Document Solutions | LetterStream Blog

Last Minute Mailings? We Have Your Back!

Year-end mailings: they’re crucial, they’re time-sensitive, and they’re often the thing that sneaks up on you at the busiest time of the year. Whether it’s financial statements, donor letters, nonprofit mail, or compliance notices, those envelopes aren’t going to stuff themselves. That’s where we come in—your trusted partner for making sure the mail gets out without a hitch (and without the stress).

Here’s the deal: we’re not just another mailing service. We’ve built LetterStream to make even the most last-minute mailings smooth and stress-free. And we’ve done it by keeping things personal, flexible, and (dare we say) kind of fun.

Why LetterStream Is Your Year-End MVP

We know there are options out there to choose from but here are a few reasons we’re the choice for those last-minute mailing needs:

Custom Solutions for Your Unique Needs: No two organizations are the same, and neither are their year-end mailing needs. Whether you’re a nonprofit sending donor thank-yous, a law firm wrapping up compliance documents, or a small business getting invoices out, we’ll help tailor the perfect mailing solution for you.
Easy-to-use platform: Our online platform is built with simplicity in mind. Upload your documents, pick your options, and let us do the rest. You can even schedule your mailings. Plus, 99% of all business mail already goes out by next business day but if you need the guarantee to get it out quicker then we offer an expedited option for an additional fee to get your mail out the same day!
We Handle it all: From sending Certified Mail online to bulk mailing projects, we’ve got the tools and expertise to take on the tasks you’d rather avoid. We literally do everything after you upload your documents; printing, folding, inserting, postage and of course, mailing.

We Care About Your Mail

Here’s the thing: We’re not just a faceless company that churns out envelopes. We’re a team of real people who genuinely care about helping you succeed. We take pride in making your mailing process seamless and stress-free because we know how much you’ve got on your plate. Your success is our success, and we’re honored to play a small part in helping you wrap up your year.

And hey, we’ve been in this business long enough to know that last-minute mailings happen to the best of us. Life gets busy, priorities shift, and suddenly, it’s crunch time. No judgment here—just solutions.

Mailing Made Simple

We believe that mailing should be the easiest part of your to-do list. That’s why we’ve streamlined every step of the process. Need to send Certified Mail? We’ve got it covered. Need to send last minute postcards out? Done. Want FedEx 2Day to really get your mail out and delivered fast. Yep, we’ve got that too. Just need to get those documents out ASAP without overthinking it? Say no more. This is what we do!

And if you ever have questions (or just need a little reassurance), we have our trusty 24/7 Chatbot that can help you answer any question you may have, day or night.

Let’s End the Year Strong

As the year winds down, remember that LetterStream is here for you now and whenever you may need us. Whether you’re sending 10 letters or 10,000, you can trust us to handle your mailing needs with care, speed, and accuracy.

So, take a deep breath, check “year-end mailings” off your list, and let us handle the rest. You’ve got bigger things to focus on—like celebrating all the wins this year brought your way.

Here’s to a stress-free mailing experience and an incredible year ahead. Thanks for letting us be part of your journey. Let’s make this year’s finish line a smooth one—together!

LetterStream offers bulk printing and mailing services allowing companies to send physical mail online. Whether it’s online Certified Mail and First-Class Mail or FedEx 2Day and postcards we give both small businesses and large corporations that time and freedom back to work on tasks that better serve the company. If you’re interested in creating a free account you can do so, here.

How to Schedule Mailings With LetterStream

It’s no secret the holiday season is a whirlwind of to-dos, but if you’re a company that sends business-critical mail then here’s one thing you can check off your list early: scheduling your mailings! Whether it’s end-of-year notices, important business documents, or that must-go-out HOA mailing, LetterStream’s scheduling tool lets you set it and forget it. You focus on decking the halls; we’ll focus on getting your mail out on time. After all, that’s what a printing and mailing company should be all about, right?

Why Schedule Your Mailings?

Imagine this: you’ve planned a winter getaway. While you’re sipping hot cocoa by a crackling fire—or enjoying a tasty drink on a tropical beach—an email from LetterStream arrives to confirm that your mailing has just been sent. That means, no stress, no interruptions, and no wondering whether everything went out on time. Wohoo!

Scheduling your mailings doesn’t just bring peace of mind; it’s a productivity game-changer. It allows you to plan ahead, avoid the last-minute holiday rush, and keep your business communications running like clockwork, no matter how hectic life gets. Keep in mind, scheduling a job isn’t just convenient during the holiday season. In fact, it’s awesome all year long for sending out physical mail.

