LetterStream Blog

How Nonprofits Can Easily Simplify Year End Mail

Year-end is the busiest mailing season for nonprofits. Donations spike, acknowledgments pile up, and tax receipts need to be prepared before the clock strikes midnight on December 31. With so many moving parts, it’s easy for teams to feel stretched thin. This guide breaks down what needs to go out, when it should be sent, and how nonprofits can simplify the entire process—especially when time is tight and staff resources are limited.

Understand the Three Main Types of Year-End Nonprofit Mail

Although year-end mail takes many forms, most charities and nonprofits rely on three core categories. Knowing the purpose of each helps keep communication organized and clear.

Donation Appeals

Appeal letters are designed to inspire giving. They often go out in early or mid-December and focus on impact, gratitude, and a final invitation to contribute before year-end. These letters help donors feel connected to the mission and confident that their support will make a difference.

Thank-You Letters

Thank-yous are the human heart of nonprofit communication. They show appreciation, reinforce trust, and close the loop on a donor’s contribution. These can be sent at any time, but December is an ideal moment to strengthen relationships before the new year begins.

Tax Acknowledgment Letters

The IRS requires that donors receive a written acknowledgment for any single contribution of $250 or more if they want to claim it on their taxes. These letters are often sent in December or early January. They must include the donation amount, a confirmation that the donor received no goods or services in return (if applicable), and your organization’s information.

Keeping these categories straight prevents important documents from being rushed at the last minute.

Timing Matters—Especially in December

During the final weeks of the year, timing can influence donor trust and internal efficiency. Appeals usually work best when sent early enough to stand out amid holiday activity. Thank-you letters should be sent promptly after contributions so donors feel recognized. Tax receipts should be prepared with care and sent no later than early January to avoid last-minute stress for both the nonprofit and the donor.

Clear, timely communication not only fulfills compliance needs but also strengthens long-term donor relationships.

How Nonprofits Can Simplify the Process

Year-end mail can overwhelm even the most organized teams, especially when staff are juggling events, fundraising, and holiday schedules. Breaking the process into manageable steps helps reduce the pressure. Preparing templates ahead of time, organizing donor data carefully, and standardizing acknowledgment language all make a noticeable difference.

Some nonprofits create simple workflows that assign responsibilities based on roles—not physical location—to keep the process moving even when team members are remote or on varied schedules.

How LetterStream Helps Nonprofits During Year-End

Many nonprofits turn to LetterStream when they realize how much of their year-end rush is tied to preparing, printing, and sending large batches of letters. Instead of spending hours stuffing envelopes or waiting on office printers, teams can upload their documents, organize their files, and send everything online—whether it’s a single tax receipt or thousands of year-end appeals.

LetterStream also helps nonprofits stay fast, accurate, and reliable during the busiest weeks of the year. When staff are out of the office or working flexible schedules, the ability to prepare mail from anywhere becomes especially valuable. And because the system highlights formatting and address issues early, nonprofits avoid unnecessary returned mail during a time when every minute counts.

Year-End Mail Doesn’t Need to Be Overwhelming

The final weeks of the year can be stressful, but clear planning and the right tools turn the process into something manageable—and even meaningful. Donors feel appreciated, records stay accurate, and your organization enters January with confidence instead of chaos.

To learn more about LetterStream or to sign up for a free account, click here.

LetterStream offers bulk printing and mailing services allowing companies to send physical mail online. Whether it’s online Certified Mail, First-Class Mail, FedEx 2Day, or postcards, we give both small businesses and large corporations that time and freedom back to work on tasks that better serve the company. If you’re interested in creating a free account, you can do so here.

LetterStream Has a New Look! Introducing Our New, Updated Website

If you’ve visited LetterStream before, you may have noticed something different—we’ve launched a brand-new website design at LetterStream.com. This makeover has been in the works for a while, and we’re thrilled to finally share it with you!

But before we go any further, we want to make one thing clear:

LetterStream is still the same reliable, secure, accuracy-obsessed mailing partner you trust. Nothing has changed in your account, your workflows, or the technology behind the scenes.

This update is all about giving you a better, clearer, and more modern experience when you first discover us. We’re still the same, just with a better-looking website.

Why We Updated Our Website

Over the years, business mail has evolved—and so have we. We’ve expanded our capabilities, invested in new equipment, strengthened our technology, and continued to support individuals and organizations of all sizes with secure, high-volume, time-sensitive mailing.

