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In a Digital World Physical Mail Still Gets Attention

In a world of digital overload, physical mail still grabs attention—and here’s the psychology behind why it works for businesses.

A property manager once told me that half their residents ignored email reminders about dues—but when the same reminder arrived in a letter, payments rolled in almost immediately. It wasn’t the message that changed—it was the medium.

That story stuck with me because it highlights something we all know instinctively: physical mail feels different. In an age of nonstop notifications, a letter in the mailbox carries a weight that an email in the inbox simply can’t match.

Let’s look at the psychology behind why physical mail still captures attention—and how businesses can use it strategically with a modern print and mail service.

Tangibility Creates Trust

When people can hold something in their hands, they value it more. A physical letter signals effort, cost, and intention. It’s harder to dismiss than another subject line in an overcrowded inbox.

Studies have shown that tactile communication creates stronger memory and trust. In business, this can be the difference between a client responding quickly or ignoring you altogether.

Scarcity Makes It Stand Out

“We’re drowning in digital clutter. The average professional receives around 120 emails per workday, and email tasks eat up as much as 28% of one’s work time, according to Harvard Business Review.

Meanwhile, physical mail has become rare in many people’s daily routines. Because it’s unusual, when something does arrive in the mailbox, it has more psychological weight — less competition for attention, more novelty.

Basically, getting a letter today is like getting a handwritten note at a crowded conference—it cuts through the noise.

Effort Signals Importance

People intuitively know it takes more effort to send a letter than to fire off an email. Even if you use automation behind the scenes, the recipient perceives a letter as deliberate and meaningful.

That perceived effort communicates importance. HOA managers, law firms, healthcare administrators, and other professionals can leverage this psychology to show that their message matters.

When someone receives a Certified letter, they don’t think ‘spam.’ They think, ‘I’d better pay attention.

The Hybrid Advantage with Modern Tools

The beauty today is that businesses don’t have to choose between old-school impact and modern convenience. With a print and mail service like LetterStream, you can create the psychological power of physical mail without stuffing a single envelope.

Upload your documents online, choose the right mailing method (First-Class, Certified Mail, FedEx 2Day), and let automation handle the rest. It’s the best of both worlds: the trust-building weight of physical mail with the ease of digital workflows.

Don’t Underestimate the Mailbox

Physical mail works because it feels different, important, and real. While emails blur together, a letter still has the power to stand out, build trust, and spark action.

If you want your communications to be noticed—not ignored—tap into the psychology of the mailbox. To learn more about LetterStream, click here.

LetterStream offers bulk printing and mailing services allowing companies to send physical mail online. Whether it’s online Certified Mail, First-Class Mail, FedEx 2Day, or postcards, we give both small businesses and large corporations that time and freedom back to work on tasks that better serve the company. If you’re interested in creating a free account, you can do so, here.

Patient Termination Notices in New York: Why Certified Mail Matters

In New York state, patient termination notices require more than courtesy—they require compliance. Here’s how Certified Mail online helps providers handle them securely and professionally.

Patient termination notices are a sensitive but necessary part of healthcare practice management. In New York, providers are expected to follow specific steps to avoid claims of patient abandonment and to ensure patients have a fair opportunity to transition their care.

At the heart of this process is Certified Mail—the most reliable way to prove a patient received their notice. With Certified Mail online, providers can simplify this requirement and handle it with professionalism.

Key Elements of a Termination Notice

To remain compliant and protect both patient and provider, a termination notice should include several key elements. As the American Medical Association notes, “physicians have an ethical obligation to notify the patient, provide reasonable notice, and offer resources for continued care” (AMA Code of Medical Ethics).

