LetterStream turned off dedicated servers at Go Daddy today and moved to the cloud with Amazon Web Services (AWS). We’ve enjoyed our time with Go Daddy over the past dozen years, but it’s time for us to move on to a more powerful and hopefully more reliable network and hosting partner.
As you are probably keenly aware, we like excellence. We thrive on it. We love offering it. We love getting it. It’s just who we are. Because excellence is in our DNA, we need strategic partners who are like minded in their pursuit of perfection.
The most recent Go Daddy outage that impacted us happened just today, June 22, 2015. The prior outage we experienced was June 9th. On both occasions Go Daddy didn’t know our dedicated servers were unavailable. Today, after being left in the dark about the status of their network and being in queue for 30 minutes for a server reset, we felt the need to re-evaluate why only our backup servers were operating in AWS.
In pursuit of uptime perfection we’ve officially decided to move our primary servers to AWS. This move should deliver greater availability as well as scalability, both of which are designed to give you comfort with your choice of LetterStream as your print and mail partner.
Please know that we are around for you. We don’t want to hide behind long chat queues, or multiple tiers of technical support, nor do we want to partner with organizations who are not mindful of how important you are to us. We are optimistic that this migration will allow us to continue to offer the outstanding service that you deserve.