But our public-facing website didn’t fully reflect who we are today.

The new site is designed to:

Improve the user experience for visitors exploring LetterStream for the first time
Clarify our solutions so potential customers can quickly understand how we help
Showcase our capabilities with a cleaner, more modern design
Align our digital presence with our identity—professional, dependable, and easy to work with

Your secure LetterStream account and all backend systems remain unchanged. Once you log in, you’ll find the same interface and the same reliable service you’re accustomed to. The only difference is that the font is a little nicer.

What’s New?

Our updated brochure-style website features:

A refreshed look and feel
Clearer navigation for exploring services
Better explanations of what we do and how we help
A friendlier path for new customers discovering LetterStream

This facelift reflects our commitment to continuous improvement—even when the change is purely visual. We wanted our first impression to match the quality, precision, and care that happen every day inside the LetterStream platform.

What Hasn’t Changed

Everything that matters to your business and your daily operations stays exactly the same:

Your account
Your mailing workflows
Our production standards
Our security and compliance
Our obsession with accuracy and timeliness

LetterStream is still LetterStream—just with a better “front door.”

We’re Excited for What’s Ahead

This new website is the first step in a larger effort to continually improve how we communicate, educate, and support our customers. It’s a reflection of our growth and our ongoing commitment to be the most dependable and easiest-to-use business mailing partner in the industry.

And as always, thank you for trusting us with your critical mail. We’re honored to support your business—and excited to welcome both new and longtime customers to our updated home online.

If you haven’t seen the new site yet, we’d love for you to explore it: Visit the new LetterStream experience → https://www.letterstream.com/

Our LetterStream Help doc talks more about our new website.

How to Keep Business Mail Moving with Hybrid Teams

December brings its own rhythm to the workplace. Some colleagues work remotely, others take time off, and a few hold down the office while the year winds down. These shifting schedules can make business mail harder to manage, especially when approvals, signatures, or customer notices depend on people who may not be in the building. Yet with the right workflow, distributed teams can keep critical mail moving smoothly—no matter where everyone is working from.

When Schedules Shift, Mail Processes Often Slow Down

Most teams feel the December squeeze at some point: the person who approves mailings is on PTO, the individual who signs checks is out of town, or the mailroom sits in one state while managers are spread across several others. Hybrid work doesn’t create these issues, but it does shine a light on the processes that rely too heavily on someone being physically present.

The result is predictable—mail waits. And waiting during December often means missing deadlines, delaying payments, or slowing down year-end communication.

The Hidden Breakdowns in Distributed Mail Workflows

December makes small inefficiencies more visible. Proofs sit in inboxes longer. A document that needs to be printed stays stuck because only one teammate knows the process. Or someone needs to approve a notice but can’t access the tools from home.

If teams rely on in-office printers or manual handoffs, these gaps widen quickly. Hybrid work works best when every step of the workflow can move independently of where people happen to be sitting.

How LetterStream Helps Hybrid Teams Keep Mail Moving

This is where online mailing becomes a major advantage. When teams prepare and send their mail through LetterStream, they no longer depend on being in the office to keep things on schedule.

Everything—from uploading documents to reviewing proofs to approving mailings—happens online. A manager can approve a critical notice from another state. A remote employee can prepare end-of-year customer letters without needing access to a company printer. And the handoff to the carrier happens automatically once the job is submitted, keeping the workflow consistent even when staff schedules change.

Many organizations find that LetterStream reduces end-of-year bottlenecks because it eliminates the physical steps that slow teams down. Instead of mail piling up on a desk, everything moves through a simple, trackable process that works for people wherever they are.

December Workflows That Actually Work

When teams take a moment to look at how mail moves through the organization, a few straightforward updates can transform the experience. Clear digital approval steps keep projects moving. Standardized templates reduce questions. And online workflows prevent delays caused by vacation calendars or hybrid schedules.

As more companies rely on distributed teams, the ability to prepare and send mail online becomes a core part of staying efficient during the holidays.

Hybrid Work Doesn’t Have to Slow Down Your Mail

December may add complexity to the workday, but it doesn’t need to disrupt business-critical mail. With flexible systems and online tools that support distributed work, teams can collaborate smoothly, maintain their schedules, and keep every piece of mail moving without interruption.

To learn more about LetterStream or to sign up for a free account, click here.

