LetterStream Blog

Happy New Year!

Welcome 2014! Years seem to feel more like months these days. I’m not sure if that’s because we are having too much fun and making time fly, or if we are just distracted by the opportunities to assist our customers. Either way, a new year is upon us.

We want to say thank you to all our customers, vendors, employees, friends and families who all have been so supportive of the products and services that we offer. We are grateful… Thank You!

In response, and as our New Year’s resolution, we will continue to innovate in the mailing industry in order to deliver hi-tech mailing tools to assist you with your mailings. We will also continue to offer a degree of speed and precision that few in the mailing world can provide, and we will continue to offer stellar customer service, the kind that you can only find by turning back time.

Please continue to communicate with us and give us your feedback so that we can partner with you in helping you accomplish your goals this year as well.

Thank you! …and Happy New Year!

2014 Postage Rate Increase – Official Rates Confirmed

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It’s often hard to read between the lines and figure out if postage rates have been officially approved or simply proposed by the United States Postal Service (USPS).

For instance, the September 2013 USPS rate increase announcement was actually just a proposal to increase postage prices. In order for new postage rates to be known for certain, they needed to be approved by the Postal Regulatory Commission (PRC).

“The Commission is an independent agency that has exercised regulatory oversight over the Postal Service since its creation by the Postal Reorganization Act of 1970. The Commission is composed of five Commissioners, each of whom is appointed by the President, by and with the advice and consent of the Senate, for a term of six years.” – https://www.prc.gov/

The PRC made the official announcement 3 days ago on December 24, 2013 that the USPS proposed postage rates are approved and will go into effect on January 26, 2014. Click to read the press release.

The price of a first-class stamp is increasing from $.46 to $.49 cents; an increase of $.03 per postage stamp.

Common postage prices to be aware of include:

Letters (1 oz.) — 3-cent increase to 49 cents
Letters additional ounces — 1-cent increase to 21 cents
Letters to all international destinations (1 oz.) — $1.15
Postcards — 1-cent increase to 34 cents

These prices were all outlined in the USPS price change announcement (proposal) on September 25, 2013. You can read the entire announcement on the United States Postal Services website.

Certified Mail service by the postal service is also seeing price increases. Certified Mail base fees will be $3.30. Certified Mail Green Card fees (PS Form 3811) will increase to $2.70 while Electronic Return Receipt (ERR) fees will increase to $1.35. For simpler math, a certified letter weighing less than an ounce with green card receipt will cost $6.49 each at the Post Office ($.49 first-class postage + $3.30 certified mail fee + $2.70 certified mail return card).

Toys for Tots 2013 Event – Join Us on Dec. 21st!

It’s time to get into the Christmas spirit and round up toys for kids who might not have Christmas presents this year without a little help from us.

LetterStream is again participating with American Family Insurance agents Nanette D. Cure and Nanette Corso for their 7th Annual Christmas in the Park Fund Raiser and Toy Drive.

This year’s event continues to support the Marine Toys for Tots Foundation and promises to be bigger and better than ever, with a visit from Santa, Marines, live entertainment, an antique toy auction and more.

The event has been moved from the Pinnacle Peak General Store to Grimaldi’s in DC Ranch. This is a great backdrop for family photos, and of course pictures with Santa!

What: Toy Drive, Santa, Toy Auction, Great Food

When: December 21, 2013: 3:30 pm – 6:00 pm

Where: DC Ranch, Scottsdale, (20715 North Pima Road)

Please bring unwrapped toys for donation, or drop them off anytime at the LetterStream corporate office.

We look forward to seeing you at the event!

"Tech Support": Another Funny Video

This Domtar video is so true.

It really doesn’t have anything to do with mail… but it does leave us asking the question; are we using sustainability as the rationale to do irrational things?

Tell me this hasn’t happened to you.

If you’re interested in real paper mail, contact LetterStream for solutions in Certified Mail, First-Class, and non-profit mail.

