LetterStream gives back with The 2019 Code Red Water Drive!

waterdrivepeople

A quick update on the water drive for Phoenix Rescue Mission.
Brown Community Management (https://www.brownmanagement.com/) invited us to participate with them again this year to help the Mission replenish their water supply of bottled water for needy and homeless individuals. And we gladly joined them again.
The Phoenix Rescue Mission is committed to reducing hunger and homelessness throughout Maricopa County. Their annual fall water drive replenishes their inventories as they work to prevent heat-related deaths in the valley. The water drive is called Code Red (https://phoenixrescue mission.org/codered) and we certainly encourage you to get your company involved in assisting in this event or finding others as a great way to give back.
We’d like to thank Brown Community Management for inviting us to participate. And a big thanks to OPACS (OPACS.com) who provided a box truck with a lift gate and a pallet of water to make this a record year for Brown and LetterStream in our contributions. But the biggest thanks goes to the LetterStream employees who grabbed a pallet, a case or just a bottle and dropped it off selflessly for the benefit of those less fortunate. Our LetterStream team donated 7,800 bottles of water.
Our next event is our annual Toys for Tots toy drive. If you are inclined, stop by and drop off an unwrapped toy if you are in the area. Or better yet, find a way to bring your organization together and share in the joys of giving through an event that you organize.

20% off Orange Paper and Postcards!

October Promotion

No tricks here, we are giving you a treat this Halloween season.
For the month of October, we will be offering 20% off all Orange 8 ½ X 11 paper and Orange Express Postcards.
You have a business to run and customers to keep happy, so we want to help you! For your festive holiday letters and notes look no further than LetterStream. For your fast mailing and printing needs, we’ll get the job done. Don’t wait until it’s too late and all the candy is gone, let us help you this Halloween season.

Welcome Ashlee, our New Customer Service Manager

Ashlee

Hold on, hold on, before you panic at this headline, Mike hasn’t left the LetterStream team.  He is now our Director of Customer Experience.  We figured that Mike could get a promotion if he could find someone just as awesome in customer service as he is.  That said, we didn’t think Mike would ever get a promotion.  Enter Ashlee.  We aren’t sure how Mike did it, but he actually found someone who can bring help and joy to customers as well as he can.  Ashlee has been with us a few months now, so some of you have already experienced her good nature, knowledge of our systems and overwhelming desire to help people out.

Ashlee has some 5-star training from Marriott hotels and resorts and has supported many different clients in an earlier payroll processing career.  These experiences are quite helpful to her on the job, but nothing can compare to the enthusiasm that she has to be a part of our team and her tremendous desire to support all of our customers.

Next time you call in, be sure and say “Hello and Welcome” to Ashlee.

Happy New Year!

Happy New Year!

Welcome 2014! Years seem to feel more like months these days. I’m not sure if that’s because we are having too much fun and making time fly, or if we are just distracted by the opportunities to assist our customers. Either way, a new year is upon us.

We want to say thank you to all our customers, vendors, employees, friends and families who all have been so supportive of the products and services that we offer. We are grateful… Thank You!

In response, and as our New Year’s resolution, we will continue to innovate in the mailing industry in order to deliver hi-tech mailing tools to assist you with your mailings. We will also continue to offer a degree of speed and precision that few in the mailing world can provide, and we will continue to offer stellar customer service, the kind that you can only find by turning back time.

Please continue to communicate with us and give us your feedback so that we can partner with you in helping you accomplish your goals this year as well.

Thank you! …and Happy New Year!

What Is Needed To Send USPS Certified Mail Online?

Certified Mail Letters and Envelopes

Well, it’s pretty simple actually. You need an address and a document, oh, and a company that offers the ability to create certified mail on their website.

If you want to use LetterStream.com or our sister site OnlineCertifiedMail.com to send your certified letter, you simply need the address you want to send the letter to and your document saved as a PDF file. Yes, it seems like it should be more complicated than that, but most of our clients can create and send their Certified Mail in two minutes or less.

