Going Out On A Limb

I Love LetterStream Ribbon

We decided to try a different kind of giveaway at our booth at the National CAI Trade Show this year, and to be honest, it could have backfired on us.

This year we took the risk of offering “I Love LetterStream” ribbons to our customers and API partners as they stopped by our booth. We were hoping that a few would attach the ribbon to their trade show attendee badge. But whatever happened, we knew it would be a learning experience.

You see, when you ask someone to wear a ribbon that says they love you, you open yourself up to a whole lot of scrutiny. Would our customers and partners love it or hate it?

We waited patiently as the Expo doors opened and attendees started filing into the aisles. Then the first visitors approached our booth, they looked up to survey our exhibit, they noticed the LetterStream banner, and then we heard these words… “LetterStream!!, We love LetterStream!!” We breathed a sigh of relief and passed out the “I Love LetterStream” ribbons, which were quickly applied to their trade show badges.

Indeed it was a risky move, and one that might have caused us to be accused of excessive boldness. But in the grand scheme of things, it certainly created an honest feedback mechanism. And we discovered what we hoped would be true; that our customers LOVE the LetterStream experience. We passed out slightly over 100 ribbons at the Community Association Institute (CAI) national trade show and the CAI Arizona show.

We work very hard to provide incredible speed, impeccable accuracy and crazy good service; and we are tickled to know that it is appreciated by our customers.

To our customers and API partners that were happy to wear our ribbons, we say “Thank You!”. Thank you for your feedback, your partnership and your appreciation.

For those who aren’t that familiar with LetterStream, check out some of the positive things our customers are saying about us on our testimonials page. And if you have something you want to add, please keep the comments coming!

World's Longest Receipt?

USPS post office receiptWhen we returned from the Post Office the other day, we thought we might have set the world record for the longest receipt. After all, the cash register receipt was 48 feet and 8 inches long! Turns out we were a little short. The longest receipt is well documented online at 57 feet and 6 inches.

Why did we have such a long receipt? Sometimes we print and mail rather unique jobs for our customers, and if that means generating a receipt at the local post office that’s nearly 50 feet long, so be it. In this case we were mailing certified mail flats that necessitated a trip to the post office due to something special we were doing for our client.

If you find yourself pondering how you are going to get your next certified mail project out the door, keep LetterStream in mind. We have a lot of fast, automated processes for mailing certified letters.

And if we don’t already have an automated solution for your complex mailing, you might just be the opportunity we need to get a real world record receipt!

Thanks to the team and our friends at the local post office for making the magic happen when complex mailings arise.

Toys for Tots Update

Toys for TotsWe had a great time at the Toys for Tots drop in North Scottsdale this year. LetterStream’s toy giving was up quite a bit from last year.

I am continually amazed at the generosity of our teamThanks guys!

However, due to the wet-est cold-est day in Scottsdale, the total number of toys retrieved by the Marines was only about 12 jumbo boxes full. But those who dared to experience our winter wonderland heard great holiday tunes, were warmed by hot chili, and were greeted by Santa.

For you locals, be sure to put this event on your list of to-dos for next year. It’s a wonderful family outing and it benefits kids who appreciate a few more gifts under the tree.

*Picture provided by dasFOTOhaus.com. (More pictures of the event can be found on their website.)

Toys for Tots – Scottsdale

LetterStream is participating in a local Toys for Tots event this year in North Scottsdale.

The event includes food, live music, Marines and the big-guy wearing a red suit. Yes, Santa will even be there and available for pictures.

Santa with Kids

It’s at the Pinnacle Peak General Store and Village, in the courtyard between 11:30 AM and 2:30 PM, Saturday December 15th.

It will be a great outing for family and friends.

Pinnacle Peak General Store and Village

If you join us, be sure and bring a toy or two for the Marines to distribute to children.

*Pictures in this post are from the event last year.

Copier – Death by Crane (Video)

I just received this video from our friends at ProCopy Office Solutions. It shows a copier that they dropped from a 75 foot high crane in 2011. Pretty awesome!

This year, they are doing it again, and are having a contest for a free copier and a trip to the Bahamas if you can tell them why you have THE worst copier. You can see the details at http://www.procopyoffice.com/.

They are also allowing local businesses to drop their worst copiers for a $25 donation to the local Big Brother Big Sister organization.

Did LetterStream want to drop a copier? Absolutely! But not because we have any bad ones… all of ours make excellent copies and we don’t want to lose any of them. So instead we made a donation as though we were dropping our 8 biggest and best copiers… we can’t wait to see the ProCopy video for this year!