Help! I Need To Send A Mailing Out Fast!

LetterStream Flying Letters

Have a mailing that needs to go out FAST!?

Is TODAY fast enough? If so, we can probably help. If you need your letters mailed yesterday, we can almost do that too! 😉

Our process for creating and sending mail is blazing fast. The LetterStream website allows you to create a mass mailing of thousands of pieces in as little as two minutes. Trust us, we’ve timed it!

And once you get the mailing loaded and approved, we launch our team of experts to properly print, process and mail your critical documents.

We take the extra step of delivering your mail to a USPS distribution center to reduce the number of local post offices that your mail needs to travel to, further reducing the time in transit of your letters.

Ready to do it? You simply need a PDF version of your document and a mailing list or collection of addresses (saved as a CSV file).

Your job will move quickly through our production process. If you must have your mailing out the door today, choose to expedite your mailing so we process it first (extra fees apply).

As for the true speed of the LetterStream process, I think it is fair to say we can get most mailing projects out in a day. And if by chance it needed to go out yesterday, well, we will certainly try!

Here are some helpful videos from our YouTube channel to make the process even faster:

Many other job types and options are available, if you have little more time to log in and get creative.

"Office": A Funny Video From Domtar

We stumbled across this hilarious video from our paper manufacturer the other day.

It doesn’t have much to do with mail, but it points out some of the silliness of cutting too much paper out of your workplace diet.

Domtar has a whole series of videos titled “PaperBecause“. This little beauty is #112.

Check out the entire series at www.paperbecause.com.

If you’re interested in real paper mail, contact LetterStream for solutions in Certified Mail, First-Class, and non-profit mail.

Towing Companies Send Certified Mail, Too

tow truck

If you’re not in the towing business, this post might not be for you… unless of course your vehicle has recently been impounded, in which case you might want to know a few things.

Many states require towing companies to notify owners, via USPS Certified Mail with Return Receipt, that their car has been towed within 3 days of towing. Failure to do so may result in the inability to charge the car’s owner for towing fees and/or storage. (Be sure to check your state laws to determine what is required.)

We’ve found that our online certified mail solutions are a tremendous benefit to those in the towing business for two reasons. First, LetterStream helps towing companies send their certified letters on time–each and every time–allowing all fees to be collected. Secondly, we maintain the mailing records online for easy access to comply with document retention rules.

Check out how we help towing companies comply with their specific state statutes:

Colorado

Public Tow Requirements:

“If the responsible law enforcement agency does not use an operator to store the motor vehicle, the responsible law enforcement agency must notify the owner(s) and lienholder(s) by certified mail, return receipt requested” and “Tow Operator- Notice to the owner(s) and lienholder(s) must be sent within 3 calendar days after the receipt of the completed record search from the Department. a) The tow operator shall retain proof of notification on file for 3 years. b) Notices sent by a tow operator must be sent by certified mail, return receipt requested.”

South Carolina

Guidelines for Businesses for Tow/Repair Vehicles Section 56-5-5620-5670:

Storage charges to begin on the first day if certified return receipt notices to the owners and lien holders are mailed within 5 days of determining their identities. Otherwise no storage charges accrue until the notices are mailed.”

Connecticut

State Law Title 14 Sec. 14-145:

“If vehicle is not claimed within 48 hours, the tower must complete the DMV form “Motor Vehicle Notice of Tow” (form H-114) and shall mail, by certified mail, copies of the completed form to the owner and to all lien holders of record.”

California

Section 14602.6 Vehicle Impoundment:

“The impounding agency, within two working days of impoundment, shall send a notice by certified mail, return receipt requested, to the legal owner of the vehicle, at the address obtained from the department, informing the owner that the vehicle as been impounded. Failure to notify the legal owner within two working days shall prohibit the impounding agency from charging for more than 15 days’ impoundment when the legal owner redeems the impounded vehicle.”

***

We haven’t looked at every state’s statutes on towing and impounding, but the above is the result of a quick google search.

If you want to speed up the time to get your certified mail sent, and want to learn how to keep great records of your mailings for years to come, contact us today.

Postage Rates On The Rise Again, Says USPS

USPS postage rate increase

The United States Postal Service (USPS) has announced a price increase effective January 26, 2014. The new pricing structure was announced a few days ago, September 25, 2013, on the USPS website:

News Release No. 13-007: U.S. Postal Service Announces New Prices for 2014

The Postal Service calls this a “proposed price increase” but generally their proposed price increases are pretty close to what they know they can get approved. The price increase is expected to generate an additional $2 billion in annual revenues for the USPS, which would still leave them a far distance from being profitable, but it’s certainly a step in the right direction.