How Does It Work?

Setting up a scheduled mailing with LetterStream is as simple as ordering your favorite holiday latte…peppermint mocha latte, anyone?

Here’s how easy it is:

Once the job is approved and paid for go to My Jobs in the header and choose View My Job List

Next, choose your job and on the right hand side click on EDIT.

A drop-down menu will appear. Choose Change Schedule Date and the date you want your job to be mailed on. Click Submit Change when done.

The scheduled post will then turn to orange and the Job Status will say “Scheduled.”

That’s it! We’ll handle the rest…and yes, it’s that easy!

A Little Holiday Pro Tip

While we’re at here’s a little pro tip for you. The scheduling tool is perfect for ensuring mailings go out on your timeline, but what if you need something to go out faster? That’s where Expedite come in. Whether it’s a last-minute business notice or an urgent document, we can ensure it will go out the same day. However, keep in mind that 99% of all mail goes out by the next business day as it is. So, either way your mailings go out fast! Just one may be a little bit faster than normal.

How to choose Expedite a job:

When you’re done creating your job and you hit Continue to Payment, the next screen will be My Account – Billing Information. There will be a drop-down menu that says “normal processing (included).” Click on the down arrow and you will see the option for “expedited processing (additional fee)” and that will be added to your job.

Easy enough.

Take Control of Your Mailing Schedule

This holiday season, don’t let the stress of getting mail out on time steal your holiday joy. With a quick plan, you can schedule your mailings, avoid the chaos, and focus on what really matters—celebrating the season stress-free with LetterStream!

How To Easily Send Recall Notices Online

Sending recall notices is easier than you think. So easy, in fact, that you can send your recall letters right from your home or office. Imagine this: It’s a typical Tuesday morning, and just as you’re gearing up for the day with a coffee in hand, your team bursts in (or calls you) with news of a product recall. Maybe it’s a small part, or maybe it’s something more significant, but one thing’s clear: you need to reach out to your customers—fast.

Sending recall notices can feel like a juggling act. It’s about more than just getting the message out; it’s about getting it right, keeping your customers safe, and ensuring your company remains in good standing. But here’s the kicker: done right, recall notices can actually boost customer trust and loyalty. They don’t have to be a headache if you have the right strategy in place.

The Purpose of a Recall Notice

Recalls serve as a proactive measure, one that prioritizes customer safety. And yes, they’re often legally required, but more than that, recall notices show your customers that you have their well-being in mind, especially when it matters most.

A good recall notice is straightforward, including only the essentials: what’s being recalled, why it matters, and what the customer should do next. Think of it as the golden rule for recall notices—keep it simple and actionable.

Why Sending Snail Mail Is Essential in Recall Notices

Now, you might wonder, “Can’t we just email it and call it a day?” Unfortunately, for many recalls, email alone doesn’t cut it. For many industries like automotive, consumer goods, and pharmaceuticals, sending physical mail is often required. And beyond compliance, physical notices are simply more tangible. They feel real—and they make a real impact.

But here’s where things can get tricky. Between managing addresses, printing, mailing, and ensuring delivery, sending thousands of recall notices can feel like juggling on a tightrope. That’s why many companies look for reliable mailing partners who specialize in high-stakes, time-sensitive mail.

The Power of Partnering with a Mailing Service

Think about what it would be like having a partner who can handle the entire recall process for you—from printing to mailing and tracking. That’s the dream, right? When you outsource recall notices, you’re not just checking off a box; you’re making sure every message reaches the right person at the right time.

Now, think about what it would be like having a partner who can handle the entire recall process for you—from printing and mailing to tracking. Working with a mailing service for your recall notices is bascially like having a backstage crew handling all the details and that’s the dream, right? Your focus stays on supporting your customers, while your partner handles the logistics, ensuring each notice gets sent out where it needs to go—quickly and accurately.

Here’s what a strong mailing partner brings to your recall game:

Speed: Timing is everything in a recall. Delays simply aren’t an option. With an experienced partner, you can get notices out in days, not weeks.
Accuracy: Sending a recall notice to the wrong address? Not a great look. A good mailing service will have systems in place to double-check accuracy and reach the right audience.
Compliance: From secure data handling to meeting industry standards, an experienced provider ensures that you’re fully compliant every step of the way.The result? A smoother process for you and peace of mind for your customers.

