USPS | LetterStream Blog

Eliminate Returned Mail with LetterStream Return Mail Processing

Return Mail Is Costly As part of our goal to be your very best mail room, we have added Return Mail Processing (RMP) to our already rich line of mail room services.

In a blog post earlier this year we showed you how you can reduce the amount of return mail that you receive by cleaning up your address data with our CASS and NCOA tools. Now we are offering a way for you to completely eliminate your return mail by using the LetterStream Return Mail Processing Center as your return address.

This will eliminate the labor you currently spend on processing returned mail and it will keep a permanent record of each piece of mail returned. Imagine when a client of yours says they didn’t get a letter or bill that you sent, being able to see that the mail piece was returned. Then, instead of sending the same bill to the same address, you could work to capture a better or more complete address from your client.

To implement return mail processing we simply swap out your return address with ours, keeping your company name attached for recognition by your clients. Undeliverable mail will then be returned to our RMP by the USPS instead of to your office. We will make a record of which pieces are returned and electronically flag them in your account on our website. Returned mail pieces will be highlighted in your mailing history for instant identification.

Return Mail Processing

This same highlighting will appear on addresses of returned mail when you are searching for mail pieces by recipient name or address. With our handy “show only returned mail” feature, you can see how much returned mail you have by date range, sender, job type, or nearly any other identifier that our system allows you to search on.

Return Mail Processing might not make sense for you if you have less than a few returned pieces per month, but if you see that stack of returned mail piling up, wondering if you’ll ever have time to figure out what’s going on, now might be the time to see how LetterStream can help.

We have a special roll-out promotion price of $59.00 per month plus $0.10 per returned piece. That’s an insanely good deal, so take advantage of it before we figure out what we’ve done. 😉

Postage Rates On The Rise Again, Says USPS

USPS postage rate increase

The United States Postal Service (USPS) has announced a price increase effective January 26, 2014. The new pricing structure was announced a few days ago, September 25, 2013, on the USPS website:

News Release No. 13-007: U.S. Postal Service Announces New Prices for 2014

The Postal Service calls this a “proposed price increase” but generally their proposed price increases are pretty close to what they know they can get approved. The price increase is expected to generate an additional $2 billion in annual revenues for the USPS, which would still leave them a far distance from being profitable, but it’s certainly a step in the right direction.

Highlights of the new single-piece First-Class Mail pricing, effective Jan. 26, 2014 include:

Letters (1 oz.) — 3-cent increase to 49 cents
Letters additional ounces — 1-cent increase to 21 cents
Letters to all international destinations (1 oz.) — $1.15
Postcards — 1-cent increase to 34 cents

In addition to the USPS news release, we found a USA Today article that contains additional information on the rate change: Postal Service proposes 3-cent rate hike for stamps

LetterStream typically passes the actual published USPS postage rates along to customers, but we’re evaluating whether this will be our strategy given the roughly 7% increase on the First-Class postage rate. LetterStream also offers eDocument delivery for many of our mailing products to drastically offset the cost of postage.

Making Express Letters at LetterStream

color_envelopes.1353b7f

If you need to get a mailing out the door quickly, our Express Letter option is about the quickest way to get it done.

Here’s all we need from you:

1. A mailing list saved as a CSV file

Most software allows you to export addresses in CSV format, and MS Excel allows you to save your spreadsheet as a CSV (comma separated values) format.

Check out our YouTube video for assistance:

2. Your document saved as a PDF

There are various ways to create a PDF from an MS Word document. Word 2010 has the option included. You can also use Adobe products or download a free PDF tool at primopdf.com.

See our help video for more information:

When you have these two items, log into (or sign up for) your LetterStream account and choose Express Letter as the job you want to create. You’ll be prompted for your address list and your document (or documents). If you have a logo with your return address built into it, you can even use it for the outside of the envelope.

There are other options as well: EXPRESS-MAILING

the ability to share a proof with others
notification when mailing is complete
the ability to add newsletters, fliers or other documents to the mailing
the ability to add additional promotional wording to the outside of the envelope

See our YouTube video for help with this:

What do we do next?

We print your document in black and white or color print
We print your document on white or color paper
We address a #10 white envelope with your return address and recipient name
We add USPS First-Class postage
We fold your document(s), put them in the envelope, seal and mail them

We guarantee you’ll be pleased with the speed, quality and service you receive from LetterStream, every step of the way.

Still not convinced? Click here for more information about sending Express Letters via LetterStream.

Struggling To Keep Up With USPS Postal Regulations?

USPS DMM Domestic Manual

Ever wonder if trying to keep up with the ever-changes rules of the United States Postal Service (USPS) is worth it? Well in their defense, they are trying hard to come up with new and better ways to process mail in order to control their costs.

However, that means a lot of changes to postal regulations. Here’s a few new Post Office rules pertaining to mailings that went into effect in January 2013.

Postage Rate Increase – A whole multitude of price increases went into effect. These price changes impacted First-Class Mail, Certified Mail, Standard Mail and about every other kind of mail.