Highlights of the new single-piece First-Class Mail pricing, effective Jan. 26, 2014 include:

  • Letters (1 oz.) — 3-cent increase to 49 cents
  • Letters additional ounces —  1-cent increase to 21 cents
  • Letters to all international destinations (1 oz.) — $1.15
  • Postcards — 1-cent increase to 34 cents

In addition to the USPS news release, we found a USA Today article that contains additional information on the rate change: Postal Service proposes 3-cent rate hike for stamps

LetterStream typically passes the actual published USPS postage rates along to customers, but we’re evaluating whether this will be our strategy given the roughly 7% increase on the First-Class postage rate. LetterStream also offers eDocument delivery for many of our mailing products to drastically offset the cost of postage.

What Size Envelope Should I Use For My Mailing?

Commercial Envelope Sizes
*Source: www.macenvelopes.com

Once you start looking into creating a mailing, you’ll discover there are countless different envelope types, sizes, colors, textures, etc. to choose from. So many so, it could get a little confusing.

However, you can simplify things just a bit by choosing a white #10 envelope. This is by far the most common size and color for business mailings and is sometimes called a “business”, “business-sized” or sometimes even “commercial-size” envelope. We recommend you call it a “number ten” (#10) envelope, as this provides a more exact description. A #10 envelope is 4-1/8” tall and 9-1/2” wide. This envelope can easily hold 1 – 10 pieces of 8.5” x 11” paper.

Once you choose your envelope size, there are a few more items to consider. Do you need security tint? This is the special shading or print inside an envelope which reduces the amount of snooping that can occur by someone trying to look through the envelope. We recommend security tint for financial transactions as well as bills, statements, invoices and medical information. (Actually, nearly every #10 window envelope we use has security tint.)

Another question is what sort of flap do you need? If you are going to seal them by hand, get creative and find something you like (and get a glue stick for quick sealing), or choose the peal off, moisture-free seal style. The latter costs a little more, but some people like this cleaner process. If, on the other hand, you are hoping to have someone else (like LetterStream) seal them on a machine, you’ll want to skip the peal-off style, and pass on fancy edges on the envelope flaps. When sealing envelopes on machines, you’ll want to find machinable envelopes. These envelopes have a rounded, v-shaped flap with no points, no square corners and no fuzzy edges that will hang on the machine.

And of course we can’t forget to ask whether you need windows in your envelopes. Most bills/statements/invoices are mailed in window envelopes.  This is far more efficient if you have additional information in the document that pertains to the person you are sending the mail to. It helps to have the person’s name on the actual bill, so it goes to the right person.

We recommend window envelopes for most mailings because we know people will think it’s a bill and open it. However, if you want a little more intrigue or simplicity, go with windowless envelopes.

If you really want to get creative, there are countless other options to choose from. You can even create your own custom size and shape envelope by contacting an envelope converter. Just remember that uniqueness adds to the cost.

Here at LetterStream, we primarily use one of the following types of envelopes: #10 window with security tint, #10 windowless plain white, 10 x 13 windowed white flat, or our proprietary USPS-approved Certified Mail envelope. And you can be sure that ALL our envelopes have machinable flaps so we can insert and seal tens of thousands per hour (yes, you read that right).

We have other envelopes too, including #9, #8, 5×8, 6×9, and 6 3/4, to name a few. But most of these are used as return or remittance envelopes that are included in a mailing.

I hope this little envelope training has been helpful, if not inspiring. 😉

If you still have questions, contact us and we’ll point you in the right direction!

Here’s a handy Envelope Size Chart from Mac Papers Envelope Converters:

Envelope Size Chart

Sending Notices to Local Residents via Certified Mail

USPS Certified Mail

We are always fascinated to learn more about how our customers are using certified mail. Most of our large volume certified mail users are sending mail for legal reasons, but the spectrum of legal mailings is quite broad (lien letters, collection letters, class action lawsuits, medical device recalls, parking tickets, gym membership cancellations, etc.).

The other day we even created a certified letter mailing for a new bar in Chicago.

Did you know that (according to Chapter 4-60-130 of the Chicago Municipal Code): “If 50 or more legal voters reside within a distance of 500 feet from the licensed premises, the applicant is required to send written notice to all legal registered voters within 500 feet of the licensed premises. The applicant must send notices via certified mail with a return receipt requested.”

This is found in the Chicago Late Hour Liquor License Application Process.

So if by chance a similar city ordinance applies to you, keep LetterStream in mind. We mailed 100% of the letters the same day the bar owner gave us the go-ahead!

Give Stars – Get Starbucks

Starbucks Gift CardWhile we’d love to take you out for a cup of coffee and get some feedback on how we’re doing, we realize this might get a little impractical.

However, we have devised a way to buy you a cup of coffee for your feedback. It’s not quite the same as a sit down chat, but please know we will value it as much as a face-to-face meeting. Here’s how it works….

1. Go to your favorite business review site (Google+, Insider Pages, or another of your choice).

2. Give us a 5-star rating (if for whatever reason you can’t give us 5-stars, contact us immediately, and we’ll make it right).

