Tag: print and mail company

Sealed with M.A.I.L.: Letterstream’s Core Value List For Customer Excellence

M.A.I.L. Isn’t Just What We Send—It’s Who We Are

Ok, ok, ok, we know we spend a lot of time talking about mail—how to send it, track it, and make sure it gets out the door, fast. That’s what we do.

But this blog? This one’s about the core values of who we are.

LetterStream is an online printing and mailing company, sure. But underneath the envelopes, stamps, barcodes, and batches of Certified Mail is a team of real people who care deeply about doing things the right way. It’s our commitment, and our mission to give our customers a superior experience—not just in mailing services, but in the way we work.

And we wanted our core values to reflect that—again, not just what we do, but how we show up for each other and for you.

So, we put it into four simple letters: M.A.I.L. (Mail nerds? Maybe. Proud of it? Absolutely.)

Here’s a quick overview:

M.A.I.L. stands for Mastery, Accountability, Innovation, and Leadership, the pillars that shape how we operate every day. Whether we’re handling HOA mailings, recall notices, legal mail, statements, announcements or just overall need bulk printing and mailing services utilizing First-Class Mail and Certified Mail, these values ensure that we keep pushing the envelope—literally and figuratively.

Ok, let’s break it down even further.

M is for Mastery: Always Delivering Excellence

We’ve been in the mailing industry offering mailing services around the world for a while, 20 years and counting to be exact, and we’ve learned a thing or two. But we’re not about resting on our postage-paid laurels.

Mastery means we’re committed to constant improvement—individually, as a team, and as a service.

  • Learning—Because the more we know, the better we serve.
  • Engaging—Bringing energy and enthusiasm to our work.
  • Growing—Never settling for “good enough” and always being open to knowing more.
  • Persevering—Mail must go out, rain or shine (or when the Post Office is closed, and yes we are able to do that for some postal holidays!).
  • Excellence—Every detail matters, from printing and mailing to keeping the production center clean and organized.

A is for Accountability: Owning Every Envelope

When you send mail online—especially important things like legal notices or invoices—you’re trusting someone else to get it right. That’s not something we take lightly.

For us, accountability looks like this:

  • Commitment—We show up, excited, ready to get the job done.
  • Communication—Behind the scenes, we like to use the term “over-communicate,” meaning everything we do within our organization is shared thoroughly to prevent any miscommunications from happening.
  • Integrity—We do what we say, no exceptions.
  • Quality—Not just good, but great.
  • Ownership—If there’s a challenge, we take ownership and solve it.

Whether you need to send mail online, send a letter, or track important certified mail, you can count on us to handle your job with precision and care.

I is for Innovation: Rewriting the Playbook on Mailing

Mail might be one of the oldest industries around, but that doesn’t mean we’re stuck in the past. We’re always looking for ways to improve how businesses send physical mail online, like integrating APIs for seamless online Certified Mail solutions with Certified tracking right from inside of your account.

LetterStream is all about bringing modern efficiency to the classic art of sending real mail.

When it comes to innovation, we embrace:

  • Curiosity—Asking “what if” and “why not?”
  • Problem-Solving—We’re proactive, not reactive.
  • Improvement—Streamlining, refining, optimizing—always.
  • Creativity—Thinking outside the mailbox, because even in mailing, there’s room for fresh ideas.
  • Transformation—Looking ahead and adapting to new tech, trends, and needs.

No matter how your business handles mailing services, we’re constantly evolving to provide better, faster, and more secure options.

L is for Leadership: Setting the Standard in Print and Mail

Leadership isn’t just about being the biggest or fastest—it’s about setting an example, empowering others, and driving meaningful change. Some companies follow trends—we set them.

From our internal team to the businesses we serve, we believe strong leadership makes the difference between a company that merely exists and one that thrives.