News Alert: Mail Delays in Kansas City and Louisville Due to Winter Storm

News Alert

Winter storms across the Midwest have created hazardous road conditions that are now affecting USPS operations. In a new industry alert, the USPS announced unload delays at major processing facilities in Kansas City, MO and Louisville, KY, which may impact mail movement through December 5.

What the USPS Shared in Its Alert

According to the USPS, recent snow events caused extended road closures earlier this week, resulting in a buildup of inbound trailers at both affected facilities. With higher-than-normal volume arriving in a short window, these locations are now experiencing delays unloading incoming mail trucks.

The USPS advised that drop ship customers may see longer wait times and should continue reporting significant issues through the FAST Helpdesk. They also noted active efforts to reduce congestion, including staffing adjustments, scheduled offloads, and alternative drop-site arrangements.

(Reference: USPS Industry Alert — https://postalpro.usps.com/node/14698)

Alternate Entry Locations Recommended by USPS

To keep mail moving, the USPS suggested that customers entering mail at origin consider temporarily using alternate locations.

Kansas City, MO Alternate Sites

Oklahoma City, OK Processing & Distribution Center — NASS 730
Des Moines, IA Network Distribution Center — NASS 50Z

Louisville, KY Alternate Sites

Springdale, OH Annex — NASS 452AX
Memphis, TN Processing & Distribution Center — NASS 380

These sites may help relieve pressure on the two impacted facilities until weather-related backlogs improve.

How This Affects LetterStream Customers

If you use LetterStream to print and send mail online, your mailing workflow remains uninterrupted. Our systems continue to process and route mail quickly, accurately, and reliably. However, USPS transport conditions may still affect nationwide transit times, especially during winter months.

For more background on USPS operational changes, you may find these helpful:

If you need a refresher on mailing options, explore: https://www.letterstream.com/

Helpful Tips During Weather-Related USPS Delays

Winter conditions can shift quickly, so this is a good time to review your mailing strategy.

Consider:

Mailing earlier when deadlines matter
Monitoring USPS service alerts
Using tracking services like Certified Mail or FedEx 2Day for visibility
Adjusting internal timelines to accommodate possible slowdowns

Staying Updated Through December

The USPS noted that it is actively monitoring weather impacts and making ongoing adjustments to maintain operational flow. As new updates become available, we’ll continue to provide timely summaries to help you stay ahead of potential disruptions.

To learn more about LetterStream or to sign up for a free account, click here.

How to Review Your Mailroom This December

December is the perfect moment to take a breath, look around your mailroom, and decide what you want to improve before next year’s busy season arrives. Many teams rush through year-end mailings without realizing how much smoother things could run with a quick audit. This guide walks through seven practical areas worth reviewing so your mail operations stay fast, accurate, and reliable in the year ahead.

Start With Your Address List

Before anything else, take inventory of your mailing data. Address lists tend to accumulate small errors over time, and those errors can lead to unnecessary returns or delays during heavy mailing months. December is a natural moment to check for duplicates, outdated entries, missing apartment numbers, and old addresses that need updating. A cleaner list means fewer surprises—and fewer stacks of returned envelopes waiting for attention in January.

Teams that send mail online through LetterStream often notice data issues earlier because the system makes inconsistencies easier to spot. A quick cleanup now can save hours of sorting and re-mailing next year.

Review Your Templates and Letter Formats

Your letter templates may be working, but are they still accurate, branded, and easy to read? Policies change, contact information gets updated, and branding evolves quietly in the background. Reviewing your templates now ensures that everything you send next year reflects the clear and professional tone your customers expect.

Clear subject lines, scannable text, and straightforward messaging also help recipients understand your letter the moment they open the envelope, reducing confusion and follow-up questions.

Clarify What Mail Is Truly Business-Critical

Not all mail carries the same weight. Some notices are time-sensitive and regulatory; others are informational or seasonal. December is a useful time to categorize what absolutely must be sent on a schedule and what can be adjusted, postponed, or moved online. Understanding these categories helps you allocate your team’s effort during peak periods and prevents everyone from scrambling at the same time.

Evaluate Internal Workflows and Bottlenecks

Most bottlenecks hide in plain sight. It may be a single person who handles approvals, a printer that only one or two team members can troubleshoot, or a handoff process that depends on everyone being physically in the office. These small friction points slow things down more than most teams realize.

Online mailing tools—like The Stream from LetterStream—can reveal these slow spots because they consolidate steps that normally involve multiple stages or people. When everything moves through one system, delays become easier to see and resolve.