Reason for Termination: While not always mandatory, stating a reason adds clarity—especially when patient conduct is the issue. MedPro guidance explains that “providing the reason for termination in clear, objective terms can reduce misunderstandings and mitigate potential allegations of abandonment” (MedPro Guideline PDF).
Effective Date: Adequate time is essential. Many risk management resources recommend a 15–30 day window. According to MagMutual, “notice should be long enough to allow the patient a reasonable opportunity to obtain other medical care” (MagMutual Article).
Transfer of Records: Patients must be told how to authorize and request their records. The AMA highlights that physicians should “facilitate the transfer of records to another physician or entity upon request” (AMA Ethics Guidance).
Referrals: It is good practice to suggest referral options. Clinician.com notes, “Providing patients with referral resources, whether to local hospitals or other practitioners, demonstrates continuity of care and reduces liability” (Clinician.com Article).
Emergency Care: Providers should confirm that emergency treatment will still be available until the effective date. As MedPro stresses, “patients must not be left without access to urgent or emergent care during the transition period” (MedPro Guideline).

Procedural Steps for Providers

Send the Notice by Certified Mail – Certified Mail with return receipt requested is the standard for documenting delivery.
Keep Records – Retain a copy of the letter, mailing proof, and delivery receipt.
Inform Covering Colleagues – If others may see the patient, make them aware of the termination.
Provide Care Until the Effective Date – Continue to meet obligations through the notice period.

Why Certified Mail Matters

Certified Mail protects providers by offering proof of mailing and proof of delivery. If a patient later claims they weren’t informed, you have the documentation to demonstrate compliance.

The challenge? Traditional Certified Mail requires Post Office trips, stacks of green cards, and manual filing. That’s where LetterStream makes the difference.

How LetterStream Simplifies the Process

At LetterStream, we know Certified Mail is critical for compliance—but it doesn’t have to be complicated. That’s why we’ve built tools that make the process faster, easier, and more reliable:

Upload in Minutes: Upload your termination notice into the platform. We handle the printing, addressing, and mailing.
Skip the Post Office: No waiting in line, no juggling slips or forms—everything is managed online.
Track With Confidence: Account dashboard shows you exactly when notices are mailed, where they are in the USPS process, and when they’re delivered. There is also a copy of the digital signature in your account if you opted in for an Electronic Return Receipt.
Proof at Your Fingertips: Delivery confirmations are stored digitally, so you’ll never lose another green card.
Scale Without Stress: Whether you’re sending one notice or one hundred, the process is just as simple.

Easily Send Patient Termination Notices Online

Patient termination notices in New York are about more than communication—they’re about compliance, professionalism, and protecting patients during a transition. Certified Mail ensures notices are delivered, and Certified Mail online ensures the process is simple.

To learn more about LetterStream, click here.

The Easiest, Fastest Way to Send Real Mail.

How to Choose Between First-Class, Certified Mail and FedEx 2Day

Not sure whether to use Certified Mail, First-Class Mail, or FedEx 2Day? Here’s a clear breakdown to help businesses choose the right mailing option every time.

Over the years at LetterStream, I’ve seen businesses struggle not because they couldn’t figure out how to send a letter, but because they weren’t sure what type of mail to send it as. One client once sent a stack of critical compliance notices through regular First-Class Mail—only to discover later they had no proof of delivery. The fallout was expensive, stressful, and totally avoidable.

Mailing isn’t just about postage—it’s about choosing the right method for the job. Sometimes First-Class is all you need, sometimes Certified Mail online provides the accountability you can’t live without, and sometimes FedEx 2Day is the only option fast enough.

Let’s break down when to use each.

First-Class Mail: Fast & Affordable

If you’re looking for the everyday workhorse of mail, this is it. First-Class Mail is ideal for invoices, statements, friendly reminders, and general communications. It’s decently fast and cost-effective, making it the default for most businesses.

But here’s the catch: First-Class Mail doesn’t include tracking or proof of delivery. Once it’s sent, you’re trusting the system.

When to use it: Everyday communications that don’t require legal proof.

Think of First-Class like the city bus—reliable and affordable for most trips, but you wouldn’t rely on it to hand-deliver something priceless.

