Tag: CASS

CASS stands for Coding Accuracy Support System and is the USPS method and standards for creating more deliverable addresses.

Eliminate Returned Mail with LetterStream Return Mail Processing

Return Mail Is CostlyAs part of our goal to be your very best mail room, we have added Return Mail Processing (RMP) to our already rich line of mail room services.

In a blog post earlier this year we showed you how you can reduce the amount of return mail that you receive by cleaning up your address data with our CASS and NCOA tools. Now we are offering a way for you to completely eliminate your return mail by using the LetterStream Return Mail Processing Center as your return address.

This will eliminate the labor you currently spend on processing returned mail and it will keep a permanent record of each piece of mail returned. Imagine when a client of yours says they didn’t get a letter or bill that you sent, being able to see that the mail piece was returned. Then, instead of sending the same bill to the same address, you could work to capture a better or more complete address from your client.

To implement return mail processing we simply swap out your return address with ours, keeping your company name attached for recognition by your clients. Undeliverable mail will then be returned to our RMP by the USPS instead of to your office. We will make a record of which pieces are returned and electronically flag them in your account on our website. Returned mail pieces will be highlighted in your mailing history for instant identification.

Return Mail Processing

This same highlighting will appear on addresses of returned mail when you are searching for mail pieces by recipient name or address. With our handy “show only returned mail” feature, you can see how much returned mail you have by date range, sender, job type, or nearly any other identifier that our system allows you to search on.

Return Mail Search Function

Return Mail Processing might not make sense for you if you have less than a few returned pieces per month, but if you see that stack of returned mail piling up, wondering if you’ll ever have time to figure out what’s going on, now might be the time to see how LetterStream can help.

We have a special roll-out promotion price of $59.00 per month plus $0.10 per returned piece. That’s an insanely good deal, so take advantage of it before we figure out what we’ve done. 😉

Reduce Returned Mail with Address Correction by LetterStream

USPS Return Mail

Some LetterStream customers are already realizing the annual savings created by weeding out and/or correcting undeliverable addresses.

If you acquire new mailing lists (member lists, community lists, etc.), especially from non-qualified list providers, it might be worth a little investment to make sure the addresses that you’ve been provided are valid ones.

Using address correction tools to clean up addresses and discover which ones are incorrect could pay for itself with the first mailing. If the list is used over and over, the savings keep accumulating.

Consider a mailing list of 1,200 names. If 5% of the addresses are undeliverable, you would be wasting more than $25 in postage fees alone, not counting time, paper, printing, envelopes, etc. If you mail to the same list each month, that would add up to hundreds of dollars in no time. Another cost to consider is the time and money wasted handling the return mail; collecting bins of returned mail itself, looking up new addresses, resending documents by hand, shred fees for properly destroying returned mail and environmental impacts.

So, here’s an idea… if you acquire a mailing list or simply get a lot of return mail, try running your mailing list through our address correction tools. You can upload any size mailing list directly to our website for cleaning and we will return the results fast; often in less than 10 minutes. We’ll format the addresses to USPS CASS (Coding Accuracy Support System) standards, correct City and Street spellings, flag undeliverable addresses, and attempt to assign the correct zip code with zip+4 digits.

If you use our Deluxe Address Cleanup, which includes NCOA (National Change of Address) lookups, we can even tell you if the person filed a change of address card with the Post Office, letting you know exactly when they moved and where they moved to.

Reducing returned mail is good for business, good for the pocketbook, and good for your sanity!