Review Timing Patterns Throughout the Year

Think about when your mailroom felt busiest. Were certain months or billing cycles especially overwhelming? Did deadlines stack up at the same time every quarter? Understanding these patterns helps you shift preparation earlier, schedule support during peak weeks, or streamline certain notices before the pressure hits again.

Even small changes to timing can make your next busy season feel much more manageable.

Check That Your Records and Logs Are Up to Date

If your team logs returned mail, tracks outgoing volumes, or collects proof-of-mailing documents, December is an ideal time to confirm everything is current and accurate. Inconsistent documentation creates confusion later—especially when you need to reference a specific mailing or timeline.

When records are organized and current, you gain clearer insight into what’s working and what needs improvement next year.

Consider Whether It’s Time to Outsource Your Mailings

A year-end audit often raises an important question: Should we keep managing all of this in-house?

If your team spends valuable time printing, stuffing envelopes, fixing jams, or waiting on approvals, outsourcing some or all of your mail may free up significant hours.

Many organizations turn to LetterStream when they realize how much smoother operations become when they can print and send their mail online instead of relying on manual, on-premise processes. Outsourcing doesn’t replace your mailroom—it supports it by removing the repetitive, time-consuming steps so your team can focus on higher-value work.

A Strong Start Begins With a Thoughtful December

A quick year-end review can help your team catch small issues before they become bigger ones. By cleaning up data, refining templates, spotting bottlenecks, and deciding what truly needs to stay in-house, you set the stage for smoother, more efficient mail operations in the year ahead.

To learn more about LetterStream or to sign up for a free account, click here.

Mail Delays in Winter and How to Handle Them

Winter weather can slow down mail, but it doesn’t need to slow down communication. When snow and storms hit, the most important thing customers want to know is simple: What’s happening, and what should we expect? This guide explains what parts of the mailing process businesses truly control during winter delays—and how clarity helps prevent confusion and frustration.

What Winter Weather Impacts—and What It Doesn’t

During severe weather, there’s a clear line between the steps a business controls and the steps that fall to the carriers. Understanding that line makes it easier to communicate realistic timelines.

What Businesses Can Control

Even during winter storms, several parts of the workflow stay fully within your control. You decide when mail is prepared, how accurate it is, and when it’s handed off to the carrier. Print quality stays consistent regardless of the forecast, and you can give customers tracking information so they always know where their mail is in the process.

Many organizations rely on LetterStream’s online mailing tools to keep these steps steady. Because everything is created and managed digitally, businesses can continue sending mail online quickly, accurately, and reliably—even when the weather outside is unpredictable.

What Businesses Cannot Control

Once the carrier has the mail piece, winter weather can affect travel routes, staffing, and regional processing times. Storms may slow local transportation, ground flights, or create bottlenecks at certain facilities. These delays are outside your hands, but how you explain them to your customers is not.

How to Set Clear Expectations With Customers During Storms

Transparent communication is one of the most effective tools during winter weather. Customers want to know what’s happening and appreciate early, honest updates.

A simple email message often works best:
“Your letter was sent on ____. Because of regional winter weather, it may take a little extra time to move through the carrier’s system. You can follow its progress using the tracking link provided.”

This type of wording acknowledges the situation without sounding alarmed or placing blame.

For time-sensitive documents—such as invoices, tax forms, or year-end notices—it can help to send them a little earlier than usual. Many businesses also find it useful to review approaching weather patterns or local carrier advisories so they can anticipate possible slowdowns.

Helping Customers Stay Informed Without Overexplaining

Most customers don’t need a deep dive into postal operations; they simply want to know that their mail is on its way and that someone is paying attention. Clear, calm updates go a long way. Pointing customers to tracking information reduces guesswork and gives them confidence that the process is still moving, even if slowly.

This is also where a consistent workflow matters. When businesses use tools like LetterStream to print and send their mail online, they know that everything was prepared correctly and handed off promptly. That consistency provides a reliable foundation for customer communication, even when the weather adds some unpredictability.

Clarity Builds Trust in Winter

Winter weather is unavoidable, but confusion doesn’t have to be. When businesses understand what they control—and communicate honestly about what they don’t—customers stay informed and confident, even during unpredictable weather events.

To learn more about LetterStream or to sign up for a free account, click here.