Common Pitfalls to Avoid With Recall Notices

Let’s face it: sending recall notices can have its share of challenges. Here are a few pitfalls we’ve seen companies encounter—and how partnering with an expert mailing service can help avoid them:

Outdated Customer Information: Ever tried to reach a customer who moved years ago? It’s frustrating—and it undermines the impact of your notice. A dedicated mailing partner can help by verifying addresses and reducing the chances of returned mail. We refer to this service as Address Cleanup here at LetterStream.
Missing Follow-Ups: Sending one recall notice is rarely enough. Some customers need a second reminder. Setting up a follow-up plan and scheduling out your mailing makes a huge difference.
Complicated Next Steps: Recall notices should be easy to understand and act on. A skilled mailing partner ensures your notices are formatted clearly, making it simple for customers to know exactly what to do. LetterStream offers something called a PDF Preflight tool in customer accounts, which allows them to make sure addresses and content are structured correctly for First-Class Mail and Certified Mail.

Recall Notices Made Easy with LetterStream

Handling a recall is already challenging—sending out notices shouldn’t make it harder. That’s why we’re here to help make the process smooth and straightforward by easily sending mail online. By offering print and mail online, we’re ensuring your recall notices go out quickly and reach the right people without any fuss. From printing, folding, and inserting to mailing, we handle every step, leaving you free to focus on what matters most: your customers. With us taking care of the logistics, sending recall notices becomes one less thing to worry about—quick, accurate, and easy.

Here’s the fun part. You can choose to send your recall letters via First-Class mail or some of you may be asking, “can you send certified mail online?” and the answer is yes! If you want send your recall notices as Certified Mail, we not only let you do that but we also let you track them right from inside of your account. It really is that easy with online printing and mailing companies…well at least at ours.

Trust and Transparency in Every Envelope

A recall notice is more than just a piece of mail. It’s a lifeline that keeps customers safe, builds trust, and strengthens your brand reputation. By sending timely, accurate recall notices, you show customers that you’re proactive about their well-being. And yes, it’s legally required in many cases—but even without the mandate, it’s simply the right thing to do.

LetterStream is an online printing and mailing service company, offering bulk printing and mailing business mailing solutions for businesses of all sizes, from those with small business mailing needs to Fortune 500 companies that want to send mail online. Click here to create a free account.

How To Avoid Mailing Horrors With Address Cleanup

Nothing’s scarier than sending out an important batch of mail only to have half of it returned due to missing or outdated addresses! With that being said, Halloween seems like the perfect time to talk about the “phantom of the missing address”—a haunting error that disrupts businesses during peak mailing seasons. Sounds scary, doesn’t it? However, it doesn’t have to. With our dedicated address cleanup services, LetterStream helps keep these spooky mistakes out of your mailings. Our commitment to attention to detail, precision, and accuracy ensures that your communications reach their intended recipients without a hitch.

Speaking of attention to detail, it’s something we live by at LetterStream, both in our work and our workplace culture. This Halloween, we’re hosting our 2nd Annual Pumpkin Carving contest, where our team’s creativity and focus are on full display as they compete for fun prizes. Just as each pumpkin is carefully carved and designed, each mailing project we handle is managed with meticulous care to ensure it reaches its intended destination smoothly. Ok, but more on this later. Let’s get back to missing addresses, shall we?

The Phantom of the Missing Address: How It Haunts Your Business

The phantom of the missing address lurks in outdated mailing lists, incorrect addresses, and overlooked details. When mailing lists aren’t current, your communications risk being returned like haunted echoes, resulting in wasted postage, delayed timelines, and costly reprints. The nightmare of managing undelivered or misdelivered mail due to wrong addresses in your address list can drain valuable time and resources from your business—especially as year-end deadlines loom. This is why mailing address validation is important.

Avoid the Nightmare of Returned Mail with LetterStream’s Address Cleanup Solutions

LetterStream finds data accuracy extremely important, which is why our Address Cleanup services cover every essential step to keep your mailing lists fresh, accurate, and compliant with USPS standards. By standardizing and validating each address through address verification and cleanup services, we eliminate the risk of costly returns and ensure that your communications arrive as intended.