Last Minute Christmas Postcards

LetterStream Christmas postcard

Running a little behind this Holiday? Aren’t we all. But here’s a way to get your Christmas greetings out the door quickly.

Granted, we are known for our industrial grade automated mailing solutions, but one of our products makes sending fun, full-color postcards a breeze.

All you need is a picture and the addresses of those you want to send the postcard to. Wow, this sure is going to be a short blog post.

It’s funny because you could probably create your Christmas postcards in less time than it took me to write this short little post.

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Want more info? Our postcards are printed in full-color, full-bleed (printing all the way to the edge of the postcard/no white margins). The postcard is 5 1/2″ x 8 5/8″ printed on heavy card stock paper.

Nearly any size image will work as our cropping tool will help you fit the photo to our postcard. If the image is too small, we will give you a warning, but most pictures from today’s modern smartphones should work just fine.

There’s room for another image on the address side of the postcard as well, or you could leave a white space if you aren’t feeling creative or are pressed for time. On the other hand, you can type out some well wishes and save them as a .jpg file. You might even want to put a colorful, festive background behind your holiday greeting to add more color to your message.

I recommend making the address-side image roughly square as that is the area available to you. Again, our cropping tool will help you crop the image so that it fits the message area.

I guess I should talk briefly about addressing your postcards. You can enter the addresses one at a time into your private online address book (which will make sending next year’s greetings even faster), or you could upload a .csv file to get all your addresses loaded in a snap.

Once your job is complete, we take your postcards to the Post Office and mail them via USPS First-Class mail. There’s nothing else you need to do!

Ok, we’ve taken enough of your precious holiday time. Get started, find that great holiday photo and your mailing list, and get those postcards in the mail.

***For the month of December, all postcards created on our website before noon Arizona time (MST) will mail that same day.

Innovations In Printing And Mailing

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I was flying out of town the other day and picked up a Popular Science magazine to read on the flight. I was happy to see the title was “100 Best Innovations of the Year” and wondered if any of our mailing innovations had made the list. There are a few different mailing innovations that we rolled out this year and I thought I might find one or two discussed in the magazine.

For instance, we have our innovative Return Mail Processing service where we can process our clients’ return mail. This is a good way to keep undeliverable mail from being returned to our customers. Instead, we get it. Then we flag all the addresses in our customer’s account that have been returned, showing the return date and the return reason from the USPS yellow sticker. In addition, reports can be run by user, date range, mail type and many other filters for the letters that were returned.

Another innovation is our USPS Registered Mail solution, which allows users to create and send Registered Mail on our website. If you send Registered Mail, you know that it is one of the most time-consuming and confusing types of mail that you could possibly send. True to LetterStream’s form, we make the process so easy you can create the registered letter–or hundreds of them–in around 2 minutes on our website. We keep track of the USPS tracking information and the signature cards in an orderly fashion on our website.

Some may say that our online Certified Mail process is the most innovative Certified Mail solution they’ve ever seen. We’d like to agree… but we’ve been processing Certified Mail this way for nearly 10 years, so it might not be an innovation of this year.

We’ll, I’ve skimmed the 100 Best Innovations article, and unfortunately I could not find the name LetterStream. But that’s ok, our customers repeatedly give us the honor of being great innovators in the mailing business, and they are the ones we want to please.

If you want to learn more about our mail innovations, check out our website, explore our blog or pick up the phone and call us.

What Is Needed To Send USPS Certified Mail Online?

Certified Mail Letters and Envelopes

Well, it’s pretty simple actually. You need an address and a document, oh, and a company that offers the ability to create certified mail on their website.

If you want to use LetterStream.com or our sister site OnlineCertifiedMail.com to send your certified letter, you simply need the address you want to send the letter to and your document saved as a PDF file. Yes, it seems like it should be more complicated than that, but most of our clients can create and send their Certified Mail in two minutes or less.

There’s nothing more you need to do. However, if you want to track your letter through the USPS process or retrieve the signature of the person who signed for your certified letter, the process is as simple as logging into the website and clicking on the mailing to see all the details.

