Towing Companies Send Certified Mail, Too

tow truckIf you’re not in the towing business, this post might not be for you… unless of course your vehicle has recently been impounded, in which case you might want to know a few things.

Many states require towing companies to notify owners, via USPS Certified Mail with Return Receipt, that their car has been towed within 3 days of towing. Failure to do so may result in the inability to charge the car’s owner for towing fees and/or storage. (Be sure to check your state laws to determine what is required.)

We’ve found that our online certified mail solutions are a tremendous benefit to those in the towing business for two reasons. First, LetterStream helps towing companies send their certified letters on time–each and every time–allowing all fees to be collected. Secondly, we maintain the mailing records online for easy access to comply with document retention rules.

Check out how we help towing companies comply with their specific state statutes:

Colorado

Public Tow Requirements:

“If the responsible law enforcement agency does not use an operator to store the motor vehicle, the responsible law enforcement agency must notify the owner(s) and lienholder(s) by certified mail, return receipt requested” and “Tow Operator- Notice to the owner(s) and lienholder(s) must be sent within 3 calendar days after the receipt of the completed record search from the Department. a) The tow operator shall retain proof of notification on file for 3 years. b) Notices sent by a tow operator must be sent by certified mail, return receipt requested.”

South Carolina

Guidelines for Businesses for Tow/Repair Vehicles Section 56-5-5620-5670:

Storage charges to begin on the first day if certified return receipt notices to the owners and lien holders are mailed within 5 days of determining their identities. Otherwise no storage charges accrue until the notices are mailed.”

Connecticut

State Law Title 14 Sec. 14-145:

“If vehicle is not claimed within 48 hours, the tower must complete the DMV form “Motor Vehicle Notice of Tow” (form H-114) and shall mail, by certified mail, copies of the completed form to the owner and to all lien holders of record.”

California

Section 14602.6 Vehicle Impoundment:

“The impounding agency, within two working days of impoundment, shall send a notice by certified mail, return receipt requested, to the legal owner of the vehicle, at the address obtained from the department, informing the owner that the vehicle as been impounded. Failure to notify the legal owner within two working days shall prohibit the impounding agency from charging for more than 15 days’ impoundment when the legal owner redeems the impounded vehicle.”

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We haven’t looked at every state’s statutes on towing and impounding, but the above is the result of a quick google search.

If you want to speed up the time to get your certified mail sent, and want to learn how to keep great records of your mailings for years to come, contact us today.

How To Send USPS Certified Mail Online

USPS certified mail online

Have you ever wondered if you can send certified mail online, without having to go to the post office? Well it is possible; but only a few websites exist that can make it happen.

Generally to send certified letters you would need to take your letter to the post office, fill out certified mail forms, apply a certified mail tracking barcode to your letter, and present the finished product to the postal clerk for them to calculate charges and collect payment.

But with LetterStream.com and OnlineCertifiedMail.com, you can completely eliminate the trip to the post office!

Caution: Some companies claim they can do this too, but they often require you to purchase special software, forms or labels. So before signing up for any services for certified mail online, make sure you determine what extra work or purchases might be required of you.

With LetterStream and OnlineCertifiedMail the process is extremely easy. All you need is your document in electronic form (Word, PDF, etc.) and the address you need to send it to. The entire process of creating and sending a certified letter online takes less than 2 minutes.

In addition to saving the time and hassle of going to the local post office, these two sites allow you to track the status of your certified mail online, showing each of the USPS scans of the certified mail barcode and even the signature of the person who signed for the letter. You don’t even have to enter the 20-digit tracking number; you simply click on the letter you need to track. All mailings are neatly saved and organized online.

LetterStream.com has the added bonus of an online search tool that allows you to search by recipient name or mailing name so you can quickly find the information you need. The LetterStream site is much better for mailing large quantities of certified letters as well, as you can upload entire mailing lists in CSV and Excel formats.

So the next time you bemoan the idea of going to the post office and standing in line to send certified mail, take a moment to review these two sites. You’ll be glad you did!