Tabbing Rules – The size of tabs required for sending out tabbed material changed, making many tabs unusable and requiring acquisitions of new equipment.

Intelligent Mail Barcode – The Postnet barcode has been phased out for getting postal discounts. Now the new multi-dimensional barcode is needed to speed USPS mail processing.

Address Correction – In late December the USPS cancelled the FASTforward program.

We know that more changes are yet to come as the USPS will continually need to change and innovate.

If you are beginning to wonder if you should try to keep up or just simply outsource your mail projects, LetterStream might be worth considering.

We’ve got over ten years of experience making people happy and removing the headaches of mailing.

USPS to Cancel Saturday Mail Delivery

Just Announced on the AP this morning:

“Postal Service to cut Saturday mail to trim costs” (*see link to full article below)

According to the article, the United States Postal Service (USPS) plans to drop Saturday delivery of letters the week of August 5th, 2013 in an attempt to save the Postal Service $2 billion annually.

USPS mail truck

This change should have no impact on the way LetterStream prints and mails letters and correspondence for our customers. It should be noted that without Saturday delivery of mail, homeowner, consumers and recipients may receive their statements or other documents a day later than usual.

In the grand scheme of things we believe the impact will be minimal for the following reasons:

Most of the “time sensitivities” and legal regulations of mail relate to when the mail piece is actually mailed, not when it is received.
Most mail pieces that require a recipient to act in some way allow an appropriate number of days for the recipient to respond.
Most businesses don’t pick up their mail on Saturdays anyway.

However, to reduce any impact this announcement may have, we encourage you to load your jobs to the LetterStream website earlier in the work week and schedule your mailings with this information in mind.

For those not currently using LetterStream for printing and mailing, we believe our services can cut time out of your current mailing process, thus negating the impact of changes to mail delivery.

To keep informed of this and other USPS changes, consider subscribing to our blog by entering your email address in the form provided to the right.

The full AP story can be found here:

http://bigstory.ap.org/article/postal-service-cut-saturday-mail-trim-costs

USPS First-Class Postage Increasing on Jan. 27th, 2013

usps rate increase

It’s official. The United States Postal Service (USPS) is increasing postage rates on many of their services, including First-Class postage. The changes are set to take effect on January 27, 2013.

The following is a snippet from a USPS press release:

The price for First-Class Mail single-piece letters will increase by just a penny when prices change in Jan. The new 46 cent Forever stamps will allow customers to mail letters to any location in the United States. Forever stamps are always good for mailing a one-ounce letter anytime in the future regardless of price changes.

Highlights of the new single-piece First-Class Mail pricing, effective Jan. 27, 2013 include:

Letters (1oz.) — 1-cent increase to 46 cents

Letters additional ounces — unchanged at 20 cents

Letters to all international destinations (1oz.) — $1.10

Postcards — 1-cent increase to 33 cents

*Source: USPS.com http://about.usps.com/news/national-releases/2012/pr12_114.htm

Visit LetterStream.com today to create your First-Class mailing before the new postage rates go into effect. We are always available to help walk you through the process–it just takes a few minutes!

Now where did I put that green card?

If you send Certified Mail, you know what sort of pain it is when the attorney asks for the green card (PS Form 3811) and it can’t be found.

green card - certified mail receipt

I know, I know….we all like to put our highest paid employees on the task of filing the green cards so they are always where they need to be. Well, ok…..that’s not exactly true. In reality, they stack up on the receptionist’s desk, then they get moved to the mail room, then they may make it back to the collections department, with each department attempting to file a few whenever they get an idle moment.

Sound familiar?

Wish there was a better way?

Wouldn’t it be great if we didn’t need to worry about hanging on to those pesky green cards? Instead, what if the green cards were electronically delivered to us with the name and address of the recipient and the signature of the person who received the certified letter. Then, what if the signature was instantly and accurately filed, just the way we like.

While we are dreaming, let’s make it one better. What if, when the green card is needed — even if it’s years down the road — all we need to do is type in the name or the address of the person who was sent the letter and we’d immediately see the certified letter, the tracking information and the signature, all available to be printed and handed over to the person who needs it. Now that would be ideal!

And it would also be an explanation of how our Certified Mail process works.

Don’t file green cards, use LetterStream.

Neither snow nor rain… But Hurricanes…

There’s a reason the postal slogan doesn’t mention hurricanes when talking about the conditions in which they deliver mail.

It turns out that Hurricane Sandy is already effecting postal deliveries all along the eastern shores. As we write this, most retail (post office counter) and BME (business mail entry unit) centers in Long Island, New York and along the New Jersey shore are closed. Many other states are reporting retail operations being affected and/or closed along the coast.

For the latest information about current mail delivery status, visit the United States Postal Service (USPS) Mail Service Updates page.

And, in case you wanted to know, the saying “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds” is not a motto or creed of the post office, but it is an inscription from the James Farley Post Office in New York City.