Here’s how LetterStream leads:

  • Humble—No egos, just results.
  • Unafraid—We tackle mailing challenges head-on. Complicated job? Bring it on.
  • Empowering—Helping businesses streamline printing and mailing like pros and encouraging employee growth.
  • Visionary—Always thinking ahead.
  • Inspiring—Because great mail deserves great service.

Whether you’re a business looking for bulk printing and mailing services or a legal firm in need of Certified Mail, our leadership ensures that you receive top-tier service.

Why M.A.I.L. Matters to You

We get it—core values are everywhere. But this isn’t about sounding nice. It’s about delivering work that feels right and works exactly how it should.

When you choose LetterStream, you’re not just choosing a printing and mailing company, you’re choosing a group of real people who care deeply about your deadlines, your reputation, and the trust you’re putting in us.

The LetterStream team:

  • Cares about the job—big or small
  • Respects your timelines, your data, and your reputation
  • Builds solutions to make mailing online easier, faster, and smarter
  • Knows the difference between “sent” and “done right”

Because at the end of the day, we’re not just in the business of sending mail—we’re in the business of making your life easier.

Ready to See the Difference?

If you need to send physical mail online, we’re here to make it ridiculously easy. Whether it’s a single Certified letter, a postcard campaign, or thousands of time-sensitive documents, we’ve got your back.

Ready to see the difference? Create a free account and see what happens when people who really care handle your mail.

Because great mail isn’t just about postage and paper.

It’s about people.

And we’re pretty proud of ours.

LetterStream offers bulk printing and mailing services allowing companies to send physical mail online. Whether it’s online Certified Mail, First-Class Mail, FedEx 2Day, or postcards, we give both small businesses and large corporations that time and freedom back to work on tasks that better serve the company. If you’re interested in creating a free account, you can do so, here.

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What Makes Letterstream The Best In Printing And Mailing

LetterStream is a printing and mailing company, unlike the rest.

Let’s face it: printing and mailing companies aren’t typically thrilling. You hand over your job, cross your fingers, and hope for the best. But at LetterStream, we like to think we’re more than a little different—not just in what we do but in how we approach the entire process.

So, what sets us apart? Pull up a chair—we’ve got stories to tell.

Simplicity You’ll Actually Enjoy

If you’ve ever sent USPS Certified Mail the traditional way, you know the chaos: piles of receipts, endless tracking numbers, a return receipt to keep track of yourself and more time spent at the post office than you’d like to admit.

And let’s not forget about USPS First-Class Mail. Whether it’s a stack of invoices, letters, or critical notices, the process can feel just as overwhelming—long lines at the post office, addressing errors, applying postage and the constant worry about whether your mail will arrive on time.

LetterStream makes it all simple. Whether you’re sending Certified Mail or First-Class Mail, just upload your job, and we literally handle the rest. If you’re sending Certified Mail you can even track your letters right from inside of your account and if you opted in for an Electronic Return Receipt (ERR) you can even view the signature from your account as well. Pretty awesome, isn’t it?

We made it so there is no confusion, no extra steps, no trips to the post office, heck, no need to even leave your desk—just a streamlined process that ensures your mail gets out to where it needs to go.

So go ahead, check this task off your list, and get back to what really matters—like finally finishing that cup of coffee.

Speed That Matches Your Deadlines

We’re fast, like really fast. So fast in fact that 99% of all mail goes out next business day.

Why?

Because we know time matters—especially when you’re sending legal documents, HOA notices, or business recall letters. Sending delays isn’t an option.

Our automated systems and team don’t just work fast—they work smart. We keep you updated on when your mailing has been sent and any important tracking updates that may have been included in your mailing (ie online Certified Mail or FedEx 2Day to send letters).

We don’t just keep your mail sitting in the que waiting to get it sent out. We get it out as quickly as possible. Plus, if you need to guarantee it goes out same day, you can add-on an expedite option to your mailing.

 Others might keep you waiting; we keep you moving.

Cost-Effective Solutions

Premium service shouldn’t come with a premium price tag. That’s why we’re committed to providing cost-effective mailing solutions that cater to a variety of clients, from nonprofits to small businesses to large organizations.