Certified Mail: Proof & Accountability

Now we’re stepping into more serious territory. Certified Mail provides proof of mailing, proof of delivery, and full tracking. That’s a big deal if your documents are legally or financially critical.

This is where Certified Mail online shines. Instead of waiting in line at the Post Office, you upload your documents, choose Certified Mail, and track everything digitally. The downfall is that it can sometimes take a long time to get delivered.

When to use it: HOA compliance letters, legal notices for court, healthcare reminders, government filings—anything where accountability matters.

Why it matters: Certified Mail protects both sender and recipient. If someone claims they never got your letter, you’ve got the receipts (literally).

Certified is like having a signature-required courier—only without the hassle of hiring one.

FedEx 2Day: Speed & Priority

Sometimes speed is non-negotiable. Contracts that need signing ASAP, financial documents that can’t sit, or legal filings with strict deadlines—these are FedEx 2Day moments.

With guaranteed two-business-day delivery and reliable tracking, FedEx 2Day ensures your mail gets priority handling. Yes, it costs more than First-Class Mail or Certified letters, but for time-sensitive documents, the peace of mind is worth it.

👉 When to use it: Urgent, high-stakes documents where time is critical.

FedEx 2Day is like booking a non-stop flight. It costs more than the bus or the car, but you’ll get there fast and reliably.

Comparison Table

Feature	First-Class Mail	Certified Mail	FedEx 2Day
Speed	Normal	Can be slow	Guaranteed 2 days
Cost	Low	Medium	Higher
Tracking	None	Yes	Yes
Proof	None	Proof of mailing + delivery	Proof of delivery
Best Use	Everyday communication	Compliance, legal, financial documents	Urgent, time-sensitive documents

Match the Mail to the Mission

The “right” mail option depends on what’s at stake. If it’s everyday communication, First-Class Mail works. If accountability matters, Certified Mail is the clear choice. If speed and reliability are critical, FedEx 2Day is worth the premium.

The good news is you don’t have to guess. LetterStream lets you choose the right option for each job—and manage it all online. To learn more, click here.

The Easiest, Fastest Way to Send Real Mail.
LetterStream makes printing and mailing a breeze.

Top 5 Mailing Mistakes & How to Avoid Them

Avoid the 5 biggest fall mailing mistakes that cost HOAs, law firms, and businesses thousands of dollars and discover how to send mail online without the stress.

When the air turns crisp and pumpkin spice takes over everything, there’s another kind of “fall” to watch out for—the fall season crash in business-critical mailing.

Deadlines stack up, offices get busier, and even the most experienced teams stumble into avoidable mistakes.

I still remember one October when a client’s HOA nearly missed a compliance deadline because of a tiny oversight—something as simple as forgetting Certified Mail. It was a reminder that no matter how seasoned you are, mailing pitfalls can hit hard when the year-end rush begins.

The good news? You don’t have to crash and burn this fall. Let’s look at the five biggest mailing mistakes I see companies make every year—and how you can avoid them by learning how to send mail online with confidence.

Pitfall #1: Forgetting Time-Sensitive Deadlines

Fall is deadline season. HOA budget notices, legal filings, healthcare compliance letters, and year-end construction invoices—all seem to land at once. The biggest mistake? Thinking you’ll “get to it later.”

A missed deadline can lead to legal consequences, compliance fines, or frustrated customers. Early in a customer’s career, they underestimated how quickly “plenty of time” became “yesterday was the deadline.” That mistake cost them thousands in late penalties.

How to avoid it: Automate your mailing process. With a print and mail service like LetterStream, you can schedule, track, and confirm delivery without last-minute panic.

Pitfall #2: Choosing the Wrong Mail Type

Sending First-Class Mail when you needed Certified Mail is like showing up to a black-tie gala in sneakers. Wrong place, wrong outfit.

Certified Mail online provides tracking, proof of delivery, and peace of mind—things that regular First-Class Mail can’t offer. If your communication is legally or financially important, Certified isn’t just an option—it’s the standard.