There’s nothing more you need to do. However, if you want to track your letter through the USPS process or retrieve the signature of the person who signed for your certified letter, the process is as simple as logging into the website and clicking on the mailing to see all the details.

Or, consider the alternative: You could write your letter, print it from your laser printer, hunt for an envelope, fold the document (maybe twice to get it to fit in the envelope), hand address the envelope, seal it, drive to the post office, wait in line, fill out the green card while waiting in line, try to figure out how the certified mail barcode wraps over the top of the envelope, pay for the piece, get a receipt with a 20-digit tracking number that you will need to enter any time you want to track the status of the piece, and get the green card back. Then, not knowing where you should keep the green card, you shove it in a desk drawer and ultimately lose it, and just when you want to find out what happened to the letter… the post office tells you they have removed the information from their online system and you’ll have to request that it be emailed to you.

Hmmm… I feel an AT&T commercial coming on. “It’s not complicated. Simple is better.

Eliminate Returned Mail with LetterStream Return Mail Processing

Return MailAs part of our goal to be your very best mail room, we have added Return Mail Processing (RMP) to our already rich line of mail room services.

In a blog post earlier this year we showed you how you can reduce the amount of return mail that you receive by cleaning up your address data with our CASS and NCOA tools. Now we are offering a way for you to completely eliminate your return mail by using the LetterStream Return Mail Processing Center as your return address.

This will eliminate the labor you currently spend on processing returned mail and it will keep a permanent record of each piece of mail returned. Imagine when a client of yours says they didn’t get a letter or bill that you sent, being able to see that the mail piece was returned. Then, instead of sending the same bill to the same address, you could work to capture a better or more complete address from your client.

To implement return mail processing we simply swap out your return address with ours, keeping your company name attached for recognition by your clients. Undeliverable mail will then be returned to our RMP by the USPS instead of to your office. We will make a record of which pieces are returned and electronically flag them in your account on our website. Returned mail pieces will be highlighted in your mailing history for instant identification.

Return Mail Processing

This same highlighting will appear on addresses of returned mail when you are searching for mail pieces by recipient name or address. With our handy “show only returned mail” feature, you can see how much returned mail you have by date range, sender, job type, or nearly any other identifier that our system allows you to search on.

Return Mail Search Function

Return Mail Processing might not make sense for you if you have less than a few returned pieces per month, but if you see that stack of returned mail piling up, wondering if you’ll ever have time to figure out what’s going on, now might be the time to see how LetterStream can help.

We have a special roll-out promotion price of $59.00 per month plus $0.10 per returned piece. That’s an insanely good deal, so take advantage of it before we figure out what we’ve done. 😉

Happy Veterans Day!

On that day let us solemnly remember the sacrifices of all those who fought so valiantly, on the seas, in the air, and on foreign shores, to preserve our heritage of freedom, and let us reconsecrate ourselves to the task of promoting an enduring peace so that their efforts shall not have been in vain.

-Veterans Day Proclamation by Dwight D. Eisenhower

 

Veterans Day Stamp

 

Happy Veterans Day from LetterStream!

 

Even though the Post Office is closed today, we are open and able to process and mail your critical correspondence.

Follow @LetterStream On Instagram!

LetterStream photos on InstagramHey all you #hashtag #instagrammers!

Over the years we’ve collected a lot of fun #photos of mail and related items, and we thought… why not share them with the world on Instagram?

If you aren’t familiar with Instagram, it’s a great way to share cool photos with friends and family… and the world. You can get the app for iPhone and Android phones alike. If you don’t want to install the app to share your own pictures, you can still use Instagram just with your computer. Go to instagram.com/letterstream to find our pictures, or click on the new Instagram button at the top right of this page.

Anyway, check out @letterstream or #letterstream on your Instagram app, or visit the website above.

When you take a cool picture of a post office box, USPS stamp, mail box, blue collection box, certified mail envelope or any other mail-related item, tag it with @letterstream to let us know!