For nonprofits working on tight budgets, our solutions make it possible to send important communications—like donation acknowledgments—without sacrificing quality or breaking the bank. For small businesses, we help keep operations running smoothly by offering affordable ways to handle invoices, customer letters, and announcements without needing to invest in expensive in-house mailing equipment or additional staff.

And for larger organizations, our competitive pricing allows them to scale their mailing operations without overspending. Whether you’re managing a high-volume bulk mailing campaign or sending targeted Certified Mail, we ensure your costs stay manageable while delivering exceptional results.

We achieve this balance by leveraging advanced automation and efficient processes, passing those savings on to our customers. Our pricing isn’t just competitive—it’s designed to give you the most value for your investment, making our services accessible and practical for organizations of all sizes.

So whether you’re sending a handful of letters or thousands, you can trust that you’re getting a premium experience without the premium cost.

Technology That Works Without the Drama

Technology can either simplify your life or complicate it beyond belief. We’ve all experienced those frustrating moments—a frozen screen, an endless loading icon, or an error message that seems to pop up just when you’re racing against a deadline.

LetterStream takes a different approach. Our technology isn’t flashy for the sake of being flashy; it’s functional, reliable, and built to serve your needs and send mail online without the headaches.

Here’s how we make it work:

1. Secure Uploads, Simplified:

Whether you’re uploading a single document or a large batch of mailings, our system is designed to handle it securely and effortlessly. Your data is protected with state-of-the-art encryption, giving you peace of mind while ensuring compliance with industry standards.

2. Real-Time Status Updates:

Gone are the days of wondering whether your mail has been sent or delivered. Our technology keeps you in the loop with real-time tracking when you choose to send Certified Mail online or FedEx 2Day online, so you always know where your mail stands—from processing to delivery. This transparency eliminates guesswork and allows you to stay ahead of your schedule.

3. Easy Integration with Your Workflow:

Our platform integrates seamlessly into your existing systems and processes, whether you’re working from an office, a home desk, or on the go. With a cloud-based portal that’s accessible anytime, anywhere, you can create, schedule, and monitor your mailings without missing a beat.

We also offer the option to incorporate an API into your current system. This is something you’d have to get with your software developer about, but know that it is an option!

4. Designed for Everyone:

Whether you’re a tech wizard or someone who dreads learning new software, our platform is intuitive and user-friendly. No steep learning curves, no complicated interfaces—just straightforward tools that get the job done.

We believe technology should work for you, not against you. It’s there to quietly handle the behind-the-scenes complexities, so you can focus on running your business or doing your job tasks with confidence and ease.

People Who Care

Behind every envelope is a team that genuinely cares about the importance of what you’re sending. Whether it’s a critical legal document, an HOA notice, or monthly statements, we approach every job with the care and attention it deserves, ensuring it’s handled with precision and reliability.

And yes, we also like to keep things fun and engaging behind the scenes. From our quarterly bonus parties, annual pumpkin carving contest and charitable donations we run to tackling unique mailing challenges, we infuse a bit of personality into everything we do. It’s this human touch that sets us apart, making every interaction as enjoyable as it is professional.

The Perfect Fit

We like to think of ourselves as the Goldilocks of mailing companies—not too big, not too small, but just right. Big enough to tackle high-volume jobs, small enough to give every customer the attention they deserve.

Why Choose LetterStream?

If you’ve ever wondered if there’s a better way to send physical mail online to handle your printing and mailing, there is—and it starts here.

Whether you’re sending monthly statements or need bulk printing and mailing services, we’re here to make your life easier, one letter at a time.

LetterStream offers bulk printing and mailing services allowing companies to send physical mail online. Whether it’s online Certified Mail and First-Class Mail or FedEx 2Day and postcards we give both small businesses and large corporations that time and freedom back to work on tasks that better serve the company. If you’re interested in creating a free account you can do so, here.

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