how to send mail online | LetterStream Blog

Sealed with M.A.I.L.: Letterstream’s Core Value List For Customer Excellence

M.A.I.L. Isn’t Just What We Send—It’s Who We Are

Ok, ok, ok, we know we spend a lot of time talking about mail—how to send it, track it, and make sure it gets out the door, fast. That’s what we do.

But this blog? This one’s about the core values of who we are.

LetterStream is an online printing and mailing company, sure. But underneath the envelopes, stamps, barcodes, and batches of Certified Mail is a team of real people who care deeply about doing things the right way. It’s our commitment, and our mission to give our customers a superior experience—not just in mailing services, but in the way we work.

And we wanted our core values to reflect that—again, not just what we do, but how we show up for each other and for you.

So, we put it into four simple letters: M.A.I.L. (Mail nerds? Maybe. Proud of it? Absolutely.)

Here’s a quick overview:

M.A.I.L. stands for Mastery, Accountability, Innovation, and Leadership, the pillars that shape how we operate every day. Whether we’re handling HOA mailings, recall notices, legal mail, statements, announcements or just overall need bulk printing and mailing services utilizing First-Class Mail and Certified Mail, these values ensure that we keep pushing the envelope—literally and figuratively.

Ok, let’s break it down even further.

M is for Mastery: Always Delivering Excellence

We’ve been in the mailing industry offering mailing services around the world for a while, 20 years and counting to be exact, and we’ve learned a thing or two. But we’re not about resting on our postage-paid laurels.

Mastery means we’re committed to constant improvement—individually, as a team, and as a service.

Learning—Because the more we know, the better we serve.
Engaging—Bringing energy and enthusiasm to our work.
Growing—Never settling for “good enough” and always being open to knowing more.
Persevering—Mail must go out, rain or shine (or when the Post Office is closed, and yes we are able to do that for some postal holidays!).
Excellence—Every detail matters, from printing and mailing to keeping the production center clean and organized.

A is for Accountability: Owning Every Envelope

When you send mail online—especially important things like legal notices or invoices—you’re trusting someone else to get it right. That’s not something we take lightly.

For us, accountability looks like this:

Commitment—We show up, excited, ready to get the job done.
Communication—Behind the scenes, we like to use the term “over-communicate,” meaning everything we do within our organization is shared thoroughly to prevent any miscommunications from happening.
Integrity—We do what we say, no exceptions.
Quality—Not just good, but great.
Ownership—If there’s a challenge, we take ownership and solve it.

Whether you need to send mail online, send a letter, or track important certified mail, you can count on us to handle your job with precision and care.

I is for Innovation: Rewriting the Playbook on Mailing

Mail might be one of the oldest industries around, but that doesn’t mean we’re stuck in the past. We’re always looking for ways to improve how businesses send physical mail online, like integrating APIs for seamless online Certified Mail solutions with Certified tracking right from inside of your account.

LetterStream is all about bringing modern efficiency to the classic art of sending real mail.

When it comes to innovation, we embrace:

Curiosity—Asking “what if” and “why not?”
Problem-Solving—We’re proactive, not reactive.
Improvement—Streamlining, refining, optimizing—always.
Creativity—Thinking outside the mailbox, because even in mailing, there’s room for fresh ideas.
Transformation—Looking ahead and adapting to new tech, trends, and needs.

No matter how your business handles mailing services, we’re constantly evolving to provide better, faster, and more secure options.

L is for Leadership: Setting the Standard in Print and Mail

Leadership isn’t just about being the biggest or fastest—it’s about setting an example, empowering others, and driving meaningful change. Some companies follow trends—we set them.

From our internal team to the businesses we serve, we believe strong leadership makes the difference between a company that merely exists and one that thrives.

Here’s how LetterStream leads:

Humble—No egos, just results.
Unafraid—We tackle mailing challenges head-on. Complicated job? Bring it on.
Empowering—Helping businesses streamline printing and mailing like pros and encouraging employee growth.
Visionary—Always thinking ahead.
Inspiring—Because great mail deserves great service.

Whether you’re a business looking for bulk printing and mailing services or a legal firm in need of Certified Mail, our leadership ensures that you receive top-tier service.