How to Prepare Your Business Mail Strategy for 2026

The world of business mail is changing fast. Costs are climbing, volumes are shifting, and automation is redefining how mail gets created, delivered, and measured. But even with all this change, physical mail continues to be one of the most trusted and effective communication channels — especially for compliance, documentation, and customer relationships.

As 2026 approaches, this is the moment for organizations to reassess their mail strategy, tighten their workflows, and take advantage of the technology that makes mailing faster, smarter, and more resilient. For businesses using a print and mail service like LetterStream, it’s about modernizing what you send, improving how you send it, and maximizing the return on every envelope.

The Trends Defining Business Mail in 2026

The next two years will bring meaningful shifts in how companies manage mail — and the organizations that prepare early will benefit the most.

Mail volume is changing. More communication is moving to digital channels, which means the mail that is sent needs to be strategic and intentional. Think invoices, statements, compliance letters, regulatory notices — the kind of communication that matters, needs tracking, and must be delivered reliably.

At the same time, costs continue to rise (although it’s a nice surprise that in January 2026 Postage Rates won’t be rising). Paper, envelopes, transportation, postage — everything involved in producing and delivering mail has experienced steady increases. Most postal experts expect rate adjustments into 2026, so efficiency will be the key to maintaining budgets.

Technology, meanwhile, is taking center stage. Automation, data analytics, and digital-to-physical workflows aren’t just trends — they’re becoming the backbone of modern mail operations. Companies that integrate these tools (or partner with a provider like LetterStream that already has) will be able to scale faster and operate with more precision.

And finally, personalization, sustainability, and tighter targeting will define the competitive landscape. “Send smarter” is quickly replacing “send more.” Variable-data printing, print-on-demand, and hybrid delivery options allow organizations to reach the right people at the right time, without unnecessary volume or waste.

Making Sense of Cost, Volume, and Value in 2026

As we move toward 2026, the real shift isn’t about sending less mail — it’s about getting more out of every piece you send. Rising postage rates and material costs are unavoidable, but the businesses that stay ahead will be the ones that operate with tighter workflows, cleaner data, and smarter scheduling.

Efficiency becomes the lever that protects your budget. When you streamline production, keep address data accurate, and optimize timing, you reduce waste and keep cost-per-piece under control. It’s not just about delivering mail — it’s about delivering it accurately, consistently, and with full visibility.

Analytics also play a growing role. When you can see how long your mail takes to arrive, how often it gets returned, and how recipients respond to it, you gain the insight needed to refine messaging, timing, and budgeting.

And investing in automation now is one of the strongest ways to stay resilient. Modernizing your print and mail operations in 2025 ensures you enter 2026 with more control, less manual effort, and a clear understanding of how every mailing supports your business goals. With LetterStream, that preparation turns into a long-term strategic advantage.

Building a 2026-Ready Mail Strategy

A future-ready mail operation starts with clarity. Begin by auditing your current program. Review what types of mail you send — statements, invoices, marketing, compliance notices. Understand how much each category costs and which ones perform best. Evaluating your landscape helps you pinpoint where to streamline, where to invest, and where to shift to digital without losing effectiveness.

Once you understand your mix, focus on accuracy and segmentation. With rising costs, clean data matters more than ever. Update addresses, remove duplicates, and tailor communication based on recipient behavior. Stronger targeting means stronger ROI.

Timing deserves equal attention. Mail can no longer be treated as a last-minute task in your workflow. Planning cycles, staggering mailings, and monitoring performance help you avoid peak congestion, postal delays, and unnecessary expense.

And of course, automation should sit at the core of your strategy. A platform like LetterStream lets you upload files securely, choose your mail class, and track delivery through a dashboard — turning manual work into an efficient, reliable, end-to-end process.

The Future Is Hybrid

The most effective mail strategies in 2026 won’t choose between physical or digital — they’ll rely on both.

Customers now expect the physical reliability of mail combined with the immediacy of digital alerts. A mailed statement paired with an online reminder, or a Certified Mail letter tracked through a dashboard, creates a unified communication experience that strengthens trust and reduces missed messages.

This hybrid model not only improves delivery confidence — it gives businesses more ways to reach and reassure their recipients.

Planning for Rising Costs — Without Losing Efficiency

Postage and supply costs will continue to rise, so preparation is key. Consolidate vendors where possible. Explore commingling options. Consider more frequent, smaller production cycles to manage spend and avoid bottlenecks.

Data is your biggest ally. When you track delivery times, undeliverables, response rates, and cost-per-piece, you gain the information needed to justify budgets and make smarter decisions for the next cycle.

