New Changes to USPS postmarks. Why this is important for businesses

Announcement: 

USPS postmarks are now applied during processing rather than at drop-off, which means the date on a postmark may not reflect when mail was sent—creating challenges for businesses that rely on mailing deadlines and compliance requirements.


A USPS postmark no longer reliably indicates when your mail was sent, and this shift introduces new risk for deadline-driven businesses. 

For decades, “postmarked by” carried a clear and trusted meaning. If something was mailed on Monday, the postmark showed Monday. That expectation can no longer be relied upon. 

Today, United States Postal Service (USPS) postmarks often reflect when mail is processed rather than when it is dropped off.

In a statement addressing postmarking practices, USPS explains:  “The Postal Service has not changed and is not changing our postmarking practices. Postmarks are generally applied by machines at our originating processing facilities and will continue to contain … the date on which the first automated processing operation was performed on that mailpiece.” 

For businesses that depend on mailing deadlines, compliance requirements, or documentation, this creates a real and measurable operational risk. 

What a USPS Postmark Used to Represent 

Historically, a postmark acted as informal proof of a mailing date. Courts, tax agencies, and businesses relied on it to confirm something was sent on time. 

Drop a letter in the mail, and that date appeared on the envelope. Entire workflows and compliance systems were built around that expectation. 

For years, the process felt predictable and dependable until now. 

How USPS Postmarks Work Today 

Although the postmarking practices haven’t officially changed, according to USPS, adjustments have been made to the transportation operations, which can result in “some mail pieces not arriving at our originating processing facilities on the same day that they are mailed. This means that the date on the postmarks applied at the processing facilities will not necessarily match the date on which the customer’s mailpiece was collected by a letter carrier or dropped off at a retail location.”  

This means the date printed on mail is no longer fully within the sender’s control. 

Why This Change Can Matter for Businesses 

Postmarks are still used to determine whether something was sent on time. 

This can affect:

  • Tax filings, appeals, and refund requests
  • Legal notices and compliance letters
  • Business invoices, contracts, and other deadline-driven mail
  • Any communication governed by “postmarked by” rules

Even a one-day difference can result in rejected filings, disputes, or penalties. This is a real operational risk, not a hypothetical one. 

The Hidden Risk of USPS Postmarks for Businesses 

This is what makes the change especially challenging. Even when mail is prepared correctly, postage is applied properly, and USPS guidelines are followed; the postmark date can still be determined by processing delays. 

Those delays are invisible to the sender. For organizations managing recurring or high-volume mail, assumptions that worked for decades are no longer enough. 

Businesses now need greater awareness of how mailing timelines are documented and interpreted. 

When a Postmark No Longer Tells the Full Story 

Consider a homeowners’ association that sends annual notices or policy updates. These mailings may not require Certified Mail, but the association still needs to demonstrate that notices were sent if a homeowner later disputes receiving one. 

The board prepares the mailing on time and drops it in the mail before the deadline. Later, the envelope shows a postmark dated after that deadline. Nothing went wrong operationally, yet the documentation no longer reflects when the mail was actually sent. 

This same risk applies across industries. Legal offices, healthcare administrators, property managers, financial teams, and corporate departments all send time-sensitive mail that does not require signatures but still demands accountability.  

When postmarks reflect processing time rather than send date, any organization relying on mailing deadlines can find itself without reliable documentation. 

What This Can Mean for Mail Going Forward 

Postmarks still exist, but they no longer provide the clear proof many businesses have relied on in the past. 

As USPS processing increasingly determines when postmarks are applied, organizations must rethink how they plan and manage deadline-sensitive mail. Sending mail earlier than stated deadlines is no longer optional—it is a practical step to reduce risk and account for processing delays outside the sender’s control. 

Businesses that build additional time into their mailing schedules gain predictability and confidence. Those who continue to rely solely on postmark dates may find themselves facing disputes or explaining delays they cannot document or prevent. 

Understanding what a USPS postmark represents today—and planning accordingly—is now essential for meeting deadlines and protecting business operations. 

To learn more about LetterStream, click here
 

Sources & References 

USPS — What Is a Postmark? 
https://faq.usps.com/s/article/What-is-a-Postmark 

USPS — Postmarking Myths and Facts 
https://about.usps.com/newsroom/statements/010226-postmarking-myths-and-facts.htm 

USPS Domestic Mail Manual (DMM) 604 — Postmarking Standards 
https://pe.usps.com/text/dmm300/604.htm 

U.S. Government Accountability Office — USPS Mail Processing Network Changes 
https://www.gao.gov/products/gao-24-106946 

LetterStream offers bulk printing and mailing services, allowing companies to send physical mail online. Whether it’s online Certified Mail, First-Class Mail, FedEx 2Day, or postcards, we give both small businesses and large corporations that time and freedom back to work on tasks that better serve the company. If you’re interested in creating a free account, you can do so here. 