Why M.A.I.L. Matters to You

We get it—core values are everywhere. But this isn’t about sounding nice. It’s about delivering work that feels right and works exactly how it should.

When you choose LetterStream, you’re not just choosing a printing and mailing company, you’re choosing a group of real people who care deeply about your deadlines, your reputation, and the trust you’re putting in us.

The LetterStream team:

Cares about the job—big or small
Respects your timelines, your data, and your reputation
Builds solutions to make mailing online easier, faster, and smarter
Knows the difference between “sent” and “done right”

Because at the end of the day, we’re not just in the business of sending mail—we’re in the business of making your life easier.

Ready to See the Difference?

If you need to send physical mail online, we’re here to make it ridiculously easy. Whether it’s a single Certified letter, a postcard campaign, or thousands of time-sensitive documents, we’ve got your back.

Ready to see the difference? Create a free account and see what happens when people who really care handle your mail.

Because great mail isn’t just about postage and paper.

It’s about people.

And we’re pretty proud of ours.

LetterStream offers bulk printing and mailing services allowing companies to send physical mail online. Whether it’s online Certified Mail, First-Class Mail, FedEx 2Day, or postcards, we give both small businesses and large corporations that time and freedom back to work on tasks that better serve the company. If you’re interested in creating a free account, you can do so, here.

How to Schedule Mailings With LetterStream

It’s no secret the holiday season is a whirlwind of to-dos, but if you’re a company that sends business-critical mail then here’s one thing you can check off your list early: scheduling your mailings! Whether it’s end-of-year notices, important business documents, or that must-go-out HOA mailing, LetterStream’s scheduling tool lets you set it and forget it. You focus on decking the halls; we’ll focus on getting your mail out on time. After all, that’s what a printing and mailing company should be all about, right?

Why Schedule Your Mailings?

Imagine this: you’ve planned a winter getaway. While you’re sipping hot cocoa by a crackling fire—or enjoying a tasty drink on a tropical beach—an email from LetterStream arrives to confirm that your mailing has just been sent. That means, no stress, no interruptions, and no wondering whether everything went out on time. Wohoo!

Scheduling your mailings doesn’t just bring peace of mind; it’s a productivity game-changer. It allows you to plan ahead, avoid the last-minute holiday rush, and keep your business communications running like clockwork, no matter how hectic life gets. Keep in mind, scheduling a job isn’t just convenient during the holiday season. In fact, it’s awesome all year long for sending out physical mail.

How Does It Work?

Setting up a scheduled mailing with LetterStream is as simple as ordering your favorite holiday latte…peppermint mocha latte, anyone?

Here’s how easy it is:

Once the job is approved and paid for go to My Jobs in the header and choose View My Job List

Next, choose your job and on the right hand side click on EDIT.

A drop-down menu will appear. Choose Change Schedule Date and the date you want your job to be mailed on. Click Submit Change when done.

The scheduled post will then turn to orange and the Job Status will say “Scheduled.”

That’s it! We’ll handle the rest…and yes, it’s that easy!

A Little Holiday Pro Tip

While we’re at here’s a little pro tip for you. The scheduling tool is perfect for ensuring mailings go out on your timeline, but what if you need something to go out faster? That’s where Expedite come in. Whether it’s a last-minute business notice or an urgent document, we can ensure it will go out the same day. However, keep in mind that 99% of all mail goes out by the next business day as it is. So, either way your mailings go out fast! Just one may be a little bit faster than normal.

How to choose Expedite a job:

When you’re done creating your job and you hit Continue to Payment, the next screen will be My Account – Billing Information. There will be a drop-down menu that says “normal processing (included).” Click on the down arrow and you will see the option for “expedited processing (additional fee)” and that will be added to your job.

Easy enough.

Take Control of Your Mailing Schedule

This holiday season, don’t let the stress of getting mail out on time steal your holiday joy. With a quick plan, you can schedule your mailings, avoid the chaos, and focus on what really matters—celebrating the season stress-free with LetterStream!