LetterStream’s platform was built around this reality — automation, where it reduces manual effort, analytics where it provides clarity, and human oversight where compliance and accuracy matter most.

The 2026 Mailroom

The mailroom of 2026 will be more strategic, more automated, and more data-driven than anything we’ve seen before. But physical mail still carries weight — especially in industries where documentation, accountability, and trust are non-negotiable.

The organizations that prepare now will enter 2026 ready to adapt, ready to optimize, and ready to turn their mail operation into a competitive advantage.

To learn more about LetterStream, click here.

Thankful for the People Behind Every Piece of Mail

Thanksgiving has a way of slowing us down. Even in a world built on speed, automation, and digital-to-physical communication, this day invites us to pause and appreciate the people behind the work — the people who trust us, rely on us, and show up for us.

For a company like LetterStream, where thousands of organizations depend on us to send critical mail online safely and accurately, Thanksgiving means more than a holiday. It’s a reminder of why we do what we do: to serve people — real people — with care, consistency, and gratitude.

So today, instead of talking about technology or systems or production workflows, we want to talk about you — our customers, our partners, and our team.

To Our Customers: You’re the Heart of What We Do

Whether you’ve used LetterStream for years or you just discovered our print and mail service this quarter, we are grateful for the trust you’ve placed in us.

Many of you handle high-stakes communication — legal notices, HOA statements, healthcare letters, financial updates, compliance mail, and everything in between. These aren’t just “mailings.” They’re commitments. They represent promises between you and your residents, your clients, your communities, and your stakeholders.

And each time you choose LetterStream to send mail online on your behalf, you’re trusting us with those commitments. We don’t take that lightly.

This year, we’ve seen businesses across dozens of industries adapt, scale, and find new ways to operate. You’ve navigated changes in cost structures, regulations, delivery expectations, technology, and customer needs — all while staying focused on serving others. We’re thankful to be part of that mission and honored to support it.

Whether you mailed 50 pieces or 50,000 pieces this year, you’ve helped us grow, improve, and innovate. And we’re thankful for the conversations, feedback, and stories you’ve shared about how our platform helps your business run smoother.

You make our work meaningful.

To the Teams Behind the Mailrooms, Desktops, and Dashboards

LetterStream works with incredible professionals — managers, operations leads, paralegals, billing teams, administrators, customer support staff, compliance officers, coordinators, and entire departments who keep communication moving.

You are the ones who:

Upload files at 10 p.m. because a deadline can’t wait
Choose Certified Mail online for accountability
Track delivery statuses for important recipients
Update addresses
Plan mail drops
Keep things running when systems change, when markets shift, or when volumes spike

You’re the unseen heroes in many organizations. The ones who protect timelines, ensure accuracy, and make sure the right information lands in the right hands.

We see the work you do, and today, we’re especially thankful for it.

To Our LetterStream Team: None of This Happens Without You

Technology matters. Systems matter. Automation matters. But people are what make LetterStream, LetterStream.

To our production crew — thank you for handling the physical side of business-critical communication with incredible precision. Every envelope sealed, every tray sorted, every shift covered… those seemingly small actions are what make our operation dependable.

To our customer support and account teams — thank you for being thoughtful, patient, and helpful. We hear from customers all the time about how much they appreciate working with real humans who genuinely care.

To our developers and technology teams — thank you for building dependable tools that allow customers to send mail online with confidence. The dashboards, visibility, and automation you create make life easier for thousands of people every day.

To our leadership, operations, marketing, and everyone who makes this place work — thank you for championing accuracy, consistency, and service. LetterStream exists because you do.

This Year, We Are Especially Grateful for…

Reliability.
Every time a customer uploads a file, selects a mail class, and trusts us to handle it — that’s a privilege. Thank you for giving us the opportunity to serve.

Resilience.
So many of our customers are navigating rising costs, shifting expectations, and changing communication habits. Yet you stay committed to accuracy and professionalism, and we’re honored to support you.

Relationships.
The emails, feedback, and shared ideas — they help us get better. We appreciate every conversation.

Impact.
Whether it’s a compliance notice, a billing statement, a legal communication, a postcard, or a simple reminder, your mailpieces matter more than you know. They help communities function, help organizations stay in rhythm, and help people stay informed.

Thank you for allowing us to play a part in that impact.