Here’s how our Address Cleanup services work:

Address Standardization: Every address is formatted to United States Postal Service standards, including standard abbreviations, uppercase text, and compressed data for postal automation compliance.
Spelling and Formatting Corrections: Our system corrects common spelling errors in street and city names and applies standard formatting, reducing the chance of undelivered mail due to minor errors.
Zip+4 Code Addition: We automatically add the Zip+4 extension to each address, enhancing delivery accuracy and reducing processing times.
Duplicate Record Removal: We identify and remove duplicate entries to prevent unnecessary mailings and reduce postage costs.
Delivery Point Validation (DPV): DPV verifies that the house or street number exists within the known range for each street, further ensuring accurate delivery and avoiding undeliverable mail.

With these Address Cleanup features, we make sure your mailing lists are accurate and compliant, so your mailings are delivered on time, every time.

Enhancing Accuracy with National Change of Address (NCOA) Services

For even greater accuracy, LetterStream’s National Change of Address (NCOA) services (another address verification tool) goes beyond standard address cleanup. By referencing the USPS change-of-address system, we can identify recipients who have moved within the past 18 months and provide their most current address. This process improves deliverability and reduces the risk of returned mail due to recent moves.

Here’s what our NCOA services include:

Address Cleanup Services: Everything in the list above for Address Cleanup Services
Move Verification: Using the USPS address change data service, we check if anyone on your mailing list has relocated, so you don’t lose touch with customers or clients due to outdated addresses.
Address Updates: Once we identify recipients who have moved, we update their mailing information to reflect their current address, ensuring every piece of mail reaches its intended recipient.
Enhanced Deliverability: Our NCOA service increases the reach of your communications by keeping your lists accurate and current, helping you avoid the cost and hassle of returned mail.

With NCOA, LetterStream goes the extra mile to keep your mailing lists updated and deliverability high, protecting your business from the disruptions that come with outdated addresses.

Carving Out Community and Quality: Our Pumpkin Contest and Commitment to Excellence

LetterStream's employees who help with address cleanup, celebrate with a Halloween party

Ok, now that the important information has been gone over, let’s talk a little bit more about our office fun. Our pumpkin carving contest is a highlight of Halloween at LetterStream. Employees unleash their creativity, crafting intricate designs while enjoying some well-deserved Halloween treats, food and friendly competition. This celebration of teamwork, creativity, and precision is woven into our work culture in ways that directly benefit our clients.

How you might ask? Good question.

Just as each pumpkin is carved with unique care and creativity, our dedication to meticulousness is apparent in the work we send out. Our employees pay close attention to details, verifying addresses, ensuring letters reach the correct recipients, and double-checking data to prevent errors. From address cleanup to NCOA processing, each step is performed with precision, so every piece of mail reaches its intended recipient without a hitch.

Our team’s commitment to accuracy helps protect your business from the costly mistakes of undelivered or misdelivered mail, letting you rest easy—even during the spookiest season.

Don’t Let Missing Addresses Haunt Your Mailings

To bring it full circle, this Halloween, let’s make sure the phantom of the missing address doesn’t haunt your business. When partnering with LetterStream, you’re gaining a team dedicated to precision and reliability. With our Address Cleanup and NCOA mailing services, you’ll save time, money, and peace of mind. Plus, you’ll know you’re working with a company that values creativity and community—both within our walls and in our partnerships with clients.

Contact us today to learn how we can help you stay one step ahead of those haunting mailing errors and keep your business running smoothly through the spooky season and beyond. And from all of us at LetterStream, Happy Halloween!

LetterStream is an online printing and mailing company, offering bulk printing and mailing business mailing solutions for businesses of all sizes, from those with small business mailing needs to Fortune 500 companies that want to send mail online. Click here to create a free account.

Choosing the Right Print and Mail Service

Why You Need a Print and Mail Service

In today’s digital world, many businesses have shifted to online communication. However, there are still situations where physical mail is necessary, like sending important documents, contracts or invoices or violation notices.

This is where a reliable print and mail service comes in.

Using a print and mail service can save you time, money, and resources. Instead of manually printing, folding, stuffing, and mailing documents, you can simply upload them to an online platform and have them printed and mailed on your behalf.

Also, a really good print and mail service ensures that your documents are handled with care and provides reporting and tracking features, giving you insights into your mailing activities,

Factors to Consider When Choosing a Print and Mail Service

Choosing the right print and mail service for your business requires careful consideration. Here are some factors to keep in mind:

Types of Mailing Services Offered

The first thing to consider is the types of mailing services offered by the company. Do they offer Certified Mail or is it only First-Class Mail? Do they give you the option to choose different paper types and colors? Make sure the service you choose can handle all of your mailing needs.