LetterStream offers bulk printing and mailing services allowing companies to send physical mail online. Whether it’s online Certified Mail and First-Class Mail or FedEx 2Day and postcards we give both small businesses and large corporations that time and freedom back to work on tasks that better serve the company. If you’re interested in creating a free account you can do so, here.

Happy Thanksgiving From LetterStream

Happy Thanksgiving from us to you!

Thanksgiving is the perfect time to reflect on what truly matters, and for us, it’s all about the connections we help create. As a printing and mailing company, we’re in the unique position of ensuring important communications reach their destinations—whether it’s a, a vital notice, or a business-critical letter or a community update letter. This season, we’re pausing to express our gratitude for the people and partnerships that make it all possible.

From our loyal customers to our dedicated team and the tools that keep everything running, there’s so much to be thankful for. Let’s take a moment to celebrate what makes this work so meaningful.

Grateful for Our Customers: The Heart of What We Do

To our customers: you’re the reason we load up trays with letters, secure every envelope flap, and obsess over getting mail out in a timely matter. Whether you’re an HOA sending out annual meeting notices or a business managing critical mailings, you trust us with your communication—and that’s something we never take lightly.

Your loyalty, creativity, and understanding keep us motivated. We love hearing about how our services make your job a little easier, how our platform simplifies your processes, and, occasionally, how we’ve saved the day with last-minute jobs. (We do love a good mailing miracle!)

We’re also grateful for your feedback. Your suggestions and insights help us innovate, improve, and continue offering the best possible solutions for your needs.

Appreciating Our Employees: The People Behind the Process

Behind every perfectly addressed envelope is a team of dedicated people who make the magic happen. Our employees are the glue that binds (sometimes literally, depending on the adhesive situation) everything together. They’re the ones who ensure precision in printing, accuracy in mailing, and a smooth process from start to finish.

We’re especially thankful for their creativity and energy. From solving tricky logistical challenges to bringing a little fun into the workplace (we’re still talking about that pumpkin carving contest), our team doesn’t just do great work—they do it with heart.

Gratitude for the Little Things That Make a Big Difference

Sometimes, it’s the smallest details that bring the greatest sense of satisfaction. Like the smooth closure of a neatly sealed envelope or the precise alignment of text on a freshly printed page. These little moments remind us of the craftsmanship behind every piece of mail. We’re thankful for the tools, technology, and materials that allow us to deliver quality and care in every job we handle.

We’re also thankful for the moments of connection we get to share. Even though we’re a tech-savvy company, there’s something timeless and personal about physical mail. Knowing that we help businesses and communities stay connected—whether through invoices, newsletters, or heartfelt holiday cards—reminds us why we do what we do.

Looking Forward with Gratitude

As we wrap up another year (and maybe a few extra pieces of pie), we’re reminded of how lucky we are to be part of your journey. Whether you’re a long-time customer or just discovering us, thank you for choosing us as your printing and mailing partner.

As you gather with loved ones this Thanksgiving, we want you to know how much we appreciate you. We’re truly grateful for the incredible people, meaningful projects, and lasting partnerships that make our work so rewarding. This season is a reminder of the connections we’ve built together, and for that, we’re deeply thankful.

Happy Thanksgiving from all of us! May your day be full of gratitude, good food, and maybe even a perfectly stamped envelope or two.

LetterStream is an online printing and mailing service company, offering bulk printing and mailing business mailing solutions for businesses of all sizes, from those with small business mailing needs to Fortune 500 companies that want to send mail online. Be sure to sign up for a FREE account to check us out.

How To Easily Send Recall Notices Online

Sending recall notices is easier than you think. So easy, in fact, that you can send your recall letters right from your home or office. Imagine this: It’s a typical Tuesday morning, and just as you’re gearing up for the day with a coffee in hand, your team bursts in (or calls you) with news of a product recall. Maybe it’s a small part, or maybe it’s something more significant, but one thing’s clear: you need to reach out to your customers—fast.

Sending recall notices can feel like a juggling act. It’s about more than just getting the message out; it’s about getting it right, keeping your customers safe, and ensuring your company remains in good standing. But here’s the kicker: done right, recall notices can actually boost customer trust and loyalty. They don’t have to be a headache if you have the right strategy in place.