A Thanksgiving Message as We Head Toward 2026

As business mail evolves — with shifting costs, hybrid communication, and automation shaping the future — our commitment stays the same: to be the most reliable, secure, and user-friendly print and mail service available.

But more importantly, we remain committed to the people behind the mail.
The people who trust us.
The people who work alongside us.
The people who keep businesses and communities connected.

On this Thanksgiving Day, we want you to know one thing:

We are grateful for you — today and every day.

Enjoy this time with family, friends, and the people who make your world brighter. We’ll be here when you need us again — ready to help you send business-critical mail with confidence, accuracy, and ease.

Easily Protect Your Business and Recipients From Mail Fraud and Scams

Mail has always been one of the most trusted ways to communicate — tangible, trackable, and personal. But in today’s environment, where digital and physical threats overlap, even the mail stream isn’t immune to fraud.

Businesses that rely on physical mail for invoices, statements, legal notices, or compliance documents must stay alert to the risks of mail fraud and scams. And with technology making it easier than ever to mimic official correspondence, protecting your business and your recipients requires a mix of vigilance, education, and smart mail management.

For organizations using a print and mail service like LetterStream, it’s not just about sending mail efficiently; it’s about ensuring that what’s sent is genuine, secure, and trusted.

Understanding Mail Fraud in Today’s Environment

Mail fraud has evolved beyond fake sweepstakes and counterfeit checks. Today, scammers use both digital and physical tactics to exploit trust in legitimate mail.

They may send letters that mimic a real company’s logo or wording, asking recipients to verify personal information. Others include QR codes or URLs that lead to phishing sites. In some cases, businesses themselves become victims — when fraudsters use their name, address, or branding to send deceptive mail that damages reputation and erodes customer trust.

For recipients, these scams often look convincing. For senders, even one fraudulent letter can create confusion, lost business, or compliance risk. That’s why organizations handling business-critical mail must implement safeguards at every stage, from data preparation to final delivery.

Common Types of Mail Fraud Targeting Businesses

Mail fraud can take many forms, but a few patterns appear most frequently:

Impersonation and brand misuse: Fraudsters imitate your company or a government agency using stolen logos, names, or templates to trick recipients into sending money or personal data.

Phishing-by-mail (also known as “smishing hybrids”): Scammers send physical letters with QR codes or web links that direct users to fake login pages.

Invoice and payment scams: Some criminals send convincing “replacement invoices” to redirect legitimate payments to fraudulent accounts.

Check theft and mail interception: Criminals target unlocked mailboxes or outgoing business mail to steal checks, documents, or credentials.

Each of these tactics relies on one thing: trust in the mail itself. Protecting that trust means combining secure mailing practices with recipient awareness.

How to Protect Your Business and Recipients

The best defense against mail fraud starts long before a letter leaves your office. Here are practical strategies to strengthen your mailing process and reduce exposure:

1. Secure Your Mailing Workflow

Limit access to sensitive data and production files. If you print in-house, control who can generate or approve official correspondence. If you outsource, choose a print and mail service with established data security protocols, encrypted uploads, and full tracking — like LetterStream’s secure platform.

2. Use Trackable and Verifiable Mail Classes

For critical or high-value communications, consider Certified Mail online or other traceable options. These services provide proof of mailing and delivery, making it harder for fraudulent mail to impersonate official correspondence.

3. Educate Recipients

Add small but effective fraud prevention elements to your mailpieces. For example, include a consistent return address, branded design, and clear contact information so recipients can verify authenticity. Educate your customers or members on what your legitimate mail looks like — and what it never includes (like requests for personal data or payments via third-party links).

4. Monitor for Unauthorized Use of Your Brand

Regularly check for fake mailings or lookalike campaigns using your organization’s name. Partner with your postal or compliance teams to report potential mail fraud to the USPS Inspection Service or the FTC.

5. Keep Your Data Clean and Your Process Documented

Fraudsters often exploit outdated mailing lists or unsecured workflows. By maintaining accurate recipient data and documenting your print-and-mail process, you reduce the chances of misdirected mail or data leaks that could be abused.

How LetterStream Supports Secure, Trusted Mail

At LetterStream, security and integrity are built into every mailing process. Our platform allows businesses to upload PDF documents securely, select mail classes, and track delivery with Certified Mail and FedEx 2Day from production to receipt. Each file is processed within a controlled, encrypted environment — minimizing handling, reducing the risk of interception, and ensuring confidentiality for both sender and recipient.