Additionally, if you’re a B2B business, you may want to consider a print and mail service that offers bulk mail services. This can save you time and money when sending out large quantities of mail and who wouldn’t want that?

Online Platform Ease of Use

by Austin Distel

The whole point of using a print and mail service is to save time and effort. Which is why it’s so important to choose a service that has an easy-to-use online platform. This includes features such as an intuitive user interface, easy document uploading, and the ability to track your mailings.

An online platform that offers a seamless experience from start to finish can greatly reduce the potential for errors and increase efficiency. Look for a service that provides a dashboard where you can manage your account details, view past transactions, and even track your mailings if you opted in for that.

Turnaround Time

As you know when it comes to mailing important documents, time is of the essence. Make sure the print and mail service you choose has a quick turnaround time. Ideally, they should be able to print and mail your documents within 24-48 hours.

Furthermore, if your business requires expedited services for last-minute mailings, check if the provider offers rush options. Knowing that you can rely on a quick option in urgent situations can be a huge plus when choosing the right service.

Cost

Of course, cost is a major factor when choosing a print and mail service. Compare prices between different services and like we mentioned above, consider the types of services offered and turnaround times. Something to ponder is that paying a little extra for a more reliable service may be worth it in the long run.

Oh and one more little note to keep in mind. While evaluating costs, don’t forget to account for hidden fees such as setup charges, minimum order requirements, or cancellation fees. A transparent pricing structure without unexpected costs can help you budget more accurately for your mailing needs.

Security and Privacy

by Mediamodifier (https://unsplash.com/@mediamodifier)

When sending sensitive documents, security and privacy are of utmost importance. Be sure the print and mail service you choose has secure servers and protocols in place to protect your information.

It’s also important to inquire about the company’s data handling policies and whether they comply with regulations like GDPR or HIPAA, depending on your industry. The assurance that your confidential documents are handled with the highest level of security can give you peace of mind with each mailing.

Customer Service and Support

In case of any issues or questions come up, it’s important to have support from your print and mail service. Look for services that offer help whether it’s through phone, email, or a chatbot.

Quality customer service should be knowledgeable and responsive, capable of resolving any concerns swiftly. Make sure to read reviews or testimonials to gauge the service’s reputation for customer support before making your decision.

LetterStream for Printing and Mailing

Ok, so here’s the part where we tell you more about us! As experts in the industry, we’re a popular choice for businesses looking for a user-friendly online platform and quick turnaround times and we’re not just saying that.

Everything we’ve mentioned above with what to look for, we offer! Whether you’re an HOA manager looking to mail out your annual meeting notices, invoices or statements, a lawyer looking to send bulk Certified Mailings, a company needing to send out mass communication about a product recall or someone just wanting to send a single letter to grandma, we’ve got you. And, our online platform is a breeze to use. You can easily upload a job in 2 minutes or less, choose different paper and envelope types and it allows for real-time tracking of your mailings with no signup or monthly fees and no order minimums. You literally just pay for what you want to send.

Oh, and you shouldn’t have any issues when using us but if you do run into any or have questions, we have a very knowledgeable chatbot that is available 24/7 to help you out and of course our awesome customer support team is on hand as well. Not much usually comes up for our customers because we offer the option to pause, stop or shred a job from inside your online portal, but we are here if you need us.

Some more of our benefits include:

Amazing speed! 99% of jobs are mailed by next business day, with many mailed the same day we receive it
See instant, real-time proof of your mailings
Easily add reply envelopes or additional inserts to a mailing
Create your mailing anytime, day or night
Find any mail piece you ever sent by name or address
Certified Mail and FedEx 2Day tracking stored indefinitely in your account
Receive an email notification when your job is mailed

We offer a variety of products including First-Class Mail, Certified Mail, FedEx 2Day, Registered Mail, HOA Annual Meeting Notice packets, postcards and more.

Tips for Using a Print and Mail Service

If you’ve decided to use us, great! Either way, once you’ve decided to outsource your print and mail services, there are some tips to keep in mind for making the most out of their services:

Organize Your Documents

Before uploading your documents, make sure they are properly organized. This will save you time and prevent any mistakes during the printing and mailing process.