How to avoid it: Match the mail type to the message. When in doubt, lean on Certified Mail online. It’s built for compliance and visibility.

Pitfall #3: Inconsistent Address Data

A single typo can derail an entire project. Imagine printing 500 letters addressed to “123 Elm Strret.” That’s not just embarrassing—it’s costly.

One fall season, a customer used our Address List Cleanup Service, and it flagged hundreds of bad addresses in a spreadsheet upload. Without verification, those letters would have bounced, delaying notices for weeks.

How to avoid it: Use address verification tools before sending. A good business mail automation platform will catch errors before they turn into disasters.

Pitfall #4: Underestimating Seasonal Volume

Think of the fall rush like holiday traffic. Everyone’s trying to hit deadlines, and the system clogs. HOA dues, healthcare billing cycles, legal filings, and year-end statements all collide.

If you’re still manually stuffing envelopes, you’re setting yourself up for a traffic jam.

How to avoid it: Outsource high-volume tasks to an outsourced print and mail partner. Automation ensures your mail doesn’t get stuck in seasonal bottlenecks.

Pitfall #5: No Tracking or Transparency

Dropping letters in the outgoing bin without tracking is like tossing your wallet into a pile of autumn leaves—you may never see it again.

Tracking matters. It’s not just about peace of mind—it’s about accountability. Certified Mail and FedEx 2Day both have tracking (which you can see in your LetterStream dashboard), and they both give you visibility from upload to mailbox.

How to avoid it: Always send critical communications with tracking enabled. Transparency saves time, stress, and rework.

Stay Ahead of the Fall Crash

Mistakes are easy to make—but even easier to prevent when you have the right system in place. With a few safeguards and the right partner, fall can be less about stress and more about progress.

At LetterStream, we’ve built tools that help professionals send mail online with confidence—even during the busiest seasons.

👉 The Easiest, Fastest Way to Send Real Mail.
LetterStream makes printing and mailing a breeze. Click here to learn more.

What You Need to Know About the 2025 USPS Holiday Mailing Deadlines

The U.S. Postal Service has announced its holiday mailing and shipping deadlines for 2025.

Yes, you read that correctly. Fall may have officially just begun, but it’s already time to start planning for the holiday season, especially when it comes to sending your mail and making sure it gets to its destination on time.

The dates the USPS announced for its holiday mailing and shipping deadlines are especially important if you want your cards, gifts, and packages to arrive before Christmas. But these dates are also important in order to make sure your business-critical mail gets where it needs to go. Why? Because the holiday time is a crazy time for mail in general. Adding in all the extra gifts and letters being sent means delays for your important notices too. There’s no need to panic, just prepare.

2025 USPS Holiday Shipping Dates

Here are the recommended 2025 holiday shipping dates for people to send their holiday gifts and for organizations that rely on the timely send-out of statements, notices, invoices, and compliance letters.

For mail to arrive by December 25, USPS recommends the following send-by dates:

Contiguous U.S. (Lower 48 States)

USPS Ground Advantage® – December 17
First-Class Mail® – December 17
Priority Mail® – December 18
Priority Mail Express® – December 20

Alaska, Hawaii, Puerto Rico & U.S. Territories

USPS Ground Advantage® – December 16
First-Class Mail® – December 17
Priority Mail® – December 18
Priority Mail Express® – December 20

What These Dates Mean for Businesses Using LetterStream

For businesses, missing a mailing deadline can mean more than just a late holiday card — it can mean delayed billing cycles, non-compliance with notification requirements, or frustrated customers.

Here’s where LetterStream comes in:

Upload and We Handle the Rest: No need to schedule trips to the Post Office. Upload your mailing job (statements, notices, invoices), and we print, insert, and deliver directly to USPS.
Deadline Alignment: If your job is in our system before our production cut-off on these USPS dates, we’ll ensure it enters the mail stream on time.
Scale Doesn’t Slow Us Down: Whether it’s 100 notices or 100,000 statements, our production lines are built to handle large, business-critical mailings right up until USPS deadlines.
Proof of Mailing When You Need It: For Certified Mail® or compliance-related mailings, you’ll have full tracking and reporting available, even during the holiday rush.