Or, consider the alternative: You could write your letter, print it from your laser printer, hunt for an envelope, fold the document (maybe twice to get it to fit in the envelope), hand address the envelope, seal it, drive to the post office, wait in line, fill out the green card while waiting in line, try to figure out how the certified mail barcode wraps over the top of the envelope, pay for the piece, get a receipt with a 20-digit tracking number that you will need to enter any time you want to track the status of the piece, and get the green card back. Then, not knowing where you should keep the green card, you shove it in a desk drawer and ultimately lose it, and just when you want to find out what happened to the letter… the post office tells you they have removed the information from their online system and you’ll have to request that it be emailed to you.

Hmmm… I feel an AT&T commercial coming on. “It’s not complicated. Simple is better.“

Schedule Your Mailings And Enjoy The Holidays

I Love LetterStream!!!!

One of the many little-known features of the LetterStream website is the ability to schedule a mailing to go out on a specific date. It’s a handy feature to be familiar with when you have a mailing that needs to be sent on a date that coincides with a vacation you’re planning, or an upcoming holiday.

Imagine creating a mailing, scheduling it for a future date and taking off for vacation. While you are sitting on the beach one evening an email arrives from LetterStream letting you know that your mailing went out according to plan. Ah, now that’s what I call a vacation!

Scheduling is fairly simple; after your job is created, click the “Edit” button under the options column on the job listing page. Then choose the option called “Change Scheduled Date” and enter the date you want your mailing to be delivered to the Post Office. We’ll take care of it from there.

Keep in mind, the schedule tool is for delaying a mailing for a specific date. If you need your mailing to go out the door faster, choose the expedite or rush option for faster processing.

Eliminate Returned Mail with LetterStream Return Mail Processing

Return Mail Is Costly As part of our goal to be your very best mail room, we have added Return Mail Processing (RMP) to our already rich line of mail room services.

In a blog post earlier this year we showed you how you can reduce the amount of return mail that you receive by cleaning up your address data with our CASS and NCOA tools. Now we are offering a way for you to completely eliminate your return mail by using the LetterStream Return Mail Processing Center as your return address.

This will eliminate the labor you currently spend on processing returned mail and it will keep a permanent record of each piece of mail returned. Imagine when a client of yours says they didn’t get a letter or bill that you sent, being able to see that the mail piece was returned. Then, instead of sending the same bill to the same address, you could work to capture a better or more complete address from your client.

To implement return mail processing we simply swap out your return address with ours, keeping your company name attached for recognition by your clients. Undeliverable mail will then be returned to our RMP by the USPS instead of to your office. We will make a record of which pieces are returned and electronically flag them in your account on our website. Returned mail pieces will be highlighted in your mailing history for instant identification.

Return Mail Processing

This same highlighting will appear on addresses of returned mail when you are searching for mail pieces by recipient name or address. With our handy “show only returned mail” feature, you can see how much returned mail you have by date range, sender, job type, or nearly any other identifier that our system allows you to search on.

Return Mail Processing might not make sense for you if you have less than a few returned pieces per month, but if you see that stack of returned mail piling up, wondering if you’ll ever have time to figure out what’s going on, now might be the time to see how LetterStream can help.

We have a special roll-out promotion price of $59.00 per month plus $0.10 per returned piece. That’s an insanely good deal, so take advantage of it before we figure out what we’ve done. 😉

Happy Veterans Day!

On that day let us solemnly remember the sacrifices of all those who fought so valiantly, on the seas, in the air, and on foreign shores, to preserve our heritage of freedom, and let us reconsecrate ourselves to the task of promoting an enduring peace so that their efforts shall not have been in vain.

-Veterans Day Proclamation by Dwight D. Eisenhower

Veterans Day Stamp

Happy Veterans Day from LetterStream!

Even though the Post Office is closed today, we are open and able to process and mail your critical correspondence.