Proper organization also includes ensuring your documents are formatted correctly and meet any specifications required by the service. Double-check that all files are in the correct format and resolution to avoid any printing issues.

If you create a free LetterStream account then you have access to our free PDF tool, which helps you double-check address placements and errors before uploading your documents.

Double Check Addresses

by Jonathan Kemper

When sending important documents, it’s crucial to double-check the recipient’s address as any errors in the address could result in the mail being returned to you.

Taking the time to verify addresses can prevent delays and additional costs associated with returned or misdelivered mail. Many print and mail services offer address validation tools, so take advantage of these features to ensure accuracy. To answer your question, of course, LetterStream offers this service. We call it the Address List Cleanup (CASS) tool, which you can learn more about here.

Optimize Printing and Mailing Frequency

To save time and costs, consider optimizing your printing and mailing frequency. Instead of sending one document at a time, batch them together and send them in one mailing. Scheduling regular mailings, such as monthly invoices or quarterly newsletters, can help streamline your operations.

Final Thoughts

Choosing the right print and mail service is an important decision for any business. Consider the factors mentioned above and choose a service that best meets your needs and budget. With the right print and mail service, you can save time, money, and resources, and ensure that your important documents are delivered securely and on time.

To learn more about how LetterStream can help you with your print and mail needs, sign up for a free account, with no hidden or monthly fees, here.

USPS Proposed Postage Increase for July, 2023

proposed_usps_postage_rate_increase_july_2023 3

On April 10th the United States Postal Service (USPS) filed their proposed mid-year price changes with the Postal Regulatory Commission (PRC). These proposed rates will be the second increase of the year and are set to take place at midnight on July 9, 2023.

Most notably, the price of a first-class stamp will raise by 3 cents, but there don’t appear to be as many changes as there have been in past price increases.

Here is a quick look at some of the prices that will be changing which will have an impact on LetterStream customers:

First Class Mail going up from $0.63 to $0.66
International Rates going up from $1.45 to $1.50
First-class postcards going up from $0.63 to $0.66

Sorry, this year we didn’t find any fees that went down for the products that we offer.

Click here to review the USPS 2023 postage rate press release.

Click here to download the complete list of 2023 USPS postage rate changes. Keep in mind, the Notice 123 for 2023 is still in review by the RPC and subject to change, but the USPS generally gets the rates they ask for.

LetterStream will be implementing these changes on the weekend of July 9th, so be sure to plan ahead and get your jobs paid for in our system before then to lock in the lower prices!

Las Vegas Debt Connection Symposium and Expo 2019

LetterStream

LetterStream takes on Vegas!

Come say Hi, and meet some of our LetterStream team. There are many ways that you can meet us, but in this case, all you have to do is stop by our booth. Were talking about the Las Vegas Debt Connection Symposium and Expo being hosted at the Red Rock Hotel, September 10^th-12^th, 2019. Our booth at this Expo will be stocked with our fantastic and passionate staff.

This Expo will be “focusing on networking and connection with clients, service providers, product suppliers, agencies, and attorneys- at a whole new level… This symposium and Expo’s concept is to have an opportunity to meet peers and other industry professionals, as well as finding new products and services that might make your job easier, better, more efficient, more productive, etc.” (DCSE)

LetterStream is going to have staff on hand to explain why outsourcing print and mail projects makes the most sense, as well as showing how mail managers can get their important mailings out the door in as little as two minutes. We’re sure there will be many questions about how Certified Mail can be sent and tracked online without ever going to the post office, and will be more than happy to answer every last one of them.

Please stop in and see us about your first-class mailing, statement mailing, payment coupon booklet printing, FedEx letters, annual meeting notice, postcards, certified mail, and any other mailing projects that you might need for a better solution.

Be sure to stop by booth #202, and say hello. We will be awaiting your arrival. See you soon!

Welcome Ashlee, our New Customer Service Manager

Ashlee

Hold on, hold on, before you panic at this headline, Mike hasn’t left the LetterStream team. He is now our Director of Customer Experience. We figured that Mike could get a promotion if he could find someone just as awesome in customer service as he is. That said, we didn’t think Mike would ever get a promotion. Enter Ashlee. We aren’t sure how Mike did it, but he actually found someone who can bring help and joy to customers as well as he can. Ashlee has been with us a few months now, so some of you have already experienced her good nature, knowledge of our systems and overwhelming desire to help people out.