Why Planning Ahead Matters More in December

December mail volumes are the heaviest of the year, which can add stress for businesses with end-of-year or regulatory mailings. While USPS deadlines are the “last possible day,” we encourage LetterStream clients to:

Upload at least a day early for critical mailings — this ensures both our processing and USPS delivery stay on track.
Plan bulk jobs now — large statement runs and compliance mailings can take longer, especially if uploaded at the very end of the cycle.
Expect longer delivery windows — even First-Class Mail may take an extra day or two (or more) in December.

Use LetterStream to Send Mail Online

USPS deadlines are designed to help customers get their mail delivered by December 25. For businesses, these dates should be treated as hard cut-offs for year-end statements, compliance letters, invoices, and other critical documents.

At LetterStream, we bridge the gap between your upload and USPS deadlines. You focus on running your business — we’ll make sure your mailings get where they need to go.

Easily Send Ballot and Proxy Mailings with LetterStream

Every year, HOA associations and community organizations face the same challenge: how to efficiently manage ballot and proxy mailings while ensuring compliance, accuracy, and timely delivery. The stakes are high—board elections, annual meetings, and critical community decisions often rely on a process that must be transparent and trustworthy.

This is where a trusted print and mail service like LetterStream shines. With the ability to send mail online, associations can reduce stress, save time, and rest easy knowing their ballots and proxies are in good hands.

Why Accuracy in Ballot Mailings Matters

Imagine the frustration of an association manager who spends hours preparing ballots, only to have them delayed, lost, or returned because of an incorrect address. In elections, small mistakes can cause big headaches. Not only does this delay decision-making, but it can also impact compliance with governing documents or even state laws.

LetterStream provides a streamlined solution, making sure every envelope is printed, stuffed, and mailed with precision. Since 95% of mail goes out the next business day, organizations can trust that deadlines are met without scrambling at the last minute.

Proxy Mailings: More Than Just Paperwork

Proxy mailings may sound routine, but they carry weight. When members cannot attend a meeting, their proxy ensures their voice is still heard. Mishandling these documents can compromise the integrity of a vote and erode trust.

That’s why associations—from HOAs to professional organizations—turn to LetterStream. By using a secure print and mail service, managers gain visibility into the mailing process, including address verification, tracking, and reporting. That peace of mind is priceless during high-stakes decisions.

Compliance and Transparency in Elections

For associations, elections aren’t just about popularity contests—they’re about legal compliance. Governing documents often require proper notice and proof of delivery. Missing deadlines or failing to send ballots the right way can result in invalid elections or even legal disputes.

LetterStream helps associations protect themselves by offering services like:

Certified Mail online for proof of mailing and delivery.
Detailed reporting for tracking each piece of mail.
Archiving capabilities for accountability and transparency.

The Benefits of Sending Ballots and Proxies Online

Switching to an online print and mail partner makes the entire process smoother. Here’s how:

Speed and Convenience – Upload documents, select mail type, and let the system handle the rest.
Accuracy and Reliability – Automated processes reduce human error and ensure proper formatting.
Cost Savings – Eliminate manual labor, supplies, and trips to the post office.
Peace of Mind – Track mailings from start to finish, ensuring nothing falls through the cracks.

For HOA managers, association boards, and administrators, this means less stress and more time to focus on member engagement and community priorities.

Real-World Example: HOA Board Elections

Consider an HOA managing 500 homes. Preparing ballot packets by hand could take staff days to print, stuff, and track. By outsourcing through LetterStream, the HOA simply uploads documents, sets parameters, and receives confirmation when ballots are in the mail stream. What once took days can be handled in minutes.

