First-class Mail | LetterStream Blog

Who’s Faster? You or Us?

Sometimes we hear concern from mailing prospects on the east coast. Their concern is that it will take too long for mail created here in Scottsdale (Phoenix area), Arizona to make it back to the east coast.

This is a reasonable and logical concern, but we are pretty certain that our west coast mail can consistently make it back to the east coast and be delivered faster than east coast mail can.

Doesn’t make sense? Well, consider these points… When the post office is closed on the east coast, we generally have 2-3 extra hours, given the difference in time zones. We have tremendous print and mail capabilities, which means we can probably get the mail printed and inserted far faster than an in-house solution, improving our chances of getting the mail finished first.

Your jobs are not filler work for us, so we won’t put the job off to work on other projects (which we hear happens in some companies where printing and mailing isn’t their bread and butter), further improving our chances of getting the mail out at least one day faster than other companies.

And finally, the best part… our mail departs our facility after the local post office is closed, travels to a USPS acceptance facility, gets sorted to commercial airlines headed for the east coast and typically hits major east coast cities before the sun even comes up. So, when someone is concerned about the speed of mail across the country, we simply say “West is Best!”.

HIPAA Certified

HIPAA

HIPAA Certified. You might know what this is if you are in the medical and/or insurance field. It stands for The Health Insurance Portability and Accountability Act. It is a collection of rules that help govern the privacy of patient data and information.

Even if HIPAA doesn’t affect your organization directly, it does in a round-about way if you use LetterStream… mainly because we train our staff on HIPAA rules and follow them internally within our organization. The policies and procedures that we’ve put in place to protect private health information actually protect all our clients’ jobs.

So if you’re a law firm that sends class action lawsuit material or a pool cleaner who sends monthly statements, your information is guarded by the same tools and resources that we use for hospitals, medical offices and third-party administrators.

At the time of this blog post, 100% of our full-time employees and a portion of our part-time employees have passed HIPAA certification!

Envelopes Made with Wind Power?

Wind Power

We are always looking for ways to be a little more environmentally responsible in our printing and mailing practices, and we’ve found another good idea to implement. It is fun to talk about as well! You see, the bulk of our envelopes are now generated using wind power.

Quite often our customers don’t actually see the mail we send on their behalf, but if they did, they’d see a WindPower icon beside our SFI certification mark on the back of the envelopes we use. Cool!