We also help organizations maintain consistency and professionalism in their printed materials — a key factor in building trust and deterring fraud. Whether you’re sending Certified Mail, First-Class Mail, or large-scale campaigns, your recipients will recognize your mail as legitimate, accurate, and on-brand.

Keep Your Mail Protected

Mail fraud may be evolving, but the solution is still rooted in diligence, design, and trusted delivery.

By tightening your processes, using secure services, and partnering with a reliable print and mail provider, you can protect both your organization and your recipients from scams.

Because in the end, trust is what keeps business mail powerful — and it’s worth protecting.

To learn more about LetterStream, click here.

Artificial Intelligence in the Mail Industry

Artificial intelligence is transforming nearly every industry, and yes, that includes mail.

From faster sorting to smarter targeting, AI is helping organizations modernize one of the oldest and most trusted communication systems in the world. For businesses using a print and mail service like LetterStream, this evolution brings new ways to save time, cut costs, and improve accuracy — all while preserving the personal touch that makes mail so powerful.

The Quiet AI Revolution in Mail

The digital revolution didn’t make mail irrelevant — it made it smarter.

Today, AI is built into nearly every step of the mail journey. Sorting systems can now “see” and interpret addresses with the help of machine learning, automatically correcting errors that used to slow things down. Predictive tools forecast delivery timelines, helping postal operations plan routes, balance workloads, and adapt to spikes in demand.

In the business world, AI personalizes direct mail just as it does digital campaigns. Instead of sending identical letters to everyone on a list, companies can analyze patterns, segment audiences, and create versions that speak directly to each recipient. The result is higher engagement and greater efficiency — powered by technology but driven by strategy.

Even print production is getting an upgrade. AI now helps schedule jobs, spot formatting errors before printing, and coordinate multi-location production. For a company sending thousands of letters through LetterStream, that means fewer errors, faster output, and more consistent results across every batch.

Smarter Mail, Not Less Mail

AI’s greatest impact on mail isn’t about replacing people — it’s about enhancing the way they work.

Across the mailing industry, artificial intelligence is streamlining the workflows that used to take hours of manual coordination. Sorting systems are learning to read handwriting and damaged barcodes. Predictive models help postal networks prepare for surges and adjust delivery routes based on real-time conditions.

For businesses, AI is transforming the larger ecosystem that supports mail — from faster delivery predictions to smarter logistics and data insights. These improvements ripple through the supply chain, creating more reliable delivery windows and helping organizations plan communications with confidence.

And while AI powers much of this progress, it’s not working in isolation. The most successful mailing strategies combine intelligent tools with human expertise — teams that understand timing, message, and audience. That’s where services like LetterStream come in: pairing automation with people who know mail inside and out.

What AI Still Can’t Replace

For all its intelligence, AI can’t replicate what makes real mail matter.

A printed letter or Certified envelope carries more than ink and paper — it carries proof, presence, and intent. When a company sends something through the mail, it’s not just transmitting information; it’s delivering accountability. That physical piece becomes evidence of communication — something that can be received, signed for, archived, and trusted.

AI can help with scheduling, tracking, and reporting, but it can’t replace the assurance that comes with a stamped and sealed document in someone’s hands. It doesn’t feel the weight of compliance deadlines or the responsibility tied to a financial disclosure, a medical notice, or a legal notification.

Real mail still plays a unique role in business because it leaves a paper trail — literally. It builds trust where email can’t, confirms delivery where digital can fail, and demonstrates diligence where automation stops.

At LetterStream, we believe AI can make mailing faster and smarter — but the credibility, authenticity, and permanence of real mail will always be human at its core.

Finding the Right Balance with LetterStream

At LetterStream, we’ve built automation into every stage of our print and mail service so our clients can spend less time on logistics and more time on strategy.

But while technology runs in the background, people stay in control. Your team decides what to send, when to send it, and how to tailor it for maximum impact. Our team is behind the scenes, making sure everything runs smoothly. That’s the balance that defines the future of mail — efficiency through automation, guided by human insight.

AI and Mail

Artificial intelligence is changing how mail is made, moved, and measured. It’s improving accuracy, speed, and scalability — but it can’t replace authenticity, creativity, or human judgment.

By pairing LetterStream’s automated print and mail platform with your team’s expertise, you get the best of both worlds: technology that makes mail faster and more reliable, and people who make it meaningful.

To learn more about LetterStream, click here.