That’s not just efficiency—it’s a competitive advantage.

Ready for Your Next Ballot Mailing?

Ballots and proxies are too important to leave to chance. By trusting a proven print and mail service, organizations gain accuracy, compliance, and peace of mind. Whether you’re managing a neighborhood election or overseeing a professional association’s annual meeting, LetterStream ensures your voice—and your members’ voices—are heard.

LetterStream makes printing and mailing a breeze!

How to Prepare for Open Enrollment Season with Sending Mail Online

For HR and benefits administrators, open enrollment isn’t just another task on the calendar. It’s the Super Bowl of communication season. Every employee needs to receive accurate, timely information about their benefits—and if even one packet goes missing, the fallout can be serious.

Deadlines are strict. Compliance matters. And the margin for error? Pretty much zero. That’s why preparing for open enrollment season isn’t just about having documents ready—it’s about having a system that ensures those documents get into the right hands, at the right time.

When Mailing Becomes the Bottleneck

Let’s be honest: most HR teams don’t struggle with putting benefits information together. They struggle with the logistics.

Printing hundreds (or thousands) of packets. Stuffing envelopes. Labeling. Tracking. Double-checking that every single employee is accounted for. It’s tedious, time-consuming, and frankly, not the best use of a benefits manager’s skills.

That’s where things fall apart—because the people responsible for building great employee experiences get stuck acting like a mailroom.

The Playbook for Getting Ahead

Here’s how smart HR teams prepare:

Start Early. Draft and finalize your documents before the rush. Uploading early to LetterStream means you can schedule jobs to go out exactly when needed.
Segment Your Audience. Remote employees? Different states? Contractors vs. full-time? Tailor packets without duplicating effort.
Track Everything. With reporting and tracking with Certified Mail flats, you don’t have to wonder if packets went out—you’ll know.
Automate the Hard Parts. Upload once, and let the system handle the printing, stuffing, and mailing.

What Happens When You Don’t Prepare

Picture this: an HR director at a mid-size company of 800 employees. She waits too long to organize her mailing and ends up printing packets in-house. Printers jam, staff burn overtime hours, and packets still arrive late to several remote employees. Cue confusion, missed deadlines, and a stream of angry emails.

Now, picture the same director uploading packets through LetterStream. Everything’s queued, printed, and mailed within two days or even better, by the next business day. Every employee has what they need to make informed choices. The director? She’s not pulling an all-nighter—she’s home at dinner.

Why Open Enrollment Mail Deserves Extra Care

Unlike casual reminders or newsletters, open enrollment packets contain sensitive, business-critical information. Employees rely on them to make decisions that impact their health, finances, and families. A late or missing packet isn’t just inconvenient—it’s disruptive.

That’s why using a reliable print and mail service is less about convenience and more about trust. You’re not just sending mail—you’re safeguarding your employees’ futures.

Get Ready For Open Enrollment Season

Open enrollment comes fast. The HR teams that win the season are the ones who prepare their playbook ahead of time. When using a company like LetterStream, you don’t just survive the crunch—you own it.

Upload your documents, set the game plan, and watch your packets get delivered on time, every time.

Because the real win? Giving employees the clarity they need without burning out your team. Learn more about LetterStream here.

LetterStream makes printing and mailing a breeze!

LetterStream Makes Donation to the 2025 Code:Red Water Drive

When summer in Arizona hits triple digits, staying cool isn’t just about comfort—it’s about survival. That’s why we once again joined forces with Brown Community Management to support the Phoenix Rescue Mission’s Code:Red Summer Heat Relief Campaign, helping to get bottled water to those who need it most.

And this year? We went big. Together, we collected 12,080 bottles of water to donate. That’s enough to fill an entire office breakroom…and then some.

Why We Keep Coming Back to This Cause

If you’ve lived in Arizona for more than a week, you know summer heat is no joke. For our neighbors experiencing homelessness or without reliable shelter, it’s downright dangerous. Dehydration can set in quickly, and access to clean, cold water can be the difference between life and death.