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How to Send Mail on USPS Postal Holidays

Sending mail during the Christmas season can seem a bit hectic. Actually, let’s be honest, the month of December as a whole can be chaotic. Then trying to send out your holiday gifts and mail your Christmas cards and letters on top of it can also be a bit much. On top of that, there’s also the added stress of knowing when the postal holidays are, when the Post Office is closed and when deadlines are to get everything mailed on time for it to get to its destination before Christmas.

So much to think about.

U.S. Postal Holidays 2023 – Christmas and New Year’s Day

We’ll get right to the point on when the USPS is closed during this time of year. The 2023 postal holiday schedule is pretty simple. The Post Office is Closed on Christmas, December 25th and New Year’s Day, January 1st. Many wonder, “Is December 26 a postal holiday?” and it is not. USPS mail runs the day after Christmas each year…at least for now.

Others also wonder “Is Christmas Eve a postal holiday?” It is not, however, what you may not know is that some of the Post Offices do close early on Christmas Eve, December 24th. We recommend calling your local USPS Post Office to see what their hours are. Just something to keep in the back of your mind.

Like the Post Office, we are closed on both Christmas Day and New Year’s Day. However, we are open and mailing on Christmas Eve and New Year’s Eve. We do have limited staff during this time of year and we too deal with USPS backups of mail but our team is working extra hard to always provide fast, perfect mail for our customers.

Our 2023 postal holiday calendar can be found here and the USPS postal holiday schedule 2023 can be found here.

mail truck for the usps postal service in a christmas tree for mailing on postal holidays

Shipping Deadlines for Christmas 2023

The shipping deadlines for Christmas 2023 vary, but here are some general deadlines:

USPS:

  • USPS Ground Advantage — December 16
  • First-Class Mail (including greeting cards) — December 16
  • Priority Mail — December 18
  • Priority Mail Express — December 20

FedEx:

  • FedEx Home Delivery: 1-Day Shipping — December 22
  • 2-Day Shipping — December 21
  • 3-Day Shipping — December 20
  • 4-Day Shipping — December 18
  • 5-Day Shipping – December 15

The USPS gives a more in-depth overview of mailing deadlines, here.

Tips for Getting Mail Out Before the Delay

Christmas tree, Christmas mailbox with a mail truck in front of a merry christmas can

If you’re worried about getting your mail out on time before the Christmas rush, here are some quick tips to avoid any delays with your mail delivery service:

  1. Get your mail out ASAP. Start early if you can
  2. Use Priority or Express Mail services
  3. Double-check addresses
  4. Include return addresses in case there are any issues
  5. Avoid peak shipping days
  6. Send letters, cards and mail online through the LetterStream portal so you never have to set foot in the Post Office
  7. Track your shipments and track your letters

You’re probably not going to be using Certified Mail to send your holiday mail, however, if you use it for other purposes or you just decide to, here is where you can track your USPS Certified Mail on our website.

LetterStream Is Open on Certain Postal Holidays

Ok, now let’s talk a little bit about LetterStream during other postal mail holidays. A fun fact about us is that there are a lot of holidays when the USPS is closed, however, we can still get your mail out for you!

You may be wondering how that is possible. If the Post Office is closed during postal holidays, then how is mail being delivered through LetterStream? Good question!

LetterStream is a printing and mailing company that works with the USPS. Just because the front counters are empty and the doors are closed to the public doesn’t mean that the back-office staff (those behind the scenes of the United States Postal Service aren’t still working hard). Because of that, we can have our dedicated team work on getting your mailings out the door and a driver to pick up the letters that need to be delivered.

Even though the mail may not be delivered on the actual holiday because USPS drivers are off, that doesn’t mean that we can’t get the internal process done beforehand. This allows us to be ahead of the curve for the next day’s mailing schedule. If mail goes out the door during a postal holiday then that means it is ready to be mailed the next day, whereas if we were closed we’d still have to do our internal part the next day. Basically, we’re one step ahead of the Post Office by being open on certain postal holidays.

The USPS accepts and processes our mail on President’s Day (Washington’s birthday), Columbus Day, Veterans’ Day, MLK Day and Juneteenth.

Click here to view our Postal Holidays 2024 Schedule which gives you a complete overview of when the Post Office is closed, when LetterStream is closed and when we are open and mailing even if the Post Office isn’t open.

Happy Holidays and Happy Mailing!