Generally it is best to share, but by sharing your LetterStream login (email) with someone else you are limiting the communication we can have with that person.
We send emails to communicate the status of a job through our production process and if we have questions or quality concerns we may need to send an email to the owner of the account. If you share your login, we may not be able to communicate critical information, possibly leaving the job creator in the dark.
It is easy to set up new accounts and to add new users to a corporate account. So feel free to share this information with others in your company, but please don’t share your login information!
HIPAA Certified. You might know what this is if you are in the medical and/or insurance field. It stands for The Health Insurance Portability and Accountability Act. It is a collection of rules that help govern the privacy of patient data and information.
Even if HIPAA doesn’t affect your organization directly, it does in a round-about way if you use LetterStream… mainly because we train our staff on HIPAA rules and follow them internally within our organization. The policies and procedures that we’ve put in place to protect private health information actually protect all our clients’ jobs.
So if you’re a law firm that sends class action lawsuit material or a pool cleaner who sends monthly statements, your information is guarded by the same tools and resources that we use for hospitals, medical offices and third-party administrators.
At the time of this blog post, 100% of our full-time employees and a portion of our part-time employees have passed HIPAA certification!