That’s why we jumped right back in this year. Not only is this cause close to our hearts, but we’ve seen the difference it makes—firsthand—from the smiles and gratitude of those receiving these donations. And yes, while LetterStream is known for helping people send mail online (and making it a breeze), we’re also big believers in lending a hand offline, too.

To Donate to the Phoenix Rescue Mission Code:Red, click here.

Partnership Power: Brown Management

The success of this year’s drive is thanks to a solid team effort. Brown Community Management rallied their network and encouraged donations across their communities. OPACS also helped out as our go-to for office supplies, once again came through in a big way to help us source and deliver the water.

It’s proof that when businesses team up for good, the results multiply—kind of like how one pallet of bottled water can become an entire truckload when everyone chips in.

From Pallets to People

We measured the donation in bottles, but the real measure is impact. Each case of water represents relief for someone braving the Arizona sun without easy access to hydration. That’s a humbling thought—and a big motivator for us to keep supporting the Code:Red Water Drive each year.

And while mailing Certified Mail online or sending bulk business statements might be our daily grind, it’s projects like this that remind us why community matters.

A Big Thank You

To everyone who donated, shared the cause, or helped move and stack cases in the blazing heat—thank you. You helped turn 12,080 bottles into 12,080 chances to make a scorching summer just a little bit safer for someone in need.

We’re proud to be part of a community that shows up when it matters. And we’ll be ready to do it all over again next year.

To learn more about Phoenix Rescue Mission, click here.

LetterStream makes printing and mailing a breeze!

LetterStream offers bulk printing and mailing services, allowing companies to send physical mail online. Whether it’s online Certified Mail, First-Class Mail, FedEx 2Day, or postcards, we give both small businesses and large corporations that time and freedom back to work on tasks that better serve the company. If you’re interested in creating a free account, you can do so, here.

Come See Letterstream at CINC Up 2025 in Austin!

LetterStream will be at Booth 11. Come check us out!

The countdown is on—CINC Up 2025 is right around the corner, and we couldn’t be more excited to be part of it once again. From September 3–5, 2025, industry leaders, community managers, and solution providers will gather in Austin, Texas for CINC’s premier annual event. And yes—LetterStream will be there in full force.

Where to Find Us

This year, you’ll catch us at Booth 11 (same one as last year!). Keep an eye out for our team—Marc, Aaron, and Dave—and for anyone sporting our signature “I ♥ LetterStream” ribbons. Be sure to stop and ask them why they love using LetterStream so much!

We’ll also be kicking off the event with a welcome video, so you’ll see us right from the start.

Already Integrated with CINC

Here’s one of the best parts: if you’re a CINC user, LetterStream is already available to you. Our print and mail services are built right into the CINC platform. All you need to do is ask your CINC representative to turn on LetterStream—and you’ll be ready to send accurate, reliable, and even trackable Certified Mail without ever leaving your account.

Why Stop By Our Booth?

We’d love to connect with you personally! Stop by Booth 11 and chat with Marc or Aaron (David will be wandering around, so say hi when you spot him in the wild) to see what’s new.

Visiting our booth gives you the chance to:

See how easy it is to send statements, violation letters, annual mailing packets, ballots, and more using First-Class Mail and Certified Mail, directly through your CINC account.
Ask questions and get answers straight from our team.
Explore how our solutions help HOAs, management companies, and business leaders save time while staying compliant.
Walk away with practical tips for streamlining your mail operations.
Learn how studies show that using accent colors on invoices can help payments come in up to 30% faster.
Explore our Four-up coupon booklets, designed to reduce costs while keeping things simple and organized for homeowners.

It’s a great chance to discover the little tweaks that make a big impact in community management.

Why It Matters

Community managers and HOA leaders already have enough on their plates—managing vendors, compliance timelines, and board expectations. The last thing you need is to wrestle with printers, envelopes, tracking numbers, or vendors that never seem to get your mail out on time. That’s where we step in. With LetterStream and CINC together, your mail gets handled—accurately, securely, and fast.

