Firing Patients With Certified Mail

Doctor using computerHere’s an interesting topic. We talked to a medical professional the other day who needed to fire a patient and contacted us about using USPS Certified Mail to do it.

Firing a patient? What an interesting concept.

After some googling, we found that it is more common than you might think, and is even a necessary practice.

The American Medical Association website (www.ama-assn.org) states it very clearly in this article:

(Here is a PDF version of the article as well, as contents on the ama-assn.org website sometimes move around.)

Physicians need to fire patients for lack of payment, non-compliance and a host of other reasons.

We found a number of other websites that discuss the reason for using Certified Mail with Return Receipt for this delicate matter. A couple are shown below, however be sure to check your state’s laws before terminating the patient-physician relationship.

On a related front, it is also important to notify patients via Certifed Mail when your medical practice is closing or relocating. Since LetterStream is HIPAA compliant, we can help you with that or any other Protected Health Information (PHI) mailing.

Whatever the reason to communicate patient-physician matters, many articles point to the need to send the letter via USPS Certified Mail with Return Receipt. Both the LetterStream website and our sister site, OnlineCertifiedMail.com allow users to easily create, send and track Certified Mail.

Both sites maintain tracking information and signature receipts for immediate access longer than the US Postal Service.

Certified Mail by the Thousands!

USPS Certified MailWe were contacted the other day to help one of our customers with a fairly large Certified Mail job.

It wasn’t our largest USPS Certified Mail project, but with more than 23,000 certified letters, it was still a lot of certified letters (see actual picture).

In addition to printing, folding and inserting the certified mail for our client, we also licensed a cobranded version of our website so their clients could log in and check the status and retrieve signatures of any piece of mail.

The job went out quickly and easily and provided everyone involved complete USPS tracking information as well as electronic signatures, matched with the mail piece.

Big or small, whether you’ve got a single certified letter or thousands, our automated processes will make it easy.