Ashlee has some 5-star training from Marriott hotels and resorts and has supported many different clients in an earlier payroll processing career. These experiences are quite helpful to her on the job, but nothing can compare to the enthusiasm that she has to be a part of our team and her tremendous desire to support all of our customers.

Next time you call in, be sure and say “Hello and Welcome” to Ashlee.

Faster Mail through FedEx

How Easy!

You already know that we are fast at printing and folding your documents and getting them in the mail, but some of you wish the United States Postal Service (USPS) could deliver mail as fast as we can prepare it. Well, for those of you who never can get things as fast as you’d like or need, we just may have the answer.

You can now upload a PDF file of your letter or document within your LetterStream account and choose the FedEx Overnight Letter job type. We’ll print your document, (not fold it), and put it in a FedEx overnight letter envelope. And depending how early in the day you create and pay for your mailing, we might just be able to get your letter delivered the next business day. Need your document mailed to many different addresses? Simply upload your mailing list (click here to learn how) and our sophisticated, yet simple, address mapping tool will help you pick the right fields for your mailing addresses.

How Fast!

Image this, you are in New York trying to get a proposal (or some other document with a deadline) delivered to Boston tomorrow. Unfortunately it is already 5 pm in New York and its too late to get it in the mail. But, if you load your document to the LetterStream website (where some months it will still be 2pm), we can print and mail your important documents and have them delivered to your recipient in Boston via FedEx by 3pm the next (business) day. Between you and me, I call that extremely fast!

Currently we have an introductory flat rate price for anywhere in the US. That makes for easy math and a simplified decision making process so you can focus on getting your job loaded instead of pondering all the different mailing and pricing options.

If you like fast, FedEx and LetterStream may be just what you are looking for to get your next mailing delivered quickly.

USPS Certified Mail Signature Delay

Certified Mail Return Receipt Delays ERR

We are noticing delays in the speed at which the USPS returns electronic signatures for Certified Mail that are requested on their website, www.USPS.com. In a recent test (shown above), it was 48 hours before a signature was provided via email by the Postal Service.

As a quick refresher, if you need to get the signature for a piece of Certified Mail that you sent through the USPS, you typically need to follow these steps: Find your USPS cash register receipt with the tracking number, go to the United States Postal Service website (www.USPS.com), enter the tracking number from your receipt, click the link called “Return Receipt Electronic”, and enter your email address. Keep in mind, just because you see the link called “Return Receipt Electronic”, doesn’t mean your letter was delivered. If you click the link before a signature is available you’ll receive a response from the USPS (in maybe 2 days), but it will just tell you that a signature is not available yet. …That’s a bummer.

When you are dealing with the urgency and legal concerns that necessitate the use of Certified Mail with Return Receipt, you don’t always have time to wait around a few days for a signature the be emailed back to you. If your attorney calls and says they need the signature, you want to get it right then.

Faster with LetterStream…

Here’s quite possibly a better way, let LetterStream handle your Certified Mail. If you send your certified letters through our service you can retrieve a signature in a fraction of a second, maybe a half second on a slow day. That’s assuming that the USPS has delivered the letter and collected a signature, of course. You don’t have to find your receipt and you don’t have to enter a 20-digit tracking number, you simply click on the button that says “view”, which activates after we receive the signature from the USPS.

Ah, you might say, “but LetterStream has to wait on the USPS too”. Well, that is partly true, but our automated servers are always communicating with USPS servers and as soon as we find signatures to the letters we print and mail for our clients, we save them to your account on our website. It’s kinda like having someone in your office (that you don’t pay) go out and check everyday for every certified letter that you still need a signature for and then save them on your network in the same folder as the letter that you sent. In this way, if we do have a signature for your letter, you can get to it immediately.

Getting your Certified Mail signatures at LetterStream…

After you load your Certified Mail letter to our website, we print it, fold it, insert it into our proprietary USPS approved Certified Mail envelope and put it in the mail for you, without you ever needing to leave your home or office.

You can search for the status of your letters very quickly on our website by clicking on the job name (whatever name you want to assign to your mailing to help you identify it later) and the recipient name, or you can simply search by any part of the recipient’s name or address. Unlike sending Certified Mail at the local Post Office, you don’t have to keep a receipt with the tracking number because all of this information is saved neatly into your LetterStream account.

So, if you are ever in a hurry, or simply hate to wait, use LetterStream to get instant access to the status of your Certified Mail signatures and tracking information.

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