See You in Austin

If you’ll be at CINC Up 2025, stop by Booth 11 and say hello to Marc, Aaron, and David. Whether you’re already using LetterStream inside your CINC account or want to learn how simple it is to get started, we’d love to connect. See you there!

Behind Every Piece of Mail: Celebrating the LetterStream Team

Wow! Can you believe we’re already approaching the end of August?! Boy, how time flies. But, if you’ve been following along with LetterStream over the years, then you might know that the middle of August means it’s time for one of our quarterly Employee Appreciation Parties (formerly known as Quarterly Bonus Party time), which is always a super fun time for us as a company.

Celebrating Humans In an AI World

With the ever-changing world of AI happening before our eyes, it’s fun to remember the human side of work as well. We embrace AI at LetterStream. It has its place, and it makes for better efficiency. It’s honestly a fantastic tool to utilize.

But, do you know what else we embrace at LetterStream?

People. Our employees. Our customers.

No matter how much AI there is in the world, our people are still the heart of mail (which happens to be our updated Core Values. Check them out here). We don’t say it just to say it. In fact, we say it because we live it. Without the people who run the machines and keep an eye on your business-critical mail pieces, without the tech people, the sales and marketing people, our people in leadership—we wouldn’t be able to do what we do (at least with the same integrity).

Celebrating our hard-working, dedicated, loyal, and just plain awesome employees is something we truly love to do, and it’s not something we take lightly.

Printing and Mailing Made Fun

Every quarter, we invite our team members to join together for a few hours of just plain fun. Every now and then, we have it at our LetterStream headquarters (last year we had Hitachi come in and it was memorable to say the least), but usually we’re out and about at a cool place celebrating.

This year we did it at Bam Kazam (the name itself represents cool and fun, right?), and oh man, did we have an absolute blast! Not that we don’t at all of our parties, but this one was unique. Bam Kazam is part escape room, part adventure fun, part arcade…do we need to say more?

At past events, we’ve done an escape room, we’ve done an arcade, and we’ve done parties where some type of adventure was to be had (remembering our time go-kart racing), but this was the first time we’ve done all of them at once. Highly recommend if you’re looking for something unique that is a great team-building event for your employees that also brings in a lot of laughs. It took place on August 13^th and we’re still hearing rumbles of it between team members in the back… that’s how much fun it was.

Innovation In Mail

During each of our parties, we not only take the time to celebrate but we also take the time to review the quarter—our wins, areas that could possibly use some improvements, milestones, introducing new employees, and preparing for the upcoming season. Our presentations are our way of over-communicating with the team and making sure everyone is kept in the loop, while also recognizing the hard work that each and every person puts in here. Then it’s on to games and prizes and of course, food (this time it was a burger bar!) before the main event. Oh, and we almost forgot to mention that we always have a theme to go along with our parties, and this quarter it was Innovation.

Our People Are the Heart Of Mail

We love sharing about our Employee Appreciation Parties because they truly mean a lot to us as a company. We love screaming about how great our employees are, the people who show up daily for us and for you.

The people who deserve to be recognized, even though you never see or hear from them (except if you’re emailing our awesome support team). The people who have helped shape LetterStream to become, well, LetterStream, for the past 22 years.

They make us more than just a printing and mailing company, a SaaS company, a company that can easily send First-Class Mail and Certified Mail online for you. They help make us different and set us apart from the rest. The innovation we have at LetterStream and our drive and love for what we do are what allow us to show up for our customers every single day.

We’ve said it once, and we’ll keep saying it. Thank you, LetterStream team members, for your dedication to our company, and thank you to our loyal customers who have trusted us with your mail over the years. We will continue to celebrate, innovate, work hard, have fun, and prioritize MAIL by sending fast, accurate, and reliable mail with mad customer love!