One of the many little-known features of the LetterStream website is the ability to schedule a mailing to go out on a specific date. It’s a handy feature to be familiar with when you have a mailing that needs to be sent on a date that coincides with a vacation you’re planning, or an upcoming holiday.
Imagine creating a mailing, scheduling it for a future date and taking off for vacation. While you are sitting on the beach one evening an email arrives from LetterStream letting you know that your mailing went out according to plan. Ah, now that’s what I call a vacation!
Scheduling is fairly simple; after your job is created, click the “Edit” button under the options column on the job listing page. Then choose the option called “Change Scheduled Date” and enter the date you want your mailing to be delivered to the Post Office. We’ll take care of it from there.
Keep in mind, the schedule tool is for delaying a mailing for a specific date. If you need your mailing to go out the door faster, choose the expedite or rush option for faster processing.
Our IT crew is always working on things to make creating and managing mailings as simple and as easy as possible. However, due to the complex nature of mailings, there’s occasionally the need for a little assistance.
If you ever find yourself in a position of needing some help, pleasedon’t hesitate to contact us in whichever way you feel most comfortable. There’s nearly always someone around during business hours who can readily pick up the phone and give you some old-fashioned customer service, and sending us an email is never a bad option either.
Now you have yet another way to get assistance from us. We’ve packaged up the most common questions we get asked into a brand new FAQ page, utilizing the same help desk software as Pandora.
Since one of our frequently asked questions is “What does FAQ stand for?”, we simply call our page… “Help“.
The link to the Help page appears in the upper right corner of nearly every page after you have logged in, and is always available in the footer of our website.
The new Help page is packed with handy tips and instructions (organized by category), and a powerful search tool is available to help steer you in the right direction. In addition, we’ve included some short, easy-to-follow instructional videos packed with how to’s and product overviews.
Our phone number and email are handy on the right side if you can’t find exactly what you need.
Bottom line is, we are here for you. Phone. Email. Videos. Help Page.
Pre-Addressed PDF Demo – A quick overview of the mail creation process if you have documents that already contain the recipients’ mailing address on them. You might also refer to them as an already merged document.
Document PreFlight Demo – Learn how to use our PreFlight tool, which allows you to see the parts of your document that is visible through our windowed envelope.
Windowed Letter Demo – Learn to create a first-class or certified mailing using an address list and a PDF file.