The Purpose of a Recall Notice

Recalls serve as a proactive measure, one that prioritizes customer safety. And yes, they’re often legally required, but more than that, recall notices show your customers that you have their well-being in mind, especially when it matters most.

A good recall notice is straightforward, including only the essentials: what’s being recalled, why it matters, and what the customer should do next. Think of it as the golden rule for recall notices—keep it simple and actionable.

Why Sending Snail Mail Is Essential in Recall Notices

Now, you might wonder, “Can’t we just email it and call it a day?” Unfortunately, for many recalls, email alone doesn’t cut it. For many industries like automotive, consumer goods, and pharmaceuticals, sending physical mail is often required. And beyond compliance, physical notices are simply more tangible. They feel real—and they make a real impact.

But here’s where things can get tricky. Between managing addresses, printing, mailing, and ensuring delivery, sending thousands of recall notices can feel like juggling on a tightrope. That’s why many companies look for reliable mailing partners who specialize in high-stakes, time-sensitive mail.

The Power of Partnering with a Mailing Service

Think about what it would be like having a partner who can handle the entire recall process for you—from printing to mailing and tracking. That’s the dream, right? When you outsource recall notices, you’re not just checking off a box; you’re making sure every message reaches the right person at the right time.

Now, think about what it would be like having a partner who can handle the entire recall process for you—from printing and mailing to tracking. Working with a mailing service for your recall notices is bascially like having a backstage crew handling all the details and that’s the dream, right? Your focus stays on supporting your customers, while your partner handles the logistics, ensuring each notice gets sent out where it needs to go—quickly and accurately.

Here’s what a strong mailing partner brings to your recall game:

Speed: Timing is everything in a recall. Delays simply aren’t an option. With an experienced partner, you can get notices out in days, not weeks.
Accuracy: Sending a recall notice to the wrong address? Not a great look. A good mailing service will have systems in place to double-check accuracy and reach the right audience.
Compliance: From secure data handling to meeting industry standards, an experienced provider ensures that you’re fully compliant every step of the way.The result? A smoother process for you and peace of mind for your customers.

Common Pitfalls to Avoid With Recall Notices

Let’s face it: sending recall notices can have its share of challenges. Here are a few pitfalls we’ve seen companies encounter—and how partnering with an expert mailing service can help avoid them:

Outdated Customer Information: Ever tried to reach a customer who moved years ago? It’s frustrating—and it undermines the impact of your notice. A dedicated mailing partner can help by verifying addresses and reducing the chances of returned mail. We refer to this service as Address Cleanup here at LetterStream.
Missing Follow-Ups: Sending one recall notice is rarely enough. Some customers need a second reminder. Setting up a follow-up plan and scheduling out your mailing makes a huge difference.
Complicated Next Steps: Recall notices should be easy to understand and act on. A skilled mailing partner ensures your notices are formatted clearly, making it simple for customers to know exactly what to do. LetterStream offers something called a PDF Preflight tool in customer accounts, which allows them to make sure addresses and content are structured correctly for First-Class Mail and Certified Mail.

Recall Notices Made Easy with LetterStream

Handling a recall is already challenging—sending out notices shouldn’t make it harder. That’s why we’re here to help make the process smooth and straightforward by easily sending mail online. By offering print and mail online, we’re ensuring your recall notices go out quickly and reach the right people without any fuss. From printing, folding, and inserting to mailing, we handle every step, leaving you free to focus on what matters most: your customers. With us taking care of the logistics, sending recall notices becomes one less thing to worry about—quick, accurate, and easy.

Here’s the fun part. You can choose to send your recall letters via First-Class mail or some of you may be asking, “can you send certified mail online?” and the answer is yes! If you want send your recall notices as Certified Mail, we not only let you do that but we also let you track them right from inside of your account. It really is that easy with online printing and mailing companies…well at least at ours.

Trust and Transparency in Every Envelope

A recall notice is more than just a piece of mail. It’s a lifeline that keeps customers safe, builds trust, and strengthens your brand reputation. By sending timely, accurate recall notices, you show customers that you’re proactive about their well-being. And yes, it’s legally required in many cases—but even without the mandate, it’s simply the right thing to do.