3. Add some glowing comments.

4. Send us a message via our Contact page with a link to your review and your mailing address.

5. We will send you a thank you letter and a $5.00 Starbucks gift card*.

If you ever feel like you aren’t getting stellar service from LetterStream, simply call us and ask to talk to the President. He will always take the time to speak with you and work to improve our service.

*Limited to current customers only, one card per customer. Offer ends Sept. 30, 2013.

Making Express Letters at LetterStream

color_envelopes.1353b7f

If you need to get a mailing out the door quickly, our Express Letter option is about the quickest way to get it done.

Here’s all we need from you:

1. A mailing list saved as a CSV file

Most software allows you to export addresses in CSV format, and MS Excel allows you to save your spreadsheet as a CSV (comma separated values) format.

Check out our YouTube video for assistance:

2. Your document saved as a PDF

There are various ways to create a PDF from an MS Word document. Word 2010 has the option included. You can also use Adobe products or download a free PDF tool at primopdf.com.

See our help video for more information:

When you have these two items, log into (or sign up for) your LetterStream account and choose Express Letter as the job you want to create. You’ll be prompted for your address list and your document (or documents). If you have a logo with your return address built into it, you can even use it for the outside of the envelope.

There are other options as well:EXPRESS-MAILING

  • the ability to share a proof with others
  • notification when mailing is complete
  • the ability to add newsletters, fliers or other documents to the mailing
  • the ability to add additional promotional wording to the outside of the envelope

See our YouTube video for help with this:

What do we do next?

  • We print your document in black and white or color print
  • We print your document on white or color paper
  • We address a #10 white envelope with your return address and recipient name
  • We add USPS First-Class postage
  • We fold your document(s), put them in the envelope, seal and mail them

We guarantee you’ll be pleased with the speed, quality and service you receive from LetterStream, every step of the way.

Still not convinced? Click here for more information about sending Express Letters via LetterStream.

Which Way To The Nearest Blue Mailbox?

USPS Blue Mail Drop Box

Some of you know exactly where your favorite blue drop box resides. But I bet most of you drive past these uniquely shaped blue boxes each day and don’t even notice them.

I came across a CNN.com article that claims there are as many as 160,000 of these blue collection boxes in use around America.

If you are having a hard time finding the nearest blue box to drop your outbound mail in, there are a few apps that can help you out. For Android, check out the USPS Mobile or Mail Box Locator apps. You can also try MailboxMap.com from your computer or smart phone to see where all 160,000 drop boxes are located.

If you are using an iPhone, you can try the USPS Mobile app or the Find Postboxes app.

I like Mailbox Locator because it is simply about finding the nearest drop box, and it uses your phone’s GPS to quickly route you to the nearest one. It also shows you the pick-up days and last pick-up times so you know if you’ve still got time to get your letters in the mail that day.

In case you’re wondering, at LetterStream we don’t place our mail in the blue boxes or in our own mail box. We don’t even drop our mail off at the retail counter of the local post office. Instead, our mail gets trucked to the USPS BMEU (Business Mail Entry Unit), for fast, same-day processing of our mail, even after the post office retail window is closed.

Keep an eye out for those little blue boxes and see how many you can count on your way to work this week; you might be surprised.

Of course, when faced with an urgent mailing, skip the box and contact LetterStream instead!

Reduce Returned Mail with Address Correction by LetterStream

USPS Return Mail

Some LetterStream customers are already realizing the annual savings created by weeding out and/or correcting undeliverable addresses.

If you acquire new mailing lists (member lists, community lists, etc.), especially from non-qualified list providers, it might be worth a little investment to make sure the addresses that you’ve been provided are valid ones.

Using address correction tools to clean up addresses and discover which ones are incorrect could pay for itself with the first mailing. If the list is used over and over, the savings keep accumulating.

Consider a mailing list of 1,200 names. If 5% of the addresses are undeliverable, you would be wasting more than $25 in postage fees alone, not counting time, paper, printing, envelopes, etc. If you mail to the same list each month, that would add up to hundreds of dollars in no time. Another cost to consider is the time and money wasted handling the return mail; collecting bins of returned mail itself, looking up new addresses, resending documents by hand, shred fees for properly destroying returned mail and environmental impacts.

So, here’s an idea… if you acquire a mailing list or simply get a lot of return mail, try running your mailing list through our address correction tools. You can upload any size mailing list directly to our website for cleaning and we will return the results fast; often in less than 10 minutes. We’ll format the addresses to USPS CASS (Coding Accuracy Support System) standards, correct City and Street spellings, flag undeliverable addresses, and attempt to assign the correct zip code with zip+4 digits.

If you use our Deluxe Address Cleanup, which includes NCOA (National Change of Address) lookups, we can even tell you if the person filed a change of address card with the Post Office, letting you know exactly when they moved and where they moved to.

Reducing returned mail is good for business, good for the pocketbook, and good for your sanity!