. Wow, this sure is going to be a short blog post.

It’s funny because you could probably create your Christmas postcards in less time than it took me to write this short little post.

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Want more info? Our postcards are printed in full-color, full-bleed (printing all the way to the edge of the postcard/no white margins). The postcard is 5 1/2″ x 8 5/8″ printed on heavy card stock paper.

Nearly any size image will work as our cropping tool will help you fit the photo to our postcard. If the image is too small, we will give you a warning, but most pictures from today’s modern smartphones should work just fine.

There’s room for another image on the address side of the postcard as well, or you could leave a white space if you aren’t feeling creative or are pressed for time. On the other hand, you can type out some well wishes and save them as a .jpg file. You might even want to put a colorful, festive background behind your holiday greeting to add more color to your message.

I recommend making the address-side image roughly square as that is the area available to you. Again, our cropping tool will help you crop the image so that it fits the message area.

I guess I should talk briefly about addressing your postcards. You can enter the addresses one at a time into your private online address book (which will make sending next year’s greetings even faster), or you could upload a .csv file to get all your addresses loaded in a snap.

Once your job is complete, we take your postcards to the Post Office and mail them via USPS First-Class mail. There’s nothing else you need to do!

Ok, we’ve taken enough of your precious holiday time. Get started, find that great holiday photo and your mailing list, and get those postcards in the mail.

***For the month of December, all postcards created on our website before noon Arizona time (MST) will mail that same day.

Postage Rates On The Rise Again, Says USPS

USPS postage rate increase

The United States Postal Service (USPS) has announced a price increase effective January 26, 2014. The new pricing structure was announced a few days ago, September 25, 2013, on the USPS website:

News Release No. 13-007: U.S. Postal Service Announces New Prices for 2014

The Postal Service calls this a “proposed price increase” but generally their proposed price increases are pretty close to what they know they can get approved. The price increase is expected to generate an additional $2 billion in annual revenues for the USPS, which would still leave them a far distance from being profitable, but it’s certainly a step in the right direction.

Highlights of the new single-piece First-Class Mail pricing, effective Jan. 26, 2014 include:

Letters (1 oz.) — 3-cent increase to 49 cents
Letters additional ounces — 1-cent increase to 21 cents
Letters to all international destinations (1 oz.) — $1.15
Postcards — 1-cent increase to 34 cents

In addition to the USPS news release, we found a USA Today article that contains additional information on the rate change: Postal Service proposes 3-cent rate hike for stamps

LetterStream typically passes the actual published USPS postage rates along to customers, but we’re evaluating whether this will be our strategy given the roughly 7% increase on the First-Class postage rate. LetterStream also offers eDocument delivery for many of our mailing products to drastically offset the cost of postage.

Making Express Letters at LetterStream

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If you need to get a mailing out the door quickly, our Express Letter option is about the quickest way to get it done.

Here’s all we need from you:

1. A mailing list saved as a CSV file

Most software allows you to export addresses in CSV format, and MS Excel allows you to save your spreadsheet as a CSV (comma separated values) format.

Check out our YouTube video for assistance:

2. Your document saved as a PDF

There are various ways to create a PDF from an MS Word document. Word 2010 has the option included. You can also use Adobe products or download a free PDF tool at primopdf.com.

See our help video for more information:

When you have these two items, log into (or sign up for) your LetterStream account and choose Express Letter as the job you want to create. You’ll be prompted for your address list and your document (or documents). If you have a logo with your return address built into it, you can even use it for the outside of the envelope.

There are other options as well: EXPRESS-MAILING

the ability to share a proof with others
notification when mailing is complete
the ability to add newsletters, fliers or other documents to the mailing
the ability to add additional promotional wording to the outside of the envelope

See our YouTube video for help with this:

What do we do next?

We print your document in black and white or color print
We print your document on white or color paper
We address a #10 white envelope with your return address and recipient name
We add USPS First-Class postage
We fold your document(s), put them in the envelope, seal and mail them

We guarantee you’ll be pleased with the speed, quality and service you receive from LetterStream, every step of the way.

Still not convinced? Click here for more information about sending Express Letters via LetterStream.

Which Way To The Nearest Blue Mailbox?

USPS Blue Mail Drop Box

Some of you know exactly where your favorite blue drop box resides. But I bet most of you drive past these uniquely shaped blue boxes each day and don’t even notice them.

I came across a CNN.com article that claims there are as many as 160,000 of these blue collection boxes in use around America.

If you are having a hard time finding the nearest blue box to drop your outbound mail in, there are a few apps that can help you out. For Android, check out the USPS Mobile or Mail Box Locator apps. You can also try MailboxMap.com from your computer or smart phone to see where all 160,000 drop boxes are located.

If you are using an iPhone, you can try the USPS Mobile app or the Find Postboxes app.

I like Mailbox Locator because it is simply about finding the nearest drop box, and it uses your phone’s GPS to quickly route you to the nearest one. It also shows you the pick-up days and last pick-up times so you know if you’ve still got time to get your letters in the mail that day.

In case you’re wondering, at LetterStream we don’t place our mail in the blue boxes or in our own mail box. We don’t even drop our mail off at the retail counter of the local post office. Instead, our mail gets trucked to the USPS BMEU (Business Mail Entry Unit), for fast, same-day processing of our mail, even after the post office retail window is closed.

Keep an eye out for those little blue boxes and see how many you can count on your way to work this week; you might be surprised.

Of course, when faced with an urgent mailing, skip the